Jeff Burkhart

Barfly Podcast

Arts EN ↓ 108 episodes

Take a peek behind the hospitality industry curtain with hosts Jeff Burkhart (Marin IJ’s Barfly; Best Column in California, 2021) and Kevin Blum (editor for the Marin County entertainment portal: the Marin Dish) as they are joined by industry professionals (chefs, bartenders and restaurateurs), and the media professionals who cover them - columnists, editors, influencers. Live, learn, and laugh your way through each episode. (As seen in Marin Magazine, Local Getaways, and the NY Times!).

Author

Jeff Burkhart

Episodes

Barfly Podcast Episode Eight: Is the Customer Always Right? with Sean Saylor 10.08.2018 15:11

Send us Fan Mail Jeff and Kevin, along with chef/owner of Saylor's Restaurant and Bar in Sausalito, discuss the most over used statement in the restaurant business.

Barfly Podcast Episode Seven: Reading and Responding to a Yelp Review 27.07.2018 14:10

Send us Fan Mail Yelp Community Manager Kevin Blum and author/columnist Jeff Burkhart discuss how best to read and respond to Yelp reviews.

Barfly Podcast Episode Six: Writing a Yelp Review 29.06.2018 11:58

Send us Fan Mail The who, what, why, and how of writing Yelp reviews. Yelp Community Manager Kevin Blum gives us the low down on all of it.

Barfly Podcast Episode Five: Buyer Beware 06.06.2018 13:28

Send us Fan Mail Kevin and Jeff discuss Caveat Emptor (buyer beware). What to watch out for in the service business, from the casual upsell (the service side) to the half a glass ripoff (the customer side). Learn how not to get taken from both sides of the equation.

Barfly Podcast Episode Four: Trendy Terminolgy 23.05.2018 11:28

Send us Fan Mail Farm to table, grain to glass, local, sustainable, organic, do any of these term mean anything? Kevin and Jeff discuss the terms that do, and the terms that do not. Education is key, an idea that is often the exact opposite of being trendy. Listen in and agree or disagree.

Barfly Podcast Episode Three: Tipping 09.05.2018 14:40

Send us Fan Mail Kevin and Jeff discuss the ins and outs of tipping in the restaurant business, from both the service side and the customer side

Barfly Podcast Episode Two: Food Allergies 25.04.2018 11:49

Send us Fan Mail Recently Gourmet Magazine conducted a poll of food service workers and surprisingly, people who fake food allergies was the second biggest peeve in the service industry! This week Kevin and Jeff discuss that, plus what to do if you really do have allergies and how to handle the situation if you are on the service side.

Barfly Podcast Episode One: Pet Peeves 10.04.2018 23:16

Send us Fan Mail Author/columnist/bartender Jeff Burkhart and Yelp! Community Manager Kevin Blum discuss pet peeves in the service industry from the customer side and the service side.