Becoming Unshakable With Heather R. Younger

In this episode, Heather speaks with Cynthia Grant, Chief Clinical Officer at AllHealth Network, about her surprising and traumatic background, the lens that he sees the world and thus engages with her people and a time when she was not the best leader she could be. Cynthia shares tremendous tips for leaders, but just listening to her is inspirational. Key takeaways: Caring for your team as a lead...

In this episode, Heather speaks with Shawnte Cox Holland on her leadership style, her unique view of why she leads the way she does, a time when she was not the best version of her and what she did to become more enlightened and some insightful pearls of wisdom. Key takeaways: Be the leader who pursues the art of what is possible and ask what is missing Recognize your employees for a job well done...

In this episode, Heather speaks with Sarah Pierre Louis, Sr. Manager Marketing Team Development for Tableau Software (recently acquired by Salesforce) about her leadership style, her fascinating approach to helping her team come up with their "why" and their own solutions. She talks about a couple times when she got in her own way when leading a team and how she made her way out of it. Key takeawa...

In this episode, Heather speaks with Howard Behar, former president of Starbucks and author of The Magic Cup and It's Not About the Coffee . Howard talks about his perspective no servant leadership, shares some Starbucks insights, accountability as a leader, introduces the idea of a board of directors in the context of our different mindsets. He also shares a time when he was not the best version...

In this episode, Heather speaks with Phil Burgess, Chief People Officer of CSpace about his leadership philosophy, the messiness that happens in the workplace, a time when he was not a shining example of leadership with heart and what he did to move out of it and some amazing pearls of wisdom. Key takeaways: It's up to leaders to embrace the mess that is all of us at work Leaders must model the ch...

In this episode, Heather speaks with Rhoda Banks, Head of Talent for Rabo Agrifinance about her unique and caring leadership style, a time when she was not the best version of herself an what she learned from it and some jewels for pearls of wisdom we can all learn from. Key takeaways: The ultimate reason for a leader is to help their people reach their fullest potential. If you care about your pe...

In this episode, Heather speaks directly to listeners about a deeply personal story that reminded her of the importance of loving the people on your team. She outlines the benefits of doing so and she inspires leaders from all walks to care deeply for the people who look to them for leadership. Key takeaways: *Don't be afraid to lead with love *Leaders who care deeply create deeply caring employee...

In this episode, Heather speaks with Ethan Mann, is the Vice President of Sales and Marketing at Sharklet Technologies, Inc., an innovative surface technology company. Heather speaks with Ethan about his leadership style, his unique action-focused leadership focus, the role he thinks emotional intelligence plays in how he leads and a good pearl of wisdom for any leader looking to expand their worl...

In this episode, Heather speaks with Chuck Runyon, Co-Founder and CEO of Self Esteem Brands, which most notably owns Anytime Fitness. Heather speaks with Chuck about his conversion to the Leader with Heart and his refreshing perspective on his role at the Founder and CEO of a highly successful brand. Key Takeaways *A leader's job is to harvest the team's ideas *Founders must give up control to sca...

In this episode, Heather speaks to Sheryl Simmons, CHRO at Maestro Health about her leadership style, some bumps in the road, creating psychologically safe workplaces and what makes her leadership really stand out. Key takeaways: Remember that we all have a hot mic The importance of always do the right thing Set your ego aside and get out of your own head Keep it real and own up when you screw up...

In this episode, Heather speaks with Chris Chancey, Founder of Amplio Recruiting about his leadership journey, the heart behind the company he founded, our opportunities to step into our best selves through reflection and faith and much more! Key takeaways: Listen well Be intentional about knowing the strengths and weaknesses of our people Care about your people's hearts Come at things humbly and...

In this episode, Heather talks directly with listeners about the importance of protecting and controlling their mindset. Recently, Heather delivered her first ever TEDx talk on Transforming Adversity into Opportunity. In it, she shares a personal story of adversity and what she did to overcome it. You might want to check her talk about before listening to this episode at https://youtu.be/-bp4-IHyf...

In this episode, Heather speaks with Garry Ridge, CEO of WD-40 about his leadership journey, a time when he was not the nest leader he could be and what he did to come out of it, how he transformed a company from good to great by focusing on people first and maintaining a learning culture. Garry co-authored a book with Ken Blanchard and moved his organization from $200 million in revenues to $2.2...

In this short episode, Heather speaks directly with listeners about the power and importance of team collaboration as an effective leader. She shares some personal stories to illustrate that leaders are always looking for ways to include more people in their ventures. These leaders praise those without being threatened, inspire others to row in the same direction and nurture people along the way....

In this episode, Heather speaks to Steve Browne, Vice President of Human Resources for LaRosa's, Inc. - a regional Pizzeria restaurant chain in Southwest Ohio with 13 locations and over 1,100 Team Members. Steve shares some insights from his new book HR on Purpose. They also talk a lot about being open to feedback, affirming our employees for their efforts, and making relationships the focus. Key...

  In this episode, Heather speaks with Larry Sutton, President of RNR Tire Express. Larry enlightens listeners with his anything-but-straight leadership journey, highlights the importance of transparency and empowerment. His voice is mesmerizing! So, don't miss this one.   Key takeaways: 1. Don't miss the learning that takes place in the journey   2. Hire people smarter than you   3. Show you care...

In this episode, Heather speaks with Phil Cohen about his leadership style, his compelling and jaw-dropping background and his rags to riches story that leads him to hire people of any background whether ex-con or formally abused. His main focus is to create a family atmosphere that is psychologically safe. Key takeaways: Leaders can lead more from a quiet strength. Leaders need to be aligned with...

In this episode, Heather speaks with Gustavo Tavares of Top Employers Institute Latin America. Gustavo recently facilitated a keynote speech Heather delivered for Harvard Business Review Brasil. He shared more about his leadership style, his refreshing philosophy on empowering his people to chart their own coarse and his mission to burst the leadership isolation bubble. Key takeaways: Leaders show...

In this episode, Heather speaks with Greg Wathen, President and CEO of Economic Development Coalition of Southwest Indiana about a recent post on Linkedin from one of his employees that sparked so much attention that that over 3.5 million people view it and many of those responded with admiration. That link is in the show notes at customerfanatix.com/podcast. Heather speaks with Greg about his uni...

In this episode, Heather speaks with Dr. Jandell Allen Davis, President and CEO of Craig Hospital in Colorado about her refreshing perspective on connection and bringing her whole self to the workplace, Her leadership fumbles and the unlikely, but likely journey she is on in her leadership. Key takeaways:  Our journey whether smooth or bumpy puts us where we are supposed to be Your people want to...

In this episode, Heather speaks with Ian Sohn, President of the Chicago office of of Wunderman, a creative tech company. Heather discovered Ian through an article written about him in the New York Post where they highlight a recent open He wrote to employees about his expectations for employees checking in after work hours. You'll want to listen in on his perspective after you read the article. Ia...

In this episode, Heather Younger, speaks with Giridhar Akkineni, CEO of AkkenCloud about his leadership style. His anything but smooth journey to leadership, his hyper focus on all things customers and the ways that he helps his people find meaning in their work. Key takeaways: Make it your focus to give your people something to be excited about every Monday morning Be open and personally connecte...

In this episode, Heather speaks with Steve McIntosh about his leadership style, a very engaging story of his early leadership challenges and some powerful tips for all leaders.   Key takeaway:   *Always seek feedback from all around *Leaders don't realize that in order to lead you must have followers *People want the leader to take them somewhere they want to go *Provide a setting that allows your...

In this episode, Heather speaks with Carey Jenkins, CEO of Substantial. Carey shares with listeners her unique outlook on her leadership journey, her leadership style, her refreshing outlook on the evolution of leadership and the power of mindset. Be a continuous learner and seek the fresh start in your leadership Be intentional in your leadership Be clear about your organization's purpose A leade...

In this episode, Heather speaks with Megan Bertrand, SVP of Learning and Development for First Bank. Megan shares a great way she connects with her team, her leadership style and a time when she was not the greatest leader she could be and how that impacts her today. This was Heather's first in-person interview and you can feel the energy and connection even more. Key takeaways: Leadership is a jo...