Business Confidential Now with Hanna Hasl-Kelchner

Workforce Ready Skills Workforce ready skills are something every business wants and needs – the ability of employees to hit the ground running as new hires and the ability to anticipate problems and quickly solve them before they hit the fan. But what’s the best way to bring such competencies onboard? Today’s guest shares what often goes wrong with during the interview process, the types of quest...

Zoom Presentations Zoom presentations and other forms of video enabled conference calling can feel a bit intimidating when you’re the one on camera trying to present yourself professionally. So how do you make yourself camera ready? Today’s guest, media expert and former TV producer Jess Todtfeld offers timely Zoom presentation tips to help you put your best foot forward. What You’ll Discover Abou...

LEADERSHIP TRAPS CONGRATULATIONS – you’re a manager now. If you secretly feel like the cat who finally caught the mouse and are not quite sure how to avoid common management leadership traps, you’re not alone. Today’s guest, HR pro Barbara Mitchell has years of experience helping new and seasoned managers side-step leadership traps and can help you maximize your impact and influence as well as bui...

CUSTOMER SERVICE CULTURE Customer service skills can feel like a lost art especially when you call a business and you can’t reach anyone with a pulse, or when you do have some person to person contact and the employee acts like they’re doing you a favor. It’s a frustrating customer experience and one that ultimately hurts a company’s reputation and bottom line. How can you keep such disasters from...

LOGO DESIGN Your logo design can provide instant name and product recognition for your business. It’s a very important part of your brand, your marketing and your business strategy. That’s why figuring out what’s truly important in a logo design is so essential to your business growth and prosperity. Today’s guest shares what non-artists need to know about logo design to increase the marketing val...

Professional Growth Professional growth may sound like accumulating notches on a belt – bigger title, more money, more responsibility, maybe even your own business. But professional growth is so much more than a resume check list of accomplishments. Successfully moving from a contributor role to a leadership role requires new ways of thinking and new ways of doing things. Brian Alvo, Founder of  N...

Judgment Recovery Judgment recovery is not as easy as asking “show me the money” after you win a lawsuit. Getting a judgment in a court of law gets you a piece of paper and the  right  to now go and collect on it. It doesn’t mean you’ll necessarily be successful AND if you’re not successful if feels like getting victimized all over again. So if you want to know how to actually recover what’s right...

DEVELOPMENTAL NETWORKING Developmental networking is something most people, especially women, don’t consciously think about in the workplace. Sure, we all know how important networks are, but women in particular are prone to expecting their work to speak for itself and view  certain  types of networking as “”playing the game.” If this is you, you’re going to love what Dr. Rosina Racioppi has to sa...

Implicit Bias Implicit bias is an uphill battle for those laboring under its burden and for organizations trying to eliminate it. You may have experienced it yourself. It might even be the reason you started your own business. No matter how hard you worked, no matter how great your ideas, your objective skills, or even your past successes – you’re passed over, you lose out to someone else less qua...

Toxic Workplace Have you ever worked in a toxic workplace? Someplace where the people or maybe just one person makes you feel tense? When you hear their voice do you feel your jaw start to tighten or brace yourself for what’s coming next. Or maybe duck into the rest room just to get away? How ‘bout on weekends, do you start feeling stressed on Sunday as you think about the work week ahead? If you...

Gig Jobs and Entreprenuership If you have a side hustle or are doing a bunch of gig jobs that you enjoy more than your day job you’re probably wondering whether you can turn it into a livelihood and grow it into an ongoing business concern that can be sold for more than the sum of its parts. In this episode you’ll hear proven tips to do exactly that from Joel G. Block, the author of  Stop Hustling...

OPEN BOOK MANAGEMENT Do you want your employees to take more responsibility for their jobs? Take a greater interest in business results, performance and the growth of your company? To be more engaged? If you answered yes, you’ll love this interview with Chris McKittrick who will explain how open book management can help you achieve all of those goals and more. What You’ll Discover About Open Book...

Empowerment in Business Empowerment in business can be a formidable force. But when you’re feeling stuck in your career or your business, and especially when tragedy strikes, empowerment can feel out of reach. Hear the remarkable backstory of  SmartFem  and it’s founder Lea Woodford, author of  Lead, Share, Empower  and the role empowerment played in her company’s success.  WHAT YOU’LL DISCOVER AB...

Free Business Contract Forms Free business contract forms downloaded from the Internet sound like the perfect solution to high priced law firms. Right? They’re cheap and easy to download. But are they too good to be true? You know what they say. If it sounds too good to be true it probably is. Discover when to hold ’em and when to fold ’em. Join host Hanna Hasl-Kelchner, author of  The Business Gu...

Fast-Paced Learning Fast-paced learning is a must if you want your business to thrive. But how are you supposed to accomplish that when confronted with a daily avalanche of information?  Hear what leadership readiness expert, Erika Andersen, has to say about fast-paced and high payoff learning, next, on Business Confidential Now. WHAT YOU’LL DISCOVER ABOUT FAST-PACED LEARNING:  Why “being bad” is...

Strategy Execution Strategy execution, the ability to turn plans into action, is often easier said than done. If implementing your business plans takes three times longer than expected and costs more than expected, you’re not alone. Discover a better way to achieve more success with our next guest, Gary Tomlinson, co-author of  Discovering Execution: The Key to High Performance Organizations.    W...

Hiring the Right Employee Hiring the right employee can be a challenge if you’re looking to build a high performance team. It’s especially challenging if you’re in a start-up or massive scale-up phase. Join host Hanna Hasl-Kelchner as she welcomes performance coach and serial entrepreneur Stan Peake to discuss how to make the process easier for busy entrepreneurs who can’t afford to make mistakes....

Business Agreements Business agreements can make or break your organization. Yet it’s amazing the number of self-destructive habits many executives, managers and entrepreneurs engage in.  Join host Hanna Hasl-Kelchner, author of  The Business Guide to Legal Literacy . Discover the common deal making habits that can sabotage your business success and ability to build wealth.  WHAT YOU’LL DISCOVER A...

Improve Cash Flow If you’d like to improve cash flow without increasing your sales or marketing costs, join host Hanna Hasl-Kelchner, author of  The Business Guide to Legal Literacy , and discover business contract solutions that are easy to implement and that get results. WHAT YOU’LL DISCOVER ABOUT HOW TO IMPROVE CASH FLOW:  2 ways contracts improve cash flow and help engineer a healthier bottom...

Business Lawsuit A business lawsuit is a financial and emotional rollercoaster. It’s no fun. But there are four common mistakes entrepreneurs are prone to make that can make it even worse. Join host Hanna Hasl-Kelchner, author of  The Business Guide to Legal Literacy , and discover what they are and what you should be doing instead.  WHAT YOU’LL DISCOVER ABOUT A BUSINESS LAWSUIT:  4 ways entrepren...

How to Name a Business or Product How to name a business or product can be challenging, especially if it later turns out the name you chose infringes someone else’s trademark. Join host Hanna Hasl-Kelchner, author of  The Business Guide to Legal Literacy , to examine the pros and cons of how to name a business or product and discover the factors that can lead to a serious identity crisis. WHAT YOU...

BUSINESS DEVELOPMENT Business development is at the intersection of sales and marketing. But how do you identify your ideal customer or client . . . the one that’s ready, willing and able to buy from you? Join host Hanna Hasl-Kelchner as she welcomes award winning marketer, Steve Napolitan, author of  Capture Clients, Close Deals  who has some answers for you. WHAT YOU’LL DISCOVER ABOUT BUSINESS D...

Professional Business Networking Professional business networking – effectively connecting with the right people in the right way can sometimes feels like pushing a mule up hill. Make it easy on yourself and join host Hanna Hasl-Kelchner as she welcomes Lou Diamond, author of  Master the Art of Connecting  and learn how to up your game and go from mere networking to truly connecting. WHAT YOU’LL D...

Sales credibility is the “it” factor necessary to make a sale, or close a deal. It’s as important to sales as oxygen is to life on this planet. But how do you know if you have “it? Or how to get “it.” Marketing expert, Ryan Sauers, author of  Would You Buy From You?: Your Brand Makes the Difference  has the answer. WHAT YOU’LL DISCOVER ABOUT SALES CREDIBILITY:  How the intersection of sales and ma...

Employee development. It sounds like something only large organizations can afford. But ironically, it’s the smaller organizations that have employees wearing multiple hats in mission critical areas that can’t afford to NOT do it. If you’re wondering  how,  join host Hanna Hasl-Kelchner as she welcomes Halelly Azulay, author of  Employee Development on a Shoestring . WHAT YOU’LL DISCOVER ABOUT EMP...