Best of the Best in Franchising

In this episode, we talk with Heather Ripley, who is the founder and CEO of Ripley PR, based in Maryville, Tennessee. Heather shares her story about how she got into advertising and public relations, lessons she has learned from helping to promote many top franchise brands, how she helped a client get featured on the Celebrity Apprentice TV show, what she cautions brand owners to pay more attentio...

In this episode, we talk with Pete Whittier who started a Rubbish Works franchise with Premium Service Brands in March of 2024. Pete shares his story about how he got started, lessons he has learned from starting his own business within a franchise, mistakes that he made, and why he is so excited about the future with Premium Service Brands.

In this episode, I interview Mark Boyd who owns a House Doctors and 360° Painting franchise in Evans, Georgia (just outside of Augusta, Georgia). Additionally, he has just added four new brands with Premium Service Brands (Kitchen Wise / Closet Wise, Window Gang, ProLift Doors, and Grout Medic). Mark shares his story about how he got started with House Doctors, why he chose to add on the 360° Pain...

In this episode, I talk with Jessica Cartwright about how she decided to join the Royal Restrooms franchise and acquire an existing business that was operating in Salt Lake City, Utah and Denver, Colorado. She has since expanded operations in both markets and is in the process of opening a third market in Albuquerque, New Mexico. Jessica shares valuable insights about what it takes to grow a franc...

In this episode, Liane Caruso and Michael Hyam of Franchise Assembly discuss how they got started in franchising, how they came together to form Franchise Assembly and provide educational events to help franchisors with franchise development, and details about the upcoming Let's Grow! Conference in Dallas, Texas February 2-4, 2025. You can register for this important event here: https://letsgrow.f...

In this episode, we talk with Brad Ashby of 360° Painting in Nashville, Tennessee, who enjoyed a long career in television sports broadcasting prior to choosing to join the franchise. Brad shares his story, lessons he has learned as he has grown the business, and how he has grown his business since he acquired an existing 360° Painting franchise in August of 2022.

In this episode, I interview David Manley of ProLift Doors with Premium Service Brands in Amarillo, Texas. David worked as a retail manager for Wal-Mart / Kroger for many years before he and his wife decided to start their own business. After investigating three franchise brands, they decided to join the Premium Service Brands family and join ProLift Garage Doors in August of 2022. David shares hi...

In this episode, Belinda Wiesehan shares her story about how she and her husband John decided to join the 360° Painting franchise with Premium Service Brands. They started their business in Charlotte, North Carolina and ran both territories in both areas for a year and a half. They sold the Charlotte territory in May of 2022 and transitioned their business completely to Pinehurst, North Carolina....

In this episode, I talk with Barbara Reguero about her transition from working on Wall Street for 23 years to owning a Maid Right franchise with Premium Service Brands. Barbara shares her story about how she has grown her business since she started it in February of 2015, her thoughts on being awarded the Franchisee of the Year in 2020 during a challenging year with COVID, what she does to ensure...

In this episode, I talk with Edwin Greer about his start in franchising after a career in the military and how he has grown his franchise portfolio with two brands to a total of 53 locations with his business partner. He shares lessons he has learned along the way, how he improved his leadership skills to have better employee retention, how he has been able to scale his businesses, and how he deci...

In this episode, I talk with Dez and Jesse Herrera of 360 Painting and House Doctors with Premium Service Brands in Raleigh, North Carolina. They purchased an existing 360 Painting franchise and added on a House Doctors franchise. They share their story, how they got started, lessons they've learned since joining the franchise, and what they like most about their affiliation with Premium Service B...

In this episode, I talk with Arica and Rodney Clay who started a Cheeky Monkeys franchise in Highland Village, Texas. They share their story about how they got started, why they chose Cheeky Monkeys, and the benefits they've found from being one of the first franchisees in the United States with the Cheeky Monkeys brand which was originally started in Dubai.

In this episode, I talk with Bruce Morgan, who started a Kitchen Tune-Up franchise with his wife in Colorado Springs, Colorado nearly 30 years ago and today is the franchise business coach for new franchisees in the Kitchen Tune-Up franchise system with Home Franchise Concepts. Bruce shares his story about how he got into franchising, lessons he has learned from decades of experience in franchisin...

In this episode, I talk with Jesus Barrios about The Grout Medic franchise which he and his father Harold started in November of 2006 (which was acquired by Premium Service Brands in 2021). Since then, they have added a Kitchen Wise / Closet Wise franchise in May of 2024 and are opening a 360° Painting franchise in June of 2024. Jesus shares his family's story as immigrants from Veneuzuela who sta...

In this episode, I talk with Frank Fiume, founder of i9 Sports about the start of his franchise, how he grew his business, lessons he learned from challenging times in the business, and key lessons that he shares in his excellent book Running with My Head Down . This is a fascinating discussion about what it takes to be successful in franchising and lessons from a veteran franchise leader who now...

In this episode, I talk with Dr. John Hayes, Titus Chair for Franchise Leadership at Palm Beach Atlantic University in West Palm Beach, Florida. Dr. Hayes talks about his background in journalism and how he got involved with franchising.  Dr. Hayes was introduced to the franchise community in 1979 while an assistant professor at Temple University in Philadelphia, Pennsylvania. After he was asked t...

In this episode, I talk with Larry and Svetlana Fussell of the Gotcha Covered franchise, which they started in Winter Garden, Florida. They talk about their experiences of getting into franchising (which Svetlana did first with a tutoring franchise which she later sold) once Larry's Gotcha Covered franchise got started. They share lessons they've learned as they've grown their business, the value...

In this episode, I talk with Terri Reiff, who started her first Stretch Zone franchise in 2017. She has owned as many as 11 franchise locations and recently has sold several locations so that she can focus on her granddaughter. Terri's story is an inspiring example of the power of franchising and growing a successful operation across multiple locations in multiple states. She shares best practices...

In this episode, I talk with Matt Skellan of Kitchen Tune Up and Bath Tune Up in Columbus, Ohio. He acquired an existing Kitchen Tune Up franchise in June of 2022, added a Bath Tune Up franchise and has grown the business significantly from then until now. Matt shares his story about how he decided to get into franchising and why he chose to join Kitchen Tune Up and Bath Tune Up franchise family....

In this episode, I talk with Ryan Laird, who started the association pillar with Property Management Inc. (PMI) with his father Paul Laird in early 2020. Ryan shares their story about how they got started, what they've like most about working with PMI as they've grown, lessons they've learned, and the advantages to starting a business with a franchise.

In this episode, I talk with Mike Nonelle with the Fibrenew franchise in Hollywood, Florida. Mike shares his story about his background in the film and TV industry and why he chose to join Fibrenew of the different business concepts that he considered. He discusses how he got started in March of 2020, what he loves most about the franchise, how the training helped him get started, and the freedom...

In this episode, we talk with with Eduardo Esquivel and Gabriela Cerrillo in Cincinnati, Ohio and the northern Kentucky area who joined the 360° Painting franchise with Premium Service Brands in July of 2020. They talk about how they discovered 360° Painting and why they chose to join them and Premium Service Brands, how their business has grown since they started, lessons they've learned, how the...

In this episode, I talk with Bart Williams, who has been a House Doctors franchisee for 18 years. Bart talks about his decision to get into franchising with House Doctors and what he has loved most since Premium Service Brands purchased House Doctors. He also shares lessons that he has learned in leadership and retention and how he was able to increase his sales, profitability, and scale his busin...

In this episode, I talk with Scott Tobin of Burn Boot Camp, who has built twelve locations (and getting ready to open his thirteenth this year), after being Burn Boot Camp's head trainer. He has seen the growth of Burn Brands since a few franchise locations to 400+ locations now across the country. Scott shares lessons he has learned in leadership, how he decides to expand to another location, and...

In this episode, we talk with Scott Goodger, who started his KitchenWise / ClosetWise franchise in The Villages, Florida in early 2021 and shares his experiences with starting the brand, his growth, and his perspective on the benefits that he has found in joining a franchise with Premium Service Brands.