Bootstrapped

Ian and Andrey sit down with special guest Chase Clemons of  SupportOps to discuss customer service for bootstrappers. We also get an  Uberdeck update on leaving beta and pricing strategy. This episode is being cross released on both Bootstrapped.fm and Support Ops Podcast . Check them out! 37Signals Support Ops and the  Support Ops Podcast Uberdeck is released! Andrey’s  Essential Voice Recorder...

Ian and Andrey sit down with special guest Rachel Andrew from EdgeOfMySeat.com , to discuss Perch , the really little CMS, the new Bootstrapped.fm forums , marketing, customer support, product dependencies, how important personal visibility is to your business, content management systems, writing and speaking, and self-publishing. Rachel Andrew Perch: the really little CMS – Rachel’s product. Edge...

Ian and Andrey discuss Andrey’s new mobile apps, doing press releases in unique cases, HARO, bringing on a partner, Valentino movie, Breaking Bad, Andrey on being abducted, dress code in fancy steak joints, optimal steak restaurant design, Snappy marketing, doing a giveaway Note: this podcast was recorded before we released http://discuss.bootstrapped.fm , next week we’ll discuss that in more deta...

Ian and Andrey are joined by special guest, Patrick McKenzie (patio11), to discuss the “early” days of the Business of Software forums, Patrick’s journey and daily routine, Helpdesk systems and support, Appointment Reminder,  systemizing and automating daily tasks, SaaS, B2C vs. B2B, pricing of software, consulting, learning from Blackhats, Hacker News, marketing, Uberdeck, making money from open...

Ian and Andrey are joined by special guest Scott Watermasysk. We get the back story on KickoffLabs Scott’s company, Andrey laments about having to do “stuff”, we don’t get Quora, we go deep on Uberdeck pricing strategy, how Agant went back to being a one person shop, starting solo or with a co-founder, Ship It!, a few landing page tips from Scott. Special guest Scott Watermasysk of KickoffLabs IBM...

Ian and Andrey discuss getting ready to deploy Uberdeck, Snappy progress, what’s next for Snappy marketing, stories of first job interviews, the benefits, if any, of a college education, selling into the consumer space, the experience of buying software in a box, selling software before making software and vetting product ideas. Uberdeck – Andrey’s new product. ( preview screenshot ) Fabric – a Py...

Andrey and Ian discuss mistakes with Snappy’s initial website, building multiple products vs focusing on a single product, fixing the app store, recommendations on going into the mobile space, and Derek Sivers new company and how he outsourced it all. FocusLab Slambots – the latest RetroDreamer game Marco on removing mobile app store top lists Spider Web Games CD Baby Sivers article on new company

Andrey and Ian sit down with Carl Diesing from DNL OmniMedia, and Chris Hawkins from Cogeian Systems, to talk about bootstrapping a successful software consulting company. Chris Hawkins on Twitter, and his website with lots of good articles and advice. Cogeian Systems – The software consultancy where Chris is the founder. Carl Diesing on Twitter DNL OmniMedia – The software consultancy where Carl...

We go over the launch of Snappy, the Laravel 4 release, taking care of kids and kid gym options, Bootstrap conferences, app metrics and Infoproducts! Snappy goes live Eric Sink on pricing Laravel 4 – THE PHP framework Laravel three docs DNL Omnimedia Cogeian The Little Gym Gymboree Imitation Gruel – Andrey referenced this, check it out JDate BaconBizConf – Original announcement  Bidsketch Dribbble...

In this episode, which Ian and Andrey discuss Uberdeck, system administration, pricing strategies, news coverage for startups, Jeff Atwood, Trello, and Snappy. Uberdeck – Andrey’s latest project Alwin Hoogerdijk (collectorz.com) – on email marketing Campaign Monitor – email campaign service DNS Made Easy – DNS service Amazon Route 53 – DNS service Linode – hosting for Uberdeck Trello – project man...

In this episode, Ian and Andrey discuss sweet games, SaaS downtime, UserScape Bizarro Week, Brooklyn, Microconf and more. Bioshock Infinite – Andrey says this is one of the great games of all times with perhaps the best ending of all time Heavy Rain – Another great game Rainbow Six – Classic The Secret of Monkey Island – I assume you’ve all heard of and played this Supervisor – A process control s...

In this episode, Ian and Andrey discuss the Apple app store release process, making video games for a living, people and companies that “get it”, fonts for web development, trademarks and names, Helvetica – Documentary about the typeface (and design, in general). Indie Game the Movie – Documentary that follows several indie game developers. What Now podcast – Gavin’s and Andrey’s podcast about mak...

In this episode, Ian and Andrey discuss screen real estate, hiring a part time developer, Apple II parts, a segment which went way too long on Authorize.net, funding open source projects and code naming. See Andrey’s setup Divvy – Mac windows manager Antair part time developer position – 20-30 hours a month Hacker News – Hacker New Popular Twitter stream Vienna RSS – Andrey’s choice for a Mac desk...

In this episode, Ian and Andrey talk about a gauntlet of client work, consulting, competitors, talking about your product early, stock options and bonuses, a little bit on wall street programming, hiring, contributing to open source, life after programming, and movies! Links: Bitsplitting Podcast – episode 2, with Erika Hall of Mule Design Studio . Shipping an Empty Box – Andrey’s blog post about...

In this episode, Ian and Andrey cover a host of issues, including an apology of sorts to Patrick McKenzie, a discussion on if in fact the customer is always right, how you support .99 cent apps, non-mistakes from Ian’s past, VC funding and an extremely important tax tip! Links: Appointment Reminder – by Patrick McKenzie Patrick McKenzie Interview Podcast with Patrick & Amy Hoy Freckle Shutting...

In this episode, Ian and Andrey talk about not being able to remember anything that happened before today, Ian’s rules for the practical entrepreneur, having so many products that you can’t list them all, entering a fragmented market, preferring B2B, The Pivot, Andrey not having any kind of strategy for choosing which products to make, damned phones, when selling to a business is not really sellin...

In this episode, Ian and Andrey talk about software version numbers, SaaS apps, hiring, modern web application development, server hosting, what to do with old servers, monitors and hard drives, doing what it takes to fund your business, Andrey’s psychological state, physical world products vs software. Links: Eric Barnes – Laracon 2013 talk Laravel – The awesome PHP framework CodeIgniter BackBone...

In this episode, Ian and Andrey talk about running a web-app company vs. running a mobile-app company, having one large product vs. many smaller products, starting out by making products ‘because you can’, instead of products that have a market, SaaS and recurring revenue, Enron email and spam filters, how the iPhone almost brought down Andrey’s company, planning vs. falling into it, being late to...