Breakthrough with Boris Joaquin

What does customer centricity mean to you? For us, it's being customer L.E.D — Listening to your customers, echoing what they truly need and designing interventions together.  Pre-pandemic, face-to-face and tangible experience is crucial. But how do we manage that with the new wave of digitalization happening around us? In this conversation with JV Wong, we talk about the challenge of humanizing t...

Interviewing renowned influential leadership expert Dr. Ken Blanchard last August 4 during our Rappler Hustle webinar left me reflecting on my own leadership. As he talked about his life, books and leadership journey, I challenged my own standards when developing other organizational leaders and in my daily choices as I lead and manage other people in. According to Ken, situational leadership is s...

Season 5 will be epic! Sharing with you the stuff that will be happening in the next ten episodes. We'll kick it off with a one-on-one interview with Ken Blanchard. Episode 3 will bring back Ken and joined by Phil Hodges. We'll have two global coaching experts. We'll talk about customer centricity and how is it relevant today. Plus many more. 

Boris Joaquin gives a sneak peak at the much awaited interview with Dr. Ken Blanchard which will be aired in Rappler on Wednesday, August 4, 6pm. Counted among the most influential and compassionate leadership and management experts in the world today, Dr. Blanchard is respected for his lifetime of groundbreaking research and thought leadership, especially in the day-to-day management of people an...

This me, being candid on episode 9. It has been a toxic week and I got bummed by what happened last episode. Promotions didn't go well. But this is me just being candid on how I felt but pressing on. Will end this season with a bang. Also shared what's in store for season 5. 

Why the most qualified presidential bet doesn't have the numbers? Quoting from the Rappler article (July 16 2021 by Mara Cepeda, Vice President Leni Robredo's principles make her a good public servant, but her refusal to play the dirty game of politics could kill her potential bid for Malacañang. In this episode, we discuss why and analyze current as well as future political climate. But we also t...

Used to host an online show called Top Brass under WorkWise Asia. It's now shelved by the producers. But there are episodes there that is worth listening to… like when we sat down with Human Nature's President and Co-Founder, Anna Meloto-Wilk. Listen as she shares her industry insights, business experiences, and what makes Human Nature special.

Take a listen to this episode where I interviewed three industry leaders as they talk about how they coped, their best practices, and what to them will be the new rules for the next normal. Yani Hornilla Donato  – Country Manager for Canva in the Philippines. Canva is an online design and publishing tool which makes graphic design simple for everyone. Since launching in 2013, Canva has g...

Decided to dedicate this episode to the late President Benigno "NoyNoy" Aguino III (1960 - 2021). In 6 years of your service to the Filipino people, our lives were enriched and the economy of the country prospered. And this is due to your faithful and effective leadership. It is our hope that your leadership legacy will serve as an inspiration to the current and next generation of leaders of our n...

A Father's Day Message Earthly fathers helped or hurt your view of God as your Father. Allow Boris Joaquin share with you some glimpses on the Heavenly Father’s love for us and from there, hopefully, we can learn how to be good fathers (or mothers), in parenting our children. Here are the Five Toolkits to Be a Loving Father

Take a listen to this episode where I interviewed three industry leaders as they talk about how they coped, their best practices, and what to them will be the new rules for the next normal. Yani Hornilla Donato  – Country Manager for Canva in the Philippines. Canva is an online design and publishing tool which makes graphic design simple for everyone. Since launching in 2013, Canva has g...

Forces of change are affecting three major dimensions of work: the work itself, who does the work, and where work is done. To create value from these changes, organizations should take a broader perspective. THE future of work: What does this term really mean? To understand what’s going on and, more importantly, what we can do about it, it’s important to consider multiple converging trends and how...

Got busy and to be honest, I needed two weeks off from other stuff. But I had several commitments to fulfill so I can't stop that but for podcasting and other stuff, I had to push the pause button for awhile. Also, to get my act together. So what's the resolve…. First, will do more organic and natural episodes starting this season. I will have more candid, unedited conversations with you. You will...

We have done three seasons already!!! And in this episode, Boris Joaquin becomes candid to his listeners. He recapped the topics he had so far by himself and with guests. How the format varies from 60 minutes long to 3 minute short. We want to here from you. We want to know what you would like us to talk about in the succeeding episodes. Boris invites you to get in touch with him at boris.joaquin@...

This podcast episode will share Part 2 of the live stream on Rappler's Facebook page last April 7 as Boris Joaquin interviews the following young and agile leaders on the topic "Pandemoment: How to turn crisis into transformational opportunities?": Herbert Hernandez (founding partner of GIGIL advertising agency); Richard Dacalos (Creator and co-founder,  Upstart: The Board Game); and Jason de...

This podcast episode will share with you our live stream on Rappler's Facebook page last April 7 as Boris Joaquin interviews the following young and agile leaders on the topic "Pandemoment: How to turn crisis into transformational opportunities?": Herbert Hernandez – guitarist/songwriter of bands Moonstar88 and 6cyclemind, and founding partner of GIGIL advertising agency Richard Dacalos – Cre...

With employee engagement in the Philippines at a low 29% according to a Gallup study, with many companies experiencing high turnovers, unsatisfied workers, and poor client service, many managers and business leaders are exploring the ways by which an employee's engagement to the company can increase. Boris Joaquin, said in his book, "Practical Wisdom to be Happy at Work", that in order for organiz...

We sit down with Carlo Mata, the Managing Director of White & Case Global Operations Center Manila, as he discusses communication across the generations, respect, and diversity in the workplace on this episode of Breakthrough with Boris Joaquin

In this episode, Boris Joaquin had a short but substantial conversation with the Gerry Plana, chief executive for Investors in People here in the Philippines. Gerry shares the standard from Investors in People which emphasizes that leadership is imperative in building high performing organizations. He also shares wisdom to people who are victims of bad leadership. 

Since we have been talking about mentoring this season, we cannot avoid and compare it with "coaching". To enlighten us further on what coaching is, we have invited Dr. James Huculak, originally from Canada, but has worked in the Philippines in the area of leadership development for over 40 years. He has been a faculty member at the International Graduate School of Leadership (IGSL) for 30 years,...

A good mentor can bridge between individual and organizational needs. A good mentoring program can help employees reach their full potential by pointing out intrinsic rewards—the feeling of doing meaningful work that is connected to their own personal and professional development. In this episode, Boris Joaquin talks to Brain Quebengco, People Strategy Head of QuadX to talk about his mentoring, an...

More often than not, mentoring and coaching are used interchangeably in any conversation context -- business, church or even in parenting. For many organizations, a more senior executive or employee is requested to be a mentor and eventually expected to undertake coaching responsibilities as well. But despite what most people might think, there is a big difference between a mentor and a coach. So...

What is Mentoring? Mentoring is sharing knowledge, skills and life experience to guide another towards reaching their full potential; it’s a journey of shared discovery. In this podcast episode delivered in Taglish, Boris Joaquin defines mentoring and how to effectively build a mentoring relationship with other people.  Mentoring can make a profound difference to the lives of mentees, and in turn...

Most people find themselves in any of these three areas: survival, success, or significance. If you’re like many people, you may be struggling just to keep your head above water. You’re in survival mode. Whether because of circumstances, setbacks, or poor choices, you have to put a tremendous amount of effort into just making it day to day. Very few reach the point of success. But what is success?...

Just how do you express your love to others? Or how would you like love expressed to you? For sure it’s done in more languages than one, what with our individual differences! Some of us do it or want it done through words of affirmation. Some through acts of service. Others through receiving gifts. Others through spending quality time. Still others through physical touch. Or maybe a combination of...