Susan Routledge

Beauty Business Matters

Arts EN ↓ 104 episodes

"Beauty Business Matters" is an essential podcast for ambitious beauty salon and skin clinic professionals. Host Susan Routledge delves into the heart of industry success, interviewing global business experts, outstanding beauty professionals, and leading CEOs from skincare, beauty, and aesthetic equipment companies. Each episode uncovers invaluable insights on thriving in the dynamic and competitive beauty market. From cutting-edge trends to time-tested strategies, listeners gain practical knowledge to elevate their businesses. Whether you're a seasoned owner or an aspiring entrepreneur, this...

Author

Susan Routledge

Episodes

Transforming Utopia: How Strategic Changes and Team Empowerment Revitalized a Beauty Clinic 20.10.2024 36:02

In this episode, Susan sits down with Stefania Rossi, the owner of Utopia Advanced Skin Care and Beauty Clinic in Hornchurch. They reflect on their decade-long journey together, discussing Stefania's transformation of a failing salon into a multi-award-winning business. Stefania shares her insights on recruitment, emphasizing the need for employers to present themselves as desirable workplaces and...

Transforming Beauty Sales: Insights from Global Retail Trainer Arif Isikgun 20.10.2024 38:53

In this episode, Susan welcomes Arif Isikgun, a leading global retail sales trainer with extensive experience in the beauty industry. Arif shares his inspiring journey from aspiring doctor to top sales trainer, emphasizing his passion for beauty and the transformative power of skincare products. Arif provides valuable insights on how therapists can enhance their confidence and communication skills...

From Dreams to Reality: The Inspiring Journey of Ronan Perceval and Phorest Software 20.10.2024 54:14

In the inaugural episode, Susan welcomes Ronan Perceval from Phorest Software, marking a significant reunion after 12 years since their first meeting. Susan and Ronan discuss the challenges salon owners face, the importance of enthusiasm and energy in business, and how innovative solutions like text message reminders transformed the industry. They also touch on the evolution of salon practices, th...

An Introduction: What is Beauty Business Matters? 20.10.2024 3:45

In this Introductory episode Susan a seasoned beauty industry professional with over 36 years of experience, introduces listeners to the podcast's mission of empowering beauty business professionals. With a multi-award-winning beauty clinic owner and business consultant background, Susan shares her passion for helping salon owners thrive. KEY TAKEAWAYS The podcast is designed for beauty business...