Bringing Design Closer

There's some of you might know the Top Tasks methodology already and even if you do, I'd encourage you to listen to this episode, as I break down the method to better understand the mechanics behind Top Tasks, and also get Gerry's insights into where it works well - as well as looking at the origins of the method. There's so much wisdom in this episode, I just know you'll enjoy it - Gerry McGovern...

In this episode, I caught up with a great friend of the podcast, Andy Polaine. Most of you will probably be familiar with Andy's work with Fjord and also as co-author of Service Design - from Insights to implementation on Rosenfeld Media, a book that has become one of the defining service design books over the last number of years. I was hosting Service design Days in Barcelona this year and had l...

Hello and welcome to another episode of this is HCD. My name is Gerry scullion and I'm a service design principal based in Ireland. In this episode, we caught up with Frank Long, one of Ireland's UX forefathers. Frank mentored me way back in the nineties and shortly after he began working in the usability and accessibility space for Frontend, one of Europe's oldest UX consultancies. A number of ye...

Before I tell you a little bit about this episode, I wanted to congratulate Sarah (and Lou) who got married at the weekend. From everyone at This is HCD, we raise a glass an wish you a lifetime of happiness together! Hello and welcome to another episode of. This is HCD. My name is Gerry scullion and I'm a service design principle based in Dublin city, Ireland. I recently caught up with our next gu...

Hello and welcome to another episode of 'This is HCD'. My name is Gerry Scullion and I'm a service design principal now based in Dublin, Ireland. In this episode we caught up with the brilliant Patrick Quattlebaum, co-author (alongside Chris Risdon) of the fantastic new Rosenfeld media book 'Orchestrating Experiences' . Patrick is founder of StudioPQ and former managing director of the service des...

Hello and welcome to another episode of ‘This is HCD'. My name is Gerry Scullion and I'm a service design principal now based in Dublin, Ireland. Recently I caught up with Sarah Richards in London. Sarah's a founder of Content Design in London, an organisation focused on delivering content designed training courses as well as working with organisations to help build the content design function int...

This is HCD is brought to you by Humana Design In this episode, I caught up with Victor Rodrigues , the chief software architect and user experience advocate for Cochlear, one of Australia's most loved and most successful innovation success stories. For anyone who is unaware, Cochlear produce implantable solutions for the profoundly deaf. And for anyone with their technological finger on the pulse...

This is HCD is brought to you by Humana Design In this episode we caught up with Marc Stickdorn, co-author of ‘This is Service Design Thinking Book’ and most recently the epic and one of the most important design books in yonks, ‘This is Service Design Doing’, a book that has been celebrated in the service design community like it’s the millennium.  Update May 2018 - We have a number of copies of...

This is HCD is brought to you by Humana Design Hello! I'm Gerry Scullion, and in this episode, we have the brilliant Greg Bernarda , who some of you might know of being co-author of the excellent Value Proposition Design book by Strategyser. This book has been adopted by many service designers, product managers and business designers around the world - so it should be familiar to a lot of the list...

This episode is the second part in a two-part series with Andy Polaine, the regional APAC design director for Fjord and Simon McIntyre who is the Associate Dean of Education in UNSW, formally COFA, the College of Fine Art and Design. In the first part, we spoke about the problems faced in education and spoke about some of the origins of these problems. This episode builds on that but goes deeper i...

This is HCD is brought to you by Humana Design In this episode, we caught up with Andy Polaine who is Regional APAC Design Director for Fjord and also professor Simon McIntyre from UNSW to discuss the future of education and ask the mammoth question of, "Is education broken?". This episode is sponsored by Sustain Digital via a $500 donated to CaraCare.org.au Sustain Digital is a recruitment compan...

This is HCD is brought to you by Humana Design In this episode, we speak to the brilliant Megan Dell. Megan is a Human Center of Design leader based in Melbourne Australia and is currently head of UX for 99 Designs. We get Megan’s perspective on what makes a good and a bad leader and drill deeper into the organizational and cultural considerations that let the Human Center of Design methodology bl...

We caught up with Anthony Quinn recently and had a fascinating conversation. For anyone who has seen Anthony speak at design, conferences will know what a strong design thinker he is. We chat about how he got into design, how motivations and also took questions relating to the topics of career challenges from people working in the industry, and also how to increase your influence in an organisatio...