Bold Business Podcast

There are times we don't know we are providing support by, simply, being who we are. Even with so much knowledge at our fingertips … with a quick internet search, there is so much good and bad information to sort through that the details we share with our friends, family, and colleagues carries weight. We can be a support system by knowing about the different services that exist to help us with ou...

Even though we've worked over the past decade to reduce silos, and have been successful, the way buyers interface with our companies still continues to change. Taking collaboration and communication to the next level, sales and marketing can continue to be a core part of business growth when we take the time to figure out how to align them even more. Jess Dewell hosts panelists Brynn Tillman and R...

You know someone (and you may be one too…) that has a gazillion ideas in every conversation. This program is to challenge us - to task us with taking an idea and keeping it to ourselves until it is complete. There is a right time and a right way to present ideas. As leaders who want to increase effectiveness and aspiring leaders that want to be seen as promotable we can learn from the concepts of...

Diversity is a hot topic, and rightly so. It is one oft-overlooked way through which we can challenge our assumptions, make conscious changes, and increase our awareness. When expanding awareness, we increase our capacity to think about things outside of our personal experience. It's this perspective that provides what we need to foster the next generation of women business leaders. Jess Dewell ta...

There are rhythms everywhere … we may see them as patterns. The rhythm of the work week, the rhythm of our household, the rhythm of seasons, to name a few. When we are on and in a project, it has a beginning, a middle, and an end. Within the project we know what we know, and we learn what we don't know or didn't expect. Weaving in reflection along the way keeps communication open, enables our team...

We like to offer choices, to have multiple solutions for a single tool. Yet it is overwhelming for a customer to figure out when a multipurpose tool will really solve their problem. You can, however, avoid the too-much-of-a-good-thing dilemma. There is value in taking the time to build both relationships and trust in order to generate business. This program has come out of the vault to share immed...

The more we try to hold something, the harder it is to hang on to. This is an illusion - created by our brain to keep us exactly where we are. When we think we are choosing our priorities, are we really? The exploration of our rationalizations and excuses may provide us insights to how aligned our intentions and priorities really are. Jess Dewell talks with Iva Ignjatovic and Scott Scowcroft about...

When outsourcing, two oft-overlooked but common problems – biggies that can be avoided – are handing a process or project over without providing any guidance, and internally not planning for when the relationship will end. Both of these discounted areas cause outsourced projects to fail, and as business leaders on both sides of outsourcing relationships, we can take responsibility to address share...

We need to take responsibility for our own self-talk, as it influences us and those around us. Whether using excuses, rationalizations, or even problem after problem … our self-talk affects us. Self-talk directly impacts our success because it shapes our perspective of what's happening and what we can do about specific situations. Listen in as Jess Dewell talks with special guest Mary Fran Bontemp...

We all have a level of responsibility. How we choose to embrace, wear, and include responsibility in our lives directly correlates to the perspectives others have of us. It's true … what other people think doesn't matter. Because doing so is simply impossible to when we want to: create a better world; achieve our short- and long-term goals; all alone, make the life we want fulfilling. Even more re...

Opportunities for market expansion are greater than ever before. Yet, there are many pitfalls we encounter when we rush or skim over the details. For example, the way teams communicate to new markets is directly impacted by company culture and the way products are delivered and supported. Diana Ballard visits Jess Dewell on The Voice of Bold Business Radio to discuss how not to get "Lost in Transl...

We are surrounded by too much information and this program will explore how this effects our inter-personal relationships. As we filter incoming information based on how we feel, what's going on, the deadlines we have, the goals we work toward…we don't treat conversations between people. Yet, maybe we do because we might think a conversation rambles, has no intention, or even gets into personal in...

Regardless of our situation, we make conscious and unconscious money choices. The allure of alchemy, making gold out of other stuff, is something that attracts us … and has for centuries. What we do with money, how we react to it, what we want to do to acquire – all directly relates to being open and willing to dig into how economies, and our role in them, work. Jess Dewell talks with James Adams,...

It is a conscious choice to recognize when a short-, mid-, and long-term goals are met. This #PurposefulAction begins with each of us. Through real life experiences, we are going to talk about including the celebration of our achievement at least as much as we put attention on what can change for next time. Jess Dewell talks with Stephanie Sims about the reasons to Celebrate Our Wins.

Jess Dewell talks to Julie Littlechild about two key actions / three key words to achieving success: responsibility and taking action. From what responsibility is … to how exactly we step into using responsibility to get more of what we want … all revolves around our level of engagement. That we are excited about what we have planned and truly want to do the work to get there. We can make working...

From stress to chaos we like shortcuts. When we don't think, and decide to shortcut we end up making more work for ourself (and everyone around us). First we choose to see what bologna we've allowed ourselves to create. Second we notice it without judgement. Third, we decide if it's good (for us) and actively engage to stay the same or change. Jess Dewell and Iva Ignjatovic will discuss how to let...

Ralph Young joins Jess Dewell to discuss the language of listening as it pertains to client relationships, so we can learn to better respond to situations we find ourselves in and achieve the results we want. The ability to listen is an underutilized tool. Whether in sales, negotiations, marketing, or our kids and our loved ones we can improve the response to what we say by listening first. We can...

When we let go of our focus on exactly what message we want to convey and don't think about the words tumbling out of our mouths, we can find ourselves in the midst of a major miscommunication. This situation can be mitigated by intention and thoughtfulness ... a few moments to consider what words best convey what we want to say. Joining Jess Dewell today are Johanna Walker and Nora Richardson to...

Too busy! Scope creep! Stalled! Stuck! Overwhelmed!!! These are just a few of the experiences and feelings that occur when we've taken on too much. What if we noticed ourselves, our team, our company going down that path before realizing we're stretched too thin? We can choose to look for that path, and use its trail to inform ourselves on what needs to happen to change course. Jess hosts panelist...

With over 70 people visiting The Voice of Bold Business in the last year, we've heard many experiences that point to something – a tangible quantity that exists on our periphery. Something that comes from within ourselves, yet is only as strong as others' perceptions of us. Something we all start with and we all have. Through our choices we either keep or lose this most essential presence. Trust i...

To be a leader, there must be followers. Followers recognize something that allows them to give a person a chance to lead … something more than just "leadership." For executives and business owners, this relationship can be tenuous. To be a leader, there must be followers. Followers recognize something that allows them to give a person a chance to lead … something more than just "leadership." For...

The mission of a company is more critical today than ever before. With a shift from a desire from possessing something from and identifying with a brand, to choosing brands that believe in the same things we do … how we used to define a brand has changed. The actions of a single individual impacts both the perception of what a brand stands for, and the "real" mission being evaluated by the actions...

You know it. I know it. We all know it. Excuses…excuses…show up in many forms for many reasons. (Sometimes they are disguised as reasons.) When it comes to customer service, excuses are the quickest way to lose credibility and trust with a customer. Today, Jess Dewell speaks with Carmen Rojas, a digital marketing executive, about how to stop the customer service excuses.

The crux between immediate results and mastery (of anything) is time. We've all been told the one thing every human has in common is the amount of time in a day, and what we do with it matters. There is incredible value in seeking stories and experiences of those that came before us. Regardless the circumstances or reasons, we are choosing what we do today. When we stop and look at today's priorit...

Training provides a base for shared meaning, to prepare employees, and give them a foundation to look for ways to improve both themselves and their process. And support. Support that the metrics we use match the expectations we have for interacting with customers. The more perspective we can give our customer service teams the more customer centric their mindset. Jess Dewell talks with Adam Topore...