Business Confidential Now with Hanna Hasl-Kelchner

Badass leadership may sound dangerous, but today’s guest, David Wood author of Mouse in the Room: Because the Elephant isn’t Alone, says playing it safe is actually MORE dangerous. OMG! What You’ll Discover About Badass Leadership: How to be the badass leader people want to work with How badass leadership empower other by being appropriately vulnerable Why badass leadership requires self-awareness...

Initial public offerings (IPOs) tapping capital markets on Wall Street sounds glamorous and are a terrific way to fuel business expansion plans. But too many small and mid-cap companies find themselves at a serious disadvantage after they’ve gone public. Adam J. Epstein believes many of those IPOs facing challenges are rooted in some very common pre-IPO mistakes. Discover what they are and how to...

Conquering the fear of conflict at work is one way smart leaders and good bosses set themselves apart from the rest. But how do you do that? Few people enjoy conflict. Most avoid it and get defensive. And those who do like conflict are often thought of as bullies. Dr. Debra Dupree shares how to handle difficult conversations at work with grace. What You’ll Discover About the Fear of Conflict at Wo...

Sales quotas can often feel like the brass ring that’s just out of reach. But they don’t have to be. Today’s guest, Steve Weinberg, has tips for not only MEETING sales quotas, but also on how to EXCEED them. Who wouldn’t want to be a sales star? What You’ll Discover About Sales Quotas: * The biggest problem with sales quotas, * How poor hiring, poor leadership, and poor onboarding contributes to m...

Customer frustration is something we’ve all experienced and can relate to. When it happens to us we’re more likely to tell our family and friends about it than complain to the people who can really fix the problem. That’s exactly why when a customer, client, guest, or patient complains about something it’s a terrific opportunity to turn lemons into lemonade and Janelle Barlow tells us how.  What Y...

Having an underdog brand can sound like a tough position in a dog-eat-dog world. But Mike Sullivan says that if you know what you’re doing, being an underdog brand has some unique advantages that let you fly under the radar and then crack open the markets the big dogs play in.  What You’ll Discover About an Underdog Brand: * How an underdog brand uniquely positions itself to challenge market leade...

Conflict management skills are one of those talents some people are better at than others but being able to turn down the heat in a conversation and find a solution is a powerful leadership competency that can be used where we work, where we play, and even at home in our personal lives. And who better to talk about this delicate subject than the founder of a call sales center, a business whose dai...

Do you or someone fall into the A-player trap? And no, I don’t mean getting stuck in Minecraft or some other video game. I’m talking about the A student who becomes the A-player at work, and then suddenly finds their old ways and decision making approaches don’t work as well as they used to. Yeah,  that  A-player trap. The one that causes smart people to make bad decisions. And let’s face it, we a...

Tips for buying or selling a business are good to know, regardless of which side of the desk you’re sitting on. Because unless you’re a business broker, someone who does these types of deals every day, chances are that buying or selling a business is one of the biggest transactions of your life. So can you really afford to make a mistake?  What You’ll Discover About Tips for Buying or Selling a Bu...

Winning at any cost is a wink and a nod to doing  whatever  it takes to get the job done. It speaks to a work ethic that encourages persistence and creativity. But as Alec Burlakoff experienced firsthand, it can also cause people to lose sight of right and wrong. His is the case of a sales super star who ended up pleading guilty to a criminal conspiracy charges, landing a 26 month jail sentence al...

Improving communications between coworkers can sound like an impossible task. After all you’ve got all these competing personalities and dynamics. How do you corral all that energy and get people rowing in the same direction?  Thankfully, today’s guest, Jerome Myers has some solutions. What You’ll Discover About Improving Communications between Coworkers: * How to spot communication problems among...

Start-up success is every entrepreneur’s dream. But how do you make it happen? Is there a secret ingredient, some magic formula? Today’s guest, Jan Cavelle took her start-up to over $10 million in sales and in today’s episode she’ll break down her process into bite sized pieces we can all digest.  What You’ll Discover About Start-up Success: * How financially bootstrapping your business can contri...

Improving the customer experience can sometime feel like an exercise in futility because it always feels like no matter what you do there’s always  one  person who is never satisfied. What You’ll Discover About Improving the Customer Experience: How to improve the customer experience with less effort. The questions you need to ask yourself before you can start improving the customer experience. Wh...

Time management is a perennial challenge in a hyperlinked world where you’re constantly being asked to do more and more with less and less time. If you feel stressed and resent the pressure it all creates, you’re going to love today’s guest. He’s the co-author of the award winning book:  Juggling Elephants  who has some practical, down-to-earth advice you can start using today to feel less stress...

A successful ecommerce strategy takes more than an online shopping cart for your product or service. You’ll probably want some kind of online ads. But that can be hit or miss. How do they really work? What can you do to create a truly successful ecommerce strategy? Chris Moe explains how in this information packed episode. What You’ll Discover About eCommerce Strategy: * The 5 pieces of informatio...

Entrepreneurial success can mean different things to different people, but it always involves dealing with the challenges of building and growing a business. What are those challenges? How do you leapfrog them? Yuri Elkaim build a $217 million health coaching empire and in this episode he’ll share some key lessons he’s learned in his entrepreneurial journey and what strategies you can adopt to ach...

A mid-career culture clash is fueling employee resignations and a talent crisis. What can businesses do to improve mid-career employee retention? Today, Hanna Hasl-Kelchner has a treasure trove of wisdom from her guest in this episode. Kelly Waffle, the Head of Digital Strategy at Hinge, shares valuable research about mid-career culture clashes. Don’t miss this opportunity to learn more.  What You...

Effective sales team management can be challenging because there are vast opportunities for missteps and a minefield for businesses, especially when you try to scale. But what do you need to know about this critical driver of revenue? Stay tuned to this episode because Hanna Hasl-Kelchner sits with Rex Knechtly, the founder of First Avenue Advisors, to share his insights on what you need to know a...

A Strategy Sprint helps business leaders create value. Discover how simplifying and systematizing your operations can free up time and energy that lets you focus on your zone of genius. Join Hanna Hasl-Kelchner as she talks to the author of  Strategy Sprints: 12 Ways to Accelerate Growth for an Agile Business  and the Founder of Strategy Sprints, Simon Severino. What you’ll discover about Business...

Improving remote business communication is the key to better Zoom calls and video conferencing. Although staying engaged with faces on a flat screen is exhausing and dehumanizing. Technology is a primary lifeline to the workplace with more employees working from home than ever before and that makes improving remote business communication critically important to employee engagement and retention. D...

Transitioning into leadership roles can be exciting and challenging. Bill Treasurer, Chief Encouragement Officer at Giant Leap Consulting, Inc., offers advice on how to successfully navigate the changes. What You’ll Discover About Transitioning Into Leadership Role: Why transitioning into a leadership role is about the team. How a mentor can make transitioning into leadership roles smoother. How t...

 Improving employee retention strategies in the wake of The Great Resignation is a high priority on many management lists. Hear Rod Robertson discusses the top things that small and mid-sized businesses should focus on to improve their employee retention strategies and avoid turn over. Best of all, Rod shares how those same factors empowered employees to make process improvements that drive busine...

With change comes insecurities, doubt, distrust, and resistance. And in this age of digital transformation when change is becoming constant, it takes more than will to overcome the fear of the unknown. In this episode, Steve Prentice talks about the different issues resulting from fear of digital transformation and how leadership plays into driving awareness and providing support to help the workf...

Measuring intangible services, like the value of advice from a doctor or lawyer, can be daunting. It's often the measure that can determine whether a business treats such advice or service as a nice-to-have discretionary cost or a must-have investment in the organization's future success. What factors determine which column it falls in? In today's episode, Dr. Patti Phillips, CEO of ROI Institute,...

Finding great employees can be difficult and exhausting, especially when you have no idea how to find them. Here’s what’s store for you in this episode of Business Confidential Now. Andrea Hoffer, the CEO of AHA! Recruiting Experts and author of the book, Hire Higher, imparts her knowledge on building your dream team and the factors you need to consider. The key to building a great team is identif...