Better Workdays

This episode is for anyone who wants to give feedback that fuels growth!  Borrowing from Dr. Carol Dweck’s book Mindset: The New Psychology of Success, Andy Morrison presents three easy steps any supervisor or manager can take to make sure that their feedback helps their employees grow. About REAL Custom Training REAL Custom Training is committed to enhancing workplace performance through focused...

This episode is for anyone who could use some simple frameworks for big decisions!  Andy Morrison welcomes his daughter Haley for a look at the STEP Method, a decision-making framework taught in Haley’s elementary school. They discuss ways in which the STEP Method could also be applied in workplace scenarios, and they take a hands-on look at how to use a Benefits/Consequence Matrix to make effecti...

This episode is for anyone who wants to make sure their body language doesn’t betray their message! Join Andy Morrison for a quick review of the Mehrabian Principle and its implications for public presentations. About REAL Custom Training REAL Custom Training is committed to enhancing workplace performance through focused and practical professional development workshops. Our approach is built on t...

 This episode is for anyone who wants to help rid the world of unnecessary meetings!  Join Andy Morrison for a quick review of a simple flowchart that managers can use to determine if a meeting is truly the best way to communicate with their team. Visit REAL Custom Training on LinkedIn to download a copy of the flowchart for yourself!    About REAL Custom Training REAL Custom Training is committed...

This week’s episode is for anyone who wants to be more confident about public speaking!  Fresh off his award-winning performance in an amateur stand-up comedy event, Andy Morrison shares some of REAL Custom Training’s tips and strategies for Managing Your Fear of Public Speaking. Andy reviews the evolutionary roots of our fear of public speaking and shows you how to use the “Spheres of Control” to...

This episode is for anyone who wants to communicate more effectively! Special guest Heather Butterworth joins Andy Morrison for a look at the four primary communication styles: Director, Thinker, Expresser, and Harmonizer.  Learning about these styles can help us better understand our own communication preferences and tendencies, as well as those of our co-workers. From there, you can practice adj...

This week’s episode is for anyone who delegates! We delve into the essentials of effective delegation with our guide on how to CYA: Cover Your Assignments. You’ll gain some practical strategies for clearly communicating tasks, providing context, and establishing clear deadlines.  Plus, we look at the 4 Levels of Authority that you must grant to your employee every time you delegate.    About REAL...

Shifting Your Mindset as a New Supervisor About REAL Custom Training REAL Custom Training is committed to enhancing workplace performance through focused and practical professional development workshops. Our approach is built on the belief that adult-learners need and deserve learning experiences that are Relevant, Engaging, Actionable, and Lasting (REAL).  We offer a range of in-person and live-o...

The 4 Core Types of Workplace Conflict  About REAL Custom Training REAL Custom Training is committed to enhancing workplace performance through focused and practical professional development workshops. Our approach is built on the belief that adult-learners need and deserve learning experiences that are Relevant, Engaging, Actionable, and Lasting (REAL).  We offer a range of in-person and live-onl...

If you’ve heard of “growth mindset” and want a better understanding of how this concept can make or break your personal and professional development efforts, this episode is for you! About REAL Custom Training REAL Custom Training is committed to enhancing workplace performance through focused and practical professional development workshops. Our approach is built on the belief that adult-learners...