Better Experiences by Design™

Being a good communicator may seem straightforward, but according to research from Leadership IQ, 93% of leaders think they are great at it, and only 11% of their employees agree. That’s because effective communication is a set of learned skills that requires incredible self-awareness, continuous development, and an improvement mindset. Our guest, Lena Sisco, is a former Navy Intelligence Officer...

In today’s episode, guest Hunter Lansing, President & Chief Executive Officer of Lansing Building Products shares insights on how they created a strategic business plan around the Jim Collins “flywheel effect” that has led to growth for their company and a greater alignment on their core values. At Lansing our success is first and foremost our people—who always, always make the difference. In...

Attracting new talent and keeping them engaged in your organization is no easy feat—and Benesch, an Engineering News-Record Top 100 U.S. Design Firm, has created a culture with single-digit turnover rates. Part of this success lies with their premier Leadership Development program. In today’s episode, guest Kevin Fitzpatrick, President and CEO of Benesch, shares insights into the creation of their...

It turns out that giving back to the community can mean a win-win scenario for both the organizations you support as well as your own firm. What you may think of as a monetary expense you're taking on is actually providing you with both tangible and intangible returns. Join us as we discuss the importance of giving back to your community with purpose. Guest Emily Gardner, Chief Lending Office...

In this episode, we dive deep into the mindset of a best in class development and construction firm that is laser focused on developing uniquely remarkable relationships and buildings. Our guest, Mark Hourigan, Founder and CEO of Hourigan Group shares insights into the firm’s focus on being highly responsive to client needs, the power of partnerships, and the importance of having clear guiding pri...

In this episode, we dive deep into the corporate culture of a community bank that, for the past 11 years in a row, continues to thrive as a top workplace in the nation. Our guest, Jeff Szyperski, President and CEO of Chesapeake Bank shares insights into the bank’s emphasis on creating an environment where employees don't just have jobs but are building careers. Discover noteworthy strategies...