Beyond Bitewings

Do you know how your dental practice is performing compared to the national average? In this episode of Beyond Bitewings, Robert and Ash talk numbers, but it’s the good numbers that are crucial to know in order to determine the health of your practice. They talk about the importance of basic financial knowledge and how it can help clients make better decisions. They touch on the differences in col...

On this episode of Beyond Bitewings, Robert and Ash discuss current trends in the dental industry. They discuss topics like knowing the benefits of really utilizing the technology you may already own in order to help customers during more convenient times, like after hours. They also talk about why they’re seeing a trend in more dentists shying away from wanting to own their own practice. Plus, th...

Do you feel overwhelmed with all that you should be doing for your practice, especially consistently showing up on social media? On this episode of Beyond Bitewings Robert and Ash welcome guest Erin Gregor, a content and social media marketing strategist, to talk about the risks and rewards of businesses being active on social media. They discuss why you should avoid discussing controversial topic...

In this episode of Beyond Bitewings, Lynne Leggett, founder of Victory Dental Management, joins the team at Edwards and Associates. Lynne is a Dental Consultant who has a diverse experience with dentistry. She has over 26 years of business experience in several industries including:  dentistry, medical, pharmacy, sales, transportation, logistics, and project management. Lynne talks about the...

Is getting a bad review the end of your practice? On this episode of Beyond Bitewings, the discussion centers around how dental offices can handle reviews from their patients, both positive and negative. Ash and Robert are joined by special guest, Dr. Sharon Tiger.  They talk about the importance of great reviews, and how to ask for a review without sounding like it’s been rehearsed or read s...

In this episode of Beyond Bitewings, Robert and Ash discuss the changes you can make in your business to improve patient experience. Consequently creating a friendly environment where the patients look forward to coming back and actively refer others to your practice. Don’t forget it costs much less to retain an existing patient than to bring a new one in. They also talk about training your staff...

In this episode of Beyond Bitewings, Ash, Robert and special guest Nathan Turner discuss investing in Real Estate Notes. Nathan has been a veteran in the industry for over fifteen years and explains that he primarily buys residential mortgages from hedge funds or banks and gets a better yield by getting them at a discounted rate.  When a non-performing mortgage note is purchased, the purchase...

As inflation and interest rates have been on the rise, business owners have found themselves with rising costs. Since we may not have an ending in sight quite yet, what can you do now to mitigate these changes in your practice? In this episode of Beyond Bitewings, the Edwards and Associates team discusses different ways you can increase revenue and decrease costs in your dental practice. Raising y...

The SECURE Act 2.0 was signed into law in late 2022, and there are several ways it may affect you and your retirement accounts. The Edwards & Associates team covers everything you need to know for these upcoming changes. In this episode, they discuss the new changes for age limits on the Required Minimum Distribution. Basically, this covers when the government wants you to start taking distrib...

The tables are turning in this episode of Beyond Bitewings, and the Edwards and Associates team is being asked the questions that so many practice owners want to know. They’re welcoming Prosthodontist Dr. Giancarlo Aymerich to this episode so he can ask all the questions about how he can save more money on taxes for his practice. They cover common questions about deducting equipment, including whe...

The road from dental school has many options, and knowing which direction to take can feel overwhelming.  In this episode of Beyond Bitewings, the team at Edwards and Associates talks to Dr. Trisha Patel to discuss her journey out of dental school to building her own practice.  Dr. Patel shares how her background in business and working with a DSO helped to give her a head start in runni...

When you’re building a practice, things may not always turn out the way you want to. However, that doesn’t make you a failure, it simply makes it all part of the process. In this episode of Beyond Bitewings, Ash and Robert are sharing some of their favorite stories of clients who hit major roadblocks while running their practice. Instead of giving up, these clients persevered and came out on top....

Do you believe embezzlement would never happen within your business?  Well, unfortunately, the chances of it happening to you are actually a lot greater than you think. In fact, 75% of dental practice owners will experience embezzlement in their office before their career is over. So what can you do to prevent embezzlement, and what are the signs that you should look for to see if this might...

When it comes to running your dental practice, there are many things you can do to get a pulse of how your practice is running. One of those is by looking at specific reports. In this episode of Beyond Bitewings, the Edwards and Associates team is joined by Nancy Kagan, COO of Rosen Summit Dental Advisors to discuss the biggest mistakes she sees dental practice owners make, and what reports you sh...

There are a lot of tax changes happening in 2022 and 2023, and in today’s episode of Beyond Bitewings, the Edwards and Associates team is talking about the changes that may affect you, and what you need to know about them.  You may have heard about the $80 Billion Expansion of the IRS, and with $47 Billion of that money going towards audits, the question becomes who exactly are they going to...

Have you thought about offering a patient membership plan but aren't sure where to start? Or are you wondering about different options that could be added to your current patient membership plan? As more dental practices are moving to offer membership plans to their patients, how to charge for these plans can be confusing when considering what options to offer, etc. In this episode of Beyond Bitew...

BAM! It’s not just something the chef, Emeril Lagasse used to say, but it’s actually one of the most important numbers your dental practice should be tracking. In today’s episode of Beyond Bitewings, Ash and Robert talk about BAM, also known as the ‘Basic Amount of Money’ needed to operate your practice on a monthly basis, and why this is such an important number in your practice. They also talk a...

Is your dental hygiene team working to their full potential? It’s common to find that dental practice owners haven’t ever seen a dental hygiene department working in tandem and generating their full income potential so these practice owners aren't even aware of the possibilities. Most dental practices have room for improvement in the efficiency and mindset of their staff, and that’s where Rachel W...

It’s hard to believe we’re still talking about COVID/Pandemic programs, but the truth is that we’ll probably still be talking about them for a long time. In today’s episode of Beyond Bitewings, Robert and Ash are covering some of these programs, and other things that might be changing based on the potential passing of new bills in 2022. The first thing they cover is what you need to know about the...

When it comes to running your practice, do you find yourself wishing things could run a bit more smoothly? The good news is that there are several different things you can implement today to help make a much more cohesive team which will help to make the practice run much more smoothly.  Ash and Robert discuss their tips and tricks to help. They talk about policies and procedures. Often times...

When it comes to selling a practice, many dentists find themselves contemplating the decision between selling to a DSO, going down a traditional path, or even to selling at all. Although selling to a DSO may seem enticing, it's important to understand the full picture before making this important decision.  In this episode of Beyond Bitewings, Ash and Robert discuss what DSO’s are, how they w...

When it comes to running your dental business, you may often feel like you’re in constant defensive mode vs. getting ahead of potential issues. In this episode of Beyond Bitewings, Ash and Robert are giving some of their best tips and tricks for making running a business more smooth, and how to become more proactive on common issues. The first thing they talk about is being able to provide tax and...

What do you know about preventing cyber security attacks in your practice? Maybe you feel your practice is too small to be a target, unfortunately, you’re very wrong. No matter the size, your business could be vulnerable to cyber-attacks, which means your patient’s data could easily get in the wrong hands. You could also be in a situation where they hold your data ransom, and you need to pay a pri...

Do you know how to use personality assessments when hiring? Most dental practices are experiencing hiring to be very difficult. It can be even more frustrating if you finally think you’ve found that right hire, only to discover they’re a horrible fit in your practice. As bad as this sounds, it's an unfortunate reality for more and more practice owners. In these times of finding great help to be mo...

Do you find yourself dealing with dental team conflict resolution and team drama in your dental practice way more than you would like? Unfortunately, this is a very common theme among dental practices. All too often, owners find themselves spending just as much time, if not more, unwinding the issues of the staff than they do practicing dentistry. So if you can’t avoid conflicts, what’s the best w...