Boss Better Now with Joe Mull

How can leaders manage disruption when disruption never stops coming? What are the best practices for those struggling with the pace of change? My guest today says that our future depends on changing the way we change. It’s happening now on Boss Better Now.

Do you ever feel like there's probably some technology out there - like apps or a website that could help you be more effective in your leadership role, but you just haven't found it yet? Today we're exploring digital tools and tricks for productive productivity, tolerable to-do lists, and making your "boss life" a little bit easier. Come meet "My Nerdy Best Friend" now, on Boss Better Now.

Do you find small talk painful? Do you find it hard to connect with colleagues in our email-driven world? Do you want to have better conversations with employees but don’t know where to start? Well, don’t turn that…iPhone screen? Today we’re talking about asking better questions to create better connections. It’s all ahead now on Boss Better Now.

Exhausted employees, not enough staff, and customers who are more difficult than ever before. The last 2 years have created a tsunami of service fatigue in people facing roles everywhere. How do you keep your team serving clients well when they’re so exhausted that they just don’t give a f…ind out now… on Boss Better Now.

So many conversations these days about what it takes to find and keep devoted employees are missing a key ingredient. I’ll tell you what it is and why it matters. Plus, I’ll tell you why we need to stop saying there’s a staffing shortage. That’s what’s happening now, on Boss Better Now.

How should you respond to an employee who challenges everything you say? In this week’s episode, we answer a listener question about facing off with a wannabe manager. Plus, there’s help coming for bosses in a lot of different places. That’s ahead now on Boss Better Now.

The new age of work demands a more humane employee experience. We’ll talk about what has to change to get us there. Plus, a funny story about what to do when people react in ways you didn’t expect. OH and we’ve got a HUGE announcement do not want to miss. It’s a packed show now on Boss Better Now.

You're in for a real treat. I'm joined today by one of the most accomplished, dynamic, experts in Diversity, Equity, and Inclusion, walking the planet. You do not want to miss our conversation. It's ahead right now, on Boss Better Now.

Belonging is a core ingredient to creating a workplace where people care and try. I’ll tell you about a specific strategy that can supercharge belonging where you work. Plus, we help a new boss who is nervous about documenting performance problems. It’s all ahead now, on Boss Better Now.

Are members of your team feeling lonely? Why they might not even know it and what to do about it. Plus, let’s brainstorm some ideas to help remote teams develop more connection and camaraderie. That’s what’s ahead now, on Boss Better Now.

Would it surprise you to learn that the staffing shortages facing so many employers were going to happen whether we had a pandemic or not? I’ll tell you why “The Great Resignation” was coming well before Covid, and what it means for the future of your team. Plus, a listener asks for help with an employee who regularly tells lies. It’s all ahead now on Boss Better Now.

If it seems as though some on your team just don’t care anymore, we’ll talk about why that’s happening. Note, it’s not just about Covid and burnout. Plus, the first question every new boss should ask to get off on the right foot with new direct reports. We’re glad you’re here now, on Boss Better Now.

You gotta be careful. Left to their own devices, most employees aren’t honest or trustworthy. They need to be monitored. Or maybe none of that is true at all. Plus, we Boss Like a Mother and explore the relationship between trust and failure. That’s what’s ahead now, on Boss Better Now.

Everyone is quitting…kind of. I’ll tell you why “The Great Resignation” is the wrong label for what’s happening and why quitting is only half the story. Plus, a little pick-me-up for you as I share the most inspiring story I’ve been telling audiences these last 2 years. I’m giving you notice now, on Boss Better Now.

The age of hiring is over. If you’re still trying to find the best person for the job, you’re using an outdated, broken strategy for filling roles in your organization. I’ll tell you what you should be doing instead. Plus, the 5 beliefs of better bosses. We have an exciting opportunity for you now, on Boss Better Now.

In our ongoing battle against burnout, we may need to get better at positive reappraisal. I’ll tell you what that is and why it matters. Plus, laws are being passed that make it illegal to text your employees after hours. Is that a good thing? We’re diving in now on Boss Better Now.

At a time when finding and keeping employees is harder than ever before, more and more teams are gritting their teeth and putting up with toxic team members, rather than firing them. Is that a good idea? And how do you deal with the toxic behavior when you can’t ultimately show them the door? Plus, it’s time to stop repeating a popular leadership mantra that is wrong. It’s all ahead now on Boss Be...

Have you seen those signs in local businesses asking customers to please be kind to employees? It turns out, they’re not working. Today we’re talking about what bosses must do to support and protect teams from a steady onslaught of difficult customer behavior. Plus, I’ll give you a BossScript to help you get more detail and more insight during employee conversations. I demand to talk to your manag...

Uh-Oh, you and a member of your team just had words. Things got tense. What now? Can your relationship be fixed? And could the whole thing have been prevented in the first place? Plus, a listener asks for help with an employee who is doing the minimum with retirement just over the horizon. Let’s get after it now, on Boss Better Now.

There are a handful of meetings and events that the best bosses place on their calendar each year. Are they on yours? Plus, I share a simple 3 question exercise that draws out your teams’ ideas, opinions, and perspective, in a way that’s fast, fun, and low-risk. It’s coming up now, on Boss Better Now.

Today we’re talking about after hours emails, vacation hostility, and why words like “timely” and “emergency” might be creating stress or confusion for your team. Let’s get into it now, on Boss Better Now.

Ever wonder why you get self-reviews back from employees with marks higher than you’d give them? There’s a scientific reason why everyone thinks they’re above average. Plus, as a leader, how do you address reports or complaints about things you didn’t witness? We’re diving in now, on Boss Better Now.

There’s something your team should do twice a year, no matter what, that produces benefits all year long. Plus, I share a personal story that reminds us why it’s so important for bosses to earn trust and build relationships. That’s what’s happening now, on Boss Better Now.

If you want to accomplish something in the year ahead, I’ll tell you why goal setting ISN’T the way to get there. Plus, how to respond to staff complaints about pay, benefits, and what they could get elsewhere. Let’s get after it now, on Boss Better Now.

Are you doing right by the new dad’s on your team? Why it might take bosses to tear down an inaccurate antiquated belief that still lingers in the workplace. Plus, how do bosses lead through a mental health crisis that has always existed but is now manifesting itself in a huge way across the country? There’s a lot ahead now, on Boss Better Now.