Business Essentials

Great leadership is important in business to inspire others, to make decisions, and to get things done. So what makes a great leader? Productivity expert and business advisor, Les Watson, outlines the values great leaders have, and how discipline ensures that the team is on track, and focused on the important drivers of the business. Business Essentials Daily is produced by: SoundCartel soundcarte...

The shift to a hybrid working model has left many business owners and managers in a state of high anxiety. How can they be sure that staff are actually being productive?  CEO and Co-founder of OnLoop, Projjal Ghatak, says teams that work from both the office and home can actually be more powerful and more productive. He says the secret to ensuring both strong productivity from workers and peace of...

How does your brand stand out from your competitors? Do you use tired, cliched images on your website, or are you a bit more creative? Brand creator and consultant, Bec Hughes, says to succeed in brand design, you need to provide memorable experiences for your potential customers. Business Essentials Daily is produced by: SoundCartel soundcartel.com.au +61 3 9882 8333 See omnystudio.com/listener f...

Change can be a daunting prospect — something many fear and dread. But that doesn’t have to be the case, according to change expert Esther De La Cruz. She says that change can, instead, be an entirely positive experience, depending on the mindset you approach it with. By focusing on the benefits, purpose and rewards, change can become not only easier, but possibly even enjoyable. Reference: www.es...

Being a coach and umpire at the highest level of elite AFL sport has taught Jeff “the Giesch” Gieschen a thing or two about leadership and the nurturing of star performers. Now he’s transferring those lessons to the business world. Leadership’s tough, he’ll tell us, but fairness, empathy and team spirit are paramount if you want to move from good to great. Business Essentials Daily is produced by:...

It’s far easier today to start a business than ever before, which has resulted in more competition in almost every space imaginable. Forget about benchmarking, ‘best of breed’ analyses, and price wars with your competitors, according to entrepreneur Roy Osing. Instead, you need to establish a clear, relevant and unique claim that distinguishes you from everyone else. Roy explains how that’s achiev...

Change expert and coach Esther De La Cruz says businesses are still in a post-COVID flux at the moment, with many managers worried that they’ve not yet found their new groove. The worry isn’t necessary she says, and to help, offers three main areas businesses should focus on for 2023: 1. How to maintain or build corporate culture while working remotely; 2. Adopting a modest approach to goals and s...

In 2006, Gabby and Hezi Leibovich launched Catch of the Day, a website selling just one deal a day. By 2010, it was Australia’s number one shopping site, and in 2019 they sold the business to Wesfarmers for a whopping $230 million. How did they do it? Well, it’s detailed in the brothers’ book: ‘Catch of the Decade: how to launch, build and sell a digital business’. Business Essentials Daily is pro...

In the not-too-distant past, kids wanted to be firefighters, doctors or a police officers. Today, many want to be influencers. And why not, when they can earn thousands, even millions of dollars from businesses paying them to promote their products or services. The content has to be engaging of course and is often produced as videos across social media platforms. Perhaps this is a strategy that ma...

Promising your employees bonuses or promotions, but never following through is known as “breadcrumbing”. The term originates from modern dating, where someone is being led-on with small morsels of interest, like phone calls and texts, but nothing eventuates. Karen Gately of Corporate Dojo says breadcrumbing in the workplace is dishonest, disrespectful and unfair. A more effective way to motivate s...

When dealing with government, business owners should be concise, polite, and persistent. That’s according to the Director of Unravelling Red Tape, Elaine Abery, whose spent her career battling the bureaucracy on behalf of businesses. She says owners shouldn’t be afraid of governments or the big businesses they’re having trouble with, and that change — even legislative change — is possible with the...

Inflation, supply chains, staff retention, a possible global downturn. There are so many issues facing businesses now, and they all end in one place: a cash flow spiral. The Commonwealth Bank’s General Manager of Working Capital, Elizabeth Huxley, says cash flow has become the chief concern for business across the country in recent times. But she’s offering some help, with a new system that grants...

It’s something a lot of people would never admit to being. Insecurity manifests itself in many ways but can have a devastating effect if left unchecked and unresolved. Jaemin Frazer has made it his life’s mission to help people overcome their insecurities. He’s founder of The Insecurity Project and author of ‘Unhindered: The Seven Essential Practices for Overcoming Insecurity’. In this episode Jam...

Like it or not, customers are always measuring the way they’re treated. The way a they feel could be the difference between returning to you, or never coming back again. That observation is from customer service guru and CEO of ServiceQ, Jaquie Scammell. To improve your customer service, you need change specific habits. In this episode, Jaquie outlines some tips from her book, ‘Service Habits: 21...

No matter how much you try to plan your day, do you find yourself interrupted or going over the allotted time? Perhaps the answer is a Pomodoro kitchen timer. Business coach Les Watson – aka the Time Lord – explains how the useful device can break work into intervals of 25 minutes to allow you to concentrate on the task at hand and get more done during the day. Business Essentials Daily is produce...

Do you love social media, or do you find it a chore to constantly and consistently post content for better business engagement? If you can’t or won’t do it in-house, it’s worth considering to outsource your social media posts. That’s according to social media strategist Bec Stenner, founder of Creative Seed Co. Done well, a social media marketing campaign can help build a massive online following...

Business owners shouldn’t be afraid of taking on government departments if they have a valid complaint. So says Unravelling Red Tape Director Elaine Abery — an expert in dealing with the bureaucracy. Large businesses are constantly talking to governments, but SME proprietors can find it too intimidating. Elaine Abery says that, once data is collated and thoughts written down on paper, there’s noth...

For-purpose business, mtime, gives busy parents their time back by matching them with a moncierge - a family assistant trained by mtime, to help parents with not just one form of at home support, but across the board help - cooking, cleaning, babysitting and even grocery shopping. Founder and CEO Sarah Agboola has won multiple awards for her work creating mtime and her insights to success are a mu...

Affiliate marketing, or influence marketing, is promoting someone else’s product or service in return for an award. It’s more common these days as consumer’s eyes are glued on social media. But, lawyer Tracey Mylecharane says she will never agree to be an affiliate for someone else’s product or service. She’s happy to give recommendations if someone asks, but she sees the formal process of affilia...

At a time when so much feels out of our control, there are some things we can be disciplined about and that will likely result in highly successful outcome. In three highly practical ways, Mike Goldman helps to build individual and team discipline. Mike’s a leadership team coach with more than 30 years coaching and consulting experience, and as a speaker and author of the number one best-selling b...

While some people may only just be getting back to work, others – plenty more are likely still on holiday. Business coach Emma McQueen reckons the January lull is the perfect opportunity for business owners to focus on planning for the year ahead. One of the most important things to concentrate on, she says, is your pricing strategy. With inflation through the roof, it might be worth considering r...

Culture is often regarded as an advantage of world-class organisations. But, how do you build a great culture and how much does it rest on the person at the top? Business coach Shane Hatton addresses this in his new book, ‘Let’s Talk Culture: the conversations you need to create the team you want’. He discusses five types of conversations leaders should have with their team to help bring their cul...

A self-entitled employee is someone who thinks they should be paid more, who always wants promotions, the best opportunities, bonuses and take holidays only when it suits them. Often, a self-entitled employee is not particularly good at what they do, they do less work than their peers and add less value. So, how do you handle them? Workplace expert Michelle Gibbings says you need to address their...

A new free trade deal with India has opened up a massive market for Australian small businesses, according to the CEO of the Small Business Association of Australia, Anne Nalder. And she says it’s not too difficult to start selling to India’s massive, and growing, middle class, which is hungry for Australian goods and services. Anne Nalder describes the steps that need to be taken. Business Essent...

There are four key questions that a business owner needs to ask themselves about why their customers choose their business. That's according to Dan Williams, who is the Asia Pacific Coach for EOS Worldwide, a global network of business coaches. In this episode, Dan explains how studying your customers can lead to insights and increased profitability. Business Essentials Daily is produced by: Sound...