Jason Whitehead & Jason Noble

Breakthrough SaaS Growth with The Jasons

Business EN ↓ 127 episodes

Breakthrough SaaS Growth with The Jasons is for SaaS founders, CEOs and revenue leaders who want to keep and grow customers in the AI era. Each week, Jason Noble and Jason Whitehead dig into what actually drives sustainable SaaS growth across customer success, product, onboarding, adoption, sales, marketing, pricing, finance and leadership. Expect candid conversations, practical playbooks and board-level perspectives on AI, customer growth, data quality, trust, value realisation, renewals, expansion and customer experience. You’ll hear from founders, investors, product leaders and revenue lead...

Author

Jason Whitehead & Jason Noble

Episodes

What customer centricity really means in SaaS 25.01.2019 54:48

Customer centricity is easy to say. It is much harder to build into how a company actually works. In this episode of Breakthrough SaaS Growth, Jason Noble and Jason Whitehead explore what it really means to be customer centric and why so many businesses struggle to make it practical. They discuss different views of customer centricity, the business case for putting customers at the centre of decis...

What great Customer Success leadership looks like 25.01.2019 52:16

Great Customer Success leadership is not just about managing a CS team. It is about building the capability, culture and operating model that helps customers achieve value and helps the business grow. In the very first episode of Breakthrough SaaS Growth, Jason Noble and Jason Whitehead explore what strong global Customer Success leadership looks like. We discuss the challenges CS leaders need to...