Bridge the Gap Network
Bridge the Gap: The Senior Living Podcast
Welcome to Bridge the Gap with hosts Lucas McCurdy and Joshua Crisp. A podcast dedicated to informing, educating and influencing the future of housing and services for older adults in senior living.
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Bridge the Gap Network
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Podcast website
Latest episode
Jul 6, 2026
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Episodes
How Adopting the Airbnb Experience Could Impact Senior Living Sales and Marketing 27.02.2023 22:32
BTG Ambassador Christy Van Der Westhuizen , Senior Vice President of Sales and Marketing at Legend Senior Living , co-hosts this episode discussing a consumer’s experience in the senior living process. This episode was recorded at ASHA . Become a BTG sponsor. Read the Winter Issue of the BTG Magazine . Sponsored by Accushield , Enquire , Connected Li...
Accushield Case Study with AgeWell Solvere Living 20.02.2023 17:25
Creating safer senior living is the focus of Charles Mann , Founder and CSO of Accushield . Hear a first hand testimonial from Kristin Kutac Ward , now Co-CEO of newly merged new company, AgeWell Solvere Living , who shares insights on positive outcomes of nurse tracking, google review prompts and the benefit of using the Accushield kiosk in communities. Sponsored by Accushield , Enquire ,&n...
Aspenwood’s Urban Luxury Model Discussion with President Heather Tussing 13.02.2023 12:33
President of The Aspenwood Company and BTG Ambassador, Heather Tussing , discusses the “why” behind their market type focus and strategies they use to attract the right talent in a tough labor market. Sponsored by Accushield , Enquire , Connected Living , Hamilton CapTel , Referah , ServiceMaster , Peak Senior Living , Solinity , and The Bridge...
2023 Senior Housing Market Update Challenges and Opportunities with Alex Loo of Hudson Realty Capital 06.02.2023 17:56
Interest rates, repositioning assets, impacts on M&A markets and more on this market update from Alex Loo , VP of Originations with Hudson Realty Capital . This episode was recorded at the 2023 ASHA Annual Meeting. Sponsored by Accushield , Enquire , Connected Living , Hamilton CapTel , Referah , Service Master , Peak Senior Living , Solinity , a...
Increasing Human Connection Through Improved Hearing with Dave Blanchard, Hamilton CapTel 30.01.2023 20:31
Changing the perception of hearing aids to create connection for happier, healthier older adults is the mission of Dave Blanchard , Strategic Business Development at Hamilton CapTel . Resources by HealthyHearing . Sponsored by Accushield , Enquire , Connected Living , Hamilton CapTel , Referah , Service Master , Peak Senior Living , Solinity , and The Bri...
Increase Occupancy by Addressing the Emotional Process of Relocation 23.01.2023 17:50
The move to a senior living community for any senior adult is an emotional process. Maureen Longoria , Co-founder and CEO of LivNow Relocation , explains the journey of relocating and how addressing important factors will impact occupancy. Maureen was featured in the Summer 2022 Issue of the BTG Magazine . Sponsored by Accushield , Connected Living , Hamilton CapTel , Referah , Peak Se...
Using Technology to Personalize Resident Apartments with Blue Fingerprint 16.01.2023 23:10
Personalization and customization for resident’s apartments impacts residents plus sales and marketing efforts by leveraging technology to design a senior’s home. Suzanne Allen , Managing Partner of Blue Fingerprint , shares how the power to personalize benefits community teams through unit flips and new move-ins. Read the BTG Magazine here . Sponsored by Accushield , Connected Living , Hami...
ASHA Annual Meeting Preview with David Schless 09.01.2023 18:43
Listen to a preview of the ASHA Annual Meeting with David Schless , President of ASHA Living . We discuss the Where You Live Matters initiative which aims to empower consumers of senior living with information and knowledge, and learn about ASHA’s focus on improving the workforce crisis for the industry. BTG is a proud media sponsor of ASHA. Become a BTG Network Sponsor . Sponsored by ...
A CEO’s Journey to Close the Gap in Senior Care with Jeff Salter 02.01.2023 17:37
Hear how one bike journey is changing the future of in-home care. Jeff Salter , CEO of Caring Senior Service, providers of in-home care, began his career in senior care in 1991. From April to August 2021, Jeff rode an electric bike more than 9,000 miles through 20 states to visit 45 Caring Senior Service franchise locations in a bid to launch the company’s “Close the Gap” program, a movement...
BTG Christmas + Season 5 Recap 26.12.2022 21:31
Cheers to a great year! What better way to round out Season 5 than with Bridge the Gap founders and hosts Josh Crisp and Lucas McCurdy sharing a recap of incredible moments in 2022. They feature Contributor Hosts Anthony Ormsbee-Hale , Julie Podewit z, Christy Van Der Westheizen , and Chris Heinz . This Series is sponsored by Peak Senior Living . Also catch features on podcast guests Greg Puklicz...
2023 NIC Spring Conference Preview from Program Program Committee Chair Colleen Blumenthal 19.12.2022 14:23
The 2023 NIC Spring Conference is quickly approaching! Tune in to hear from Chair of the Program Committee, COO of HealthTrust Colleen Blumenthal , as she shares what executives can expect in San Diego, March 1 - 3, 2023. Register for the 2023 NIC Spring Conference. Bridge the Gap is a proud media sponsor of NIC Spring Conference. Become a BTG Sponsor . Sponsored by Accushield , Connec...
The Evolution of Tech for Seniors with Atria Senior Living CTO 12.12.2022 22:46
The evolution of technology for seniors is also impacting labor efficiencies. Join Chris Nall , Chief Technology Officer at Atria Senior Living, as he breaks down the impacts plus discusses voice technology. Learn more about sponsorship opportunities with Bridge the Gap. View the BTG Magazine Fall Issue here . Learn how to become a sponsor of the Bridge the Gap Network. Connect w...
Government Enforcement and Healthcare Investigations Discussed with Waller 05.12.2022 32:31
A discussion on recent developments in government investigations and enforcement actions for senior housing and skilled nursing, and what to do if a facility finds itself the subject of an investigation. Join Abbey Ruby , Co-Head of Finance & Restructuring Group, and Jennifer Weaver , Co-chair of Healthcare Industry Team of Waller, Lansden, Dortch & Davis. Waller is a sponsor of the VIP Ig...
Bonus Episode: Guest Hosts Featured 29.11.2022 10:07
Jefferey Bucanin, Matt Reiners, Michael Moye, Damon Thomas, and Aaron Fish take over the BTG podcast. Enjoy these live recordings from the VIP Ignite Experience: Dream Again 2022 in Nashville, Tennessee. Sponsored by Accushield , Connected Living , Hamilton CapTel , Enquire , LTC REIT , OneDay , Meridian Capital , iN2L , Solinity , and Th...
Breaking: Industry Referral Company Referah Launches in Senior Living 28.11.2022 28:27
Creating relationships, not just leads is the mission of Referah, a fully-funded industry venture by the senior living industry. Lesley Durkan , President and CEO of Referah, launches the company and announces on the Bridge the Gap Network. Listen in to the pain points Referah addresses and how it can save communities time and resources by increasing the quality of senior living leads throug...
Why Culture Matters During a Labor Shortage with Brandywine Living Chief of Staff 21.11.2022 13:22
Becoming the employer of choice and maintaining a positive culture during a labor crisis is one focus point for Holly Ballarotto , Chief of Staff at Brandywine Living. Recorded at the NIC Fall Conference where BTG is a proud Media Sponsor. Learn about sponsorship opportunities with BTG here . Connect with BTG on social media: YouTube Instagram Facebook Twitter LinkedIn Meet the Hosts: Lucas...
How Culture Helps Residents Live Their Dreams, Trilogy Health Services CEO Leigh Ann Barney 14.11.2022 18:15
Recruiting for culture and training for skill. Leigh Ann Barney , President and CEO of Trilogy Health Services, discusses her organization’s approach to attracting culture-fit employees. Plus, learn how the Trilogy Foundation is making dreams come true for residents. Live a Dream Program details . Watch Michael’s video recap here . Recorded at the NIC Fall Conference where BTG is a proud Media Spo...
Breaking News Merger and Benchmark Study with Data Expert Erin Hayes 07.11.2022 20:45
Hear the first interview with Erin Hayes, Chief Revenue Officer of Enquire, discuss the recent news of Enquire , Glennis Solutions , and Sherpa CRM merger to create the market-leading senior living software platform uniquely positioned to improve the lives of older adults and those who care about them. Plus, Erin breaks down the Market Insights with 2022 year-to...
Market Identification and Operations with MedCore Partners’ Tiffany Cobern 31.10.2022 15:49
Tiffany Cobern , Director of Senior Living Operations at MedCore Partners shares how a young start in the senior living industry has led to 25+ years of experience of success in a number of market segments. Tiffany discusses upcoming projects, use of agencies, and what makes senior living fun. Recorded at the NIC Fall Conference where BTG is a proud Media Sponsor. Contact BTG to learn...
Breast Cancer Survivor Discusses Leadership Principles in the Face of Trauma 24.10.2022 21:26
Breast cancer and sepsis survivor, Natalie Zeleznikar , shares leadership principles for executives in the face of trauma. With over 30 years as a LNHA, entrepreneur for assisted living models and CEO for various sized settings, Natalie is now the Executive Advisor at Procare HR - a PEO for HR and workforce solutions to senior living and disability providers. Author of The Scars You Ca...
Why Serving A Culturally Diverse Group of Seniors is Driving CEO Arun Paul 17.10.2022 21:27
Arun Paul , Founder and CEO of Priya Senior Living , shares how his parent’s need for aging care shaped his future. With a background in hospitality, Arun leads the organization in development and acquisition to provide seniors housing for a culturally diverse group of seniors. Recorded at the NIC Fall Conference where BTG is a proud Media Sponsor. Priya Senior Living was the Fun Run sponsor at VI...
Growth and Changes in Today’s Operations with Regional Provider and Industry Veteran Marcus Van Ameringen 10.10.2022 20:31
Industry veteran Marcus Van Ameringen , Vice President of Business Development at 12 Oaks Senior Living , shares his thoughts on regional operations and the power of culture for recruiting, retention and occupancy. Marcus discusses culture-focused management, high touch model of operations, the future of the industry, as well as shares highlights of the conference. Recorded at the NIC...
Local Family Operator Proves Success Through Specialty Focus with Founder Susie Finley 03.10.2022 15:55
Colorado operator, Susie Finley , Founder and Principal of Ascent Living Communities, shares how the family owned and operated portfolio sees success through a speciality focus. Recorded at the NIC Fall Conference where BTG is a proud Media Sponsor. Sponsored by Accushield , Connected Living , Hamilton CapTel , Enquire , LTC REIT , OneDay ,&nbs...
Why Thinking Outside of the Box is Not Enough with Change Maker William Swearingen 26.09.2022 15:38
Digging into the data is the goal for William Swearingen , SVP of Sales & Marketing at Spectrum Retirement Communities. Plus we dive into the importance of creating a community culture where team member’s voices are heard is crucial. Recorded at the NIC Fall Conference where BTG is a proud Media Sponsor. Sponsored by Accushield , Connected Living , Ham...
Sales and Marketing Messaging with Jeff Gronemeyer of Conversion Logix 19.09.2022 26:30
Creating vibrancy and passion through a brand’s story is what Jeff Gronemeyer , VP of New Business Development at Conversion Logix, continues to strive to push in the senior living industry. Conversion Logix was a Gold Sponsor at the VIP Ignite Experience: View Here Sponsored by Accushield , Connected Living , Hamilton CapTel , Enquire , LTC REIT ,&n...
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