Lauren McManamon
Break Point
Break Point is the podcast for ServiceNow admins, developers, and builders of all skill levels. Join your host, Sr. Developer Advocate Lauren McManamon. She talks to ServiceNow product managers and developers about the Now Platform features, customers to discuss apps they've built, interesting people in the ServiceNow ecosystem, and others about career tips to take your developer career higher. Take a break with Break Point.
Author
Lauren McManamon
Category
Podcast website
Latest episode
Nov 5, 2025
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Episodes
Career Conversation with Mark Scott - Your Resume 01.06.2022 42:05
Often times, the first thing a potential employer learns about you is by looking at your resume. In this episode, I'm joined by a special guest to discuss some basic ways to make your resume more effective. Topics 00:00 Welcome/Introduction 01:25 Starting with the basics 10:43 Does it belong? 19:25 Source material 25:54 Not a lot of experience 29:03 What are the goals 32:27 Social media 40:04 Cont...
Career Conversation with Michael Lombardo - A CEOs perspective 18.05.2022 27:26
Have you ever wanted to ask a CEO what they look for when hiring developer talent? Our guest today gives us HIS insight on this and more. Topics 00:00 Welcome/Introduction 04:03 Going from Architect to CEO 06:44 Basis for success 09:57 Words of advice 16:59 About experienced full-stack developers? 19:35 What skills does a CEO look for 22:29 Career highlight 25:37 Contact info 26:10 Outro Links Ema...
Career Conversation with Lauren McManamon - Be You 04.05.2022 38:40
Being your authentic self at work is important, and showing it can really open up career opportunities for you. Our guest today has some stories about how this worked for her. Topics 00:00 Introduction/Welcome 05:15 How she found ServiceNow 07:49 How ServiceNow changed her career 12:00 Tips on doing demos 15:40 It’s all about the audience 16:28 What do you do? 18:46 Dealing with assumptions...
Career Conversation with Robert Fedoruk - Blaze Your Own Path 20.04.2022 44:55
One question we get a lot is developers asking for a roadmap to success. My guest this time gives his insight to how you can get there… and it may not be the answer you expect. Topics 00:00 Welcome and introduction 07:06 The mythical roadmap 08:34 The fallacy of the golden path 10:47 The fallacy of the “efficient learner” 12:36 The necessity fo failure 16:13 The fallacy of futur...
RPA Hub with Prasad Velamuri 06.04.2022 25:16
What do you do when you've got an application that only works under human power? It's got no APIs, yet you still need to automate a process involving this software. Well, we've got an answer for you on this episode of Break Point. Topics 00:00 Welcome/introductions 03:15 What is RPA Hub 06:07 Components of RPA Hub 08:33 The ServiceNow instance 11:35 Communications between instance and bots 15:30 E...
Decision Builder with Julia Perlis 23.03.2022 35:24
Want to reduce maintenance time on your instance changes? Data-driven design is the key. Julia Perlis joins me to talk about decision tables and the updates to Decision Builder in the San Diego release. Topics 00:00 Welcome/Introductions 04:22 Decision tables 14:29 Before decision tables existed 16:28 Decision Builder 21:20 Compatibility 23:10 V2 Availability and features 28:29 The roadmap 32:36 C...
San Diego Dev Features with Chiarng Lin 09.03.2022 35:15
With so many new features and enhancements in the San Diego release, it's easy to miss some of the things in the tools we use every day. Join me as I talk to Chairng Lin, Sr. Principal Product Manager at ServiceNow about the developer tools and what's new in San Diego. Topics 00:00 Welcome/introductions 03:18 Application authoring and deployment 06:08 Migrate legacy apps to leverage CI/CD 09:31 Di...
San Diego Flow Designer with Brian Bimschleger 23.02.2022 37:59
Hey Fladvocates – Are you ready? Flow Designer has several new features in the San Diego release and I've got a product manager making another appearance to tell us all about it in this episode. Topics 00:00 Welcome/Introduction 03:42 Error Handling 10:03 Save as template 16:38 Flow Diagrammer 24:08 Roadmap 35:26 Contact info 36:13 Outro Links LinkedIn Email Twitter @bimschleger Check out th...
Let's talk San Diego Platform Features with Andrew Barnes 09.02.2022 48:15
Every six month's ServiceNow has a new major family release and as developers, you've got early access to these releases. Well it's that time of year again when we explore the cool new toys you get to explore. Join Andrew Barnes and me as we discuss a few of our favorites in the San Diego release. Topics 00:00 Welcome/introduction 05:06 Application Templates 10:02 Form builder 12:16 PAD and Decisi...
SN Utils with Arnoud Kooi 26.01.2022 39:00
SN Utils is a very useful Chrome extension that provides ServiceNow developers with several useful utilities and shortcuts. On this episode of Break Point, I sit down with the author to get some inside information. Topics 00:00 Welcome/introductions 06:44 What is SN Utils? 09:55 Was this your first Chrome extension? 10:57 Chrome extension dev process. 12:55 Arnoud’s dev ops 16:01 Introducing...
A Conversation with Kreg Steppe 12.01.2022 31:31
The journey to become a ServiceNow Developer can take a number of paths and result in a variety of destinations. In this episode, I talk to one of my closest friends and fellow ServiceNow coworker about his adventures. Topics 00:00 Welcome and introduction 01:22 A look at CloudLabs 06:15 Kreg’s personal profile 08:23 Recent promotion 09:17 Kreg’s origin story 15:51 Typical work day 16:...
How to become a ServiceNow Developer - MVPs 29.12.2021 13:08
Becoming a ServiceNow developer MVP can be a significant accomplishment in your developer journey, but just how does one become a ServiceNow developer MVP and why? Topics 00:00 Welcome/introduction 01:02 Benefits of being an MVP 03:55 What it takes to be an MVP 06:53 Timing and scale 09:53 Where to find out more 11:20 Where to find Brad 11:35 Outro Links Developer MVP 2022 Call for Candidates Chec...
How to become a ServiceNow Developer - Certifications and Experience 22.12.2021 18:25
Do you need to have a ServiceNow certification to get a job in the industry? And if so, how many and which ones? The answer may surprise you. Brad joins me again for another thoughtful conversation on ServiceNow certifications and experience. Topics 00:00 Welcome and introductions 01:19 Where to find certifications, the CMA and CTA 06:08 Why would someone want a certification 09:13 Show your exper...
How to become a ServiceNow Developer - Community 15.12.2021 22:57
One of the strongest assets ServiceNow has is its community – and we mean MORE than just the online forums. In this episode, Brad and I discuss the value of community and how you can be a part of this extraordinary family. Topics 00:00 Welcome 00:51 Community resources 08:48 Etiquette and good questions 14:42 Giving back 17:50 Benefits of community 21:07 Coming up 21:22 Outro Links Developer...
How to become a ServiceNow Developer - Finding your path 08.12.2021 13:32
Saying "I want to be a ServiceNow Developer" is like saying "I want to be a Doctor" or "I want to work in construction". That's too broad! Brad and I discuss why this is a problem and how you can fix it to ensure your ServiceNow Developer career is satisfying and rewarding. Topics 00:00 Welcome 00:53 Why is being non-specific a problem and what you can do? 04:22 The process angle 07:06 Personal pr...
How to become a ServiceNow Developer - Where to begin 01.12.2021 17:06
A Chinese proverb states that the journey of 1000 miles begins beneath one's feet. Becoming a ServiceNow Developer may seem like a 1000 mile journey to some. Brad Tilton joins me again to help you find out how to take those first few steps. Topics 00:00 Welcome 00:52 Where to start and fundamental skills 04:19 Brad's resources 07:26 Chuck's resources 09:00 Recognized opportunities & community...
How to become a ServiceNow Developer - What is a Developer? 24.11.2021 9:08
This is the first episode in a series to help you on your journey to becoming a ServiceNow Developer ServiceNow. Sr. Developer Advocate Brad Tilton joins me to explore the various resources and paths you may take. This episode explains what a developer is and serves as an overview for the rest in the series. Topics 00:00 Welcome and introductions 03:13 What is a ServiceNow Developer? 07:09 Other p...
A Conversation with Mark Scott 10.11.2021 35:16
If you're still wondering if your career choice of ServiceNow can change your life – well wonder no more because my guest on this episode of Break Point has a great story to tell. Topics 00:00 Welcome and introductions 08:29 Sex, Drugs, and Rock & Roll 13:48 How has ServiceNow changed your career? 17:32 What does a typical day look like for you? 20:23 What do you like best about your job...
A Conversation with James Neale 27.10.2021 42:15
James Neale is probably best known for his popular ServiceNow add-on Xplore, however there's more to the man. Have a listen and find out how his career and life have been transformed in the past few years. Topics 00:00 Welcome and introductions 10:18 How did you get your start in ServiceNow? 11:38 How has ServiceNow changed your career? 12:40 How did ShareLogic come about? 15:15 A little bit about...
Effective Presentations - Part 2 - Top 10 Mistakes with Julian Mills 13.10.2021 42:50
We continue our series on effective presentations. We'll share our top 10 common mistakes people make while presenting and how you can avoid them to give you a better chance of people receiving your message. Topics 00:00 Welcome and introductions 03:17 Presenting in edit mode 06:44 Doing demonstrations poorly 11:25 Turning your back 15:39 Lack of practice 18:58 Reading the slides to the aud...
Hacktoberfest with Brad Tilton and Earl Duque 29.09.2021 21:25
ServiceNow may not be the first thing you think of when you hear the words "Open Source". Have a listen because my guests will tell you how you can share work and contribute to open source projects using your favorite platform. Topics 00:00 Intro and welcome 02:48 Hacktoberfest overview 04:55 Things to work on 12:08 Getting started 16:55 Prior projects 18:11 Your own new ideas 19:39 Contact info 2...
A Conversation with Dhruv Gupta 15.09.2021 39:21
There are many ways you can elevate your visibility and build your brand in the ServiceNow ecosystem. Creating, blogs, videos, meetups, podcasts, webinars, presenting at conferences… and my guest on this episode sets a great example. Topics 00:00 Welcome and introduction 03:30 How Dhruv got his start 05:34 Favorite thing built on ServiceNow 09:35 Typical day for Dhruv 12:12 Th secret to Dhr...
Meet Earl Duque 01.09.2021 31:35
We've got a new developer advocate on the team. Here's a chance to get to know him better. Topics 00:00 Welcome and introductions 15:39 Earl when he's not working 17:56 Board games 20:19 Being a developer advocate 22:42 Mentorship 27:40 Biggest influence 28:42 Words of advice to new developers 30:41 Outro Links LinkedIn Twitter Email: earl.duque@servicenow.com Check out the other ServiceNow podcas...
ATF with Daniel Draes 18.08.2021 28:40
Automated Test Framework is your key to reducing the time it takes to do major upgrades and deployments. But what do you REALLY know about ATF? I've got Daniel Draes to help. Topics 00:00 Welcome and introductions 08:11 ATF Overview 08:57 What ATF can and cannot test 12:13 Customer feedback 13:20 The payoff of investing in ATF 16:10 Skills needed to implement ATF 18:28 Structuring your tests 20:09...
Automation and Integration in Rome with Jake Burman 04.08.2021 40:44
Flow Designer is a great low-code way to automate your proceses, and IntegrationHub is the perfect companion to connect systems together. Both have been around for several releases - so what's new in the Rome release? I've got the person who can tell us in this episode of Break Point. Topics 00:00 Welcome and introduction 03:54 Flow Designer 10:00 IntegrationHub 13:00 Introspection 16:01 OpenAPI S...
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