Charlotte Ellis Maldari
Authority Builder Podcast | Client-Winning Strategies for Coaches, Consultants, and Creatives Who Want to Lead With Authority.
If you’re ready to stop being the industry’s best-kept secret, The Authority Builder Podcast is for you. Hosted by Charlotte Ellis Maldari, founder of Kaffeen, this show is packed with client-attracting strategies for service-based business owners who want to lead with expertise and grow with ease. Whether you’re refining your message, launching a lead magnet, or finally writing that book—this podcast will help you turn your brilliance into booked-out business, one smart move at a time.
Author
Charlotte Ellis Maldari
Category
Podcast website
Latest episode
Jul 6, 2026
Where to listen?
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Episodes
Greatest Hits: How To Move To Mexico Whilst Growing A Thriving UK Agency, With Tom Hardy Of Manifesto Studios 23.09.2024 38:25
We're thrilled to bring you one another of our most loved episodes! Joined by Tom Hardy, the founder and creative director at Manifesto Studios. Manifesto, at nine years old, is a Brand & Communications Accelerator, a consultancy and design studio specializing in working with challenger brands. Their impressive clients include Samsung, Red Bull, Vashi Jewellery, Savse (where previous gues...
Greatest Hits: Part 2: Navigate Your Agency Growth Pains Faster, With Deborah Dawton, Chief Executive At The Design Business Association 16.09.2024 27:32
Welcome to part 2 of one of my most loved episodes to record to date. Tune in to hear Deborah Dawton and I discuss how design business leaders can bridge the gap between agency - client, and the importance of proving ROI as a powerful tool in business development. We also dive into the evolving landscape of design, unpack what the future holds and who design business leaders can turn to for suppor...
Greatest Hits: Jason Gibb, Co-Founder Of Bread & Jam 09.09.2024 44:20
A top-rated episode from 2021 that I still get messages about from listeners to this day! Jason Gibb, the co-founder of Bread & Jam and I discuss what food and drink brands need at various stages of growth, why many brands fail within the first year, and how agencies can connect with clients through Bread & Jam Workshops, available free of charge. This conversation is a must-listen for cr...
Greatest Hits: Part 1: Navigate Your Agency Growth Pains Faster, With Deborah Dawton, Chief Executive At The Design Business Association 02.09.2024 36:00
I'm excited to re-release one of my personal favorite episodes to record, presented as part 1 of a special two-part series inside the Kaffeen Espresso Greatest Hits. In this episode, Deborah Dawton, Chief Executive at the DBA, joins me to delve into the most common challenges to agency growth and how to navigate the business side of design more effectively. We discuss the ways design business...
Greatest Hits: Ben Vear, Commercial Director At Minor Figures 19.08.2024 42:40
We're excited to republish one of our favourite episodes on the Kaffeen Espresso podcast. In this episode, Ben Vear, Commercial Director at Minor Figures discusses the nuances of ambiguous creative assets, the challenges of rapid global scaling, and the journey to becoming a carbon-neutral brand. Tune in for valuable insights into how rapidly scaling companies prioritize their business goals...
Meet Bob 16.08.2024 3:19
Win Clients Consistently summer sale is here! Head to www.kaffeen.club/wcc for £500 off the usual price between 8th - 16th August 2024
JFDI 14.08.2024 3:20
Win Clients Consistently summer sale is here! Head to www.kaffeen.club/wcc for £500 off the usual price between 8th - 16th August 2024
Am I Going To Learn Anything New? 13.08.2024 2:58
Win Clients Consistently summer sale is here! Head to www.kaffeen.club/wcc for £500 off the usual price between 8th - 16th August 2024
How This Design Studio Got A 1600% ROI 12.08.2024 4:45
Win Clients Consistently summer sale is here! Head to www.kaffeen.club/wcc for £500 off the usual price between 8th - 16th August 2024
Are You Among the 80% of Agencies with Under £5K for New Business? 11.08.2024 5:37
Win Clients Consistently summer sale is here! Head to www.kaffeen.club/wcc for £500 off the usual price between 8th - 16th August 2024
What Your Peers Are Thinking Right Now 09.08.2024 5:09
Win Clients Consistently summer sale is here! Head to www.kaffeen.club/wcc for £500 off the usual price between 8th - 16th August 2024
Living In Fear Of Referrals Drying Up 08.08.2024 3:31
Win Clients Consistently summer sale is here! Head to www.kaffeen.club/wcc for £500 off the usual price between 8th - 16th August 2024
Win Clients Consistently Summer Sale Is Here 🥳 08.08.2024 5:26
Win Clients Consistently summer sale is here! Head to www.kaffeen.club/wcc for £500 off the usual price between 8th - 16th August 2024
Greatest Hits: How To Approach Clients With Anna Corbett Of Organix 05.08.2024 25:53
This top-rated episode resonated with so many listeners, we're thrilled to share it again and reach as many people as possible. Currently overseeing the portfolio at Organix Brands, Anna has an impressive background working with household names such as Twinings, Ovaltine, Billington’s sugar, Allinson flour, Silver Spoon, Barclays, Badger Ales, and Rio soft drinks. I first met Anna when she wa...
Greatest Hits: How To Work With Tech Start Ups, With Natasha Lytton, Head Of Brand At Seedcamp 29.07.2024 42:53
Many of my brand agency coaching clients aspire to collaborate with the next big tech ‘unicorn’ but struggle with breaking into that space. This is why I was particularly excited to chat with Natasha Lytton, the Head of Brand and Marketing at Seedcamp, Europe’s leading seed fund. Seedcamp has provided initial funding to over 360 startups, including four European ‘unicorns’: Hopin, TransferWise, Re...
Interview: How Booking 85% Of Your Yearly Clients In Just 3 Months Feels With Hunter Ruthven 22.07.2024 57:46
In this episode we're joined by a former client of Kaffeen and marketing expert, Hunter Ruthven. Hunter is a former business journalist who created and led a number of B2B media titles designed to support small and medium-sized business leaders tackle the key challenges of the day. He then spent six years at Be the Business, a charity set up to help British businesses overcome productivity ch...
Reducing Pressure on New Business 16.07.2024 7:52
In this brief episode, I want to share some insights from a recent conversation I had about current market conditions and some of the key factors that are contributing to some businesses doing well right now, while others are struggling. I highlight the importance of visibility and having a clear stance on issues and how these traits can reduce perceived risk for clients, especially in challenging...
The LinkedIn Code for Creative Agencies 10.07.2024 25:38
In this episode, we delve into effective strategies for breaking the ice with potential clients on LinkedIn, sharing insights into automating lead generation while maintaining genuine connections. We discuss the importance of understanding the LinkedIn landscape, finding the right people, and using LinkedIn Sales Navigator to streamline outreach. Tune in to gain valuable tips on optimizing profile...
Avoid Niching Yourself Into A Corner 24.06.2024 17:40
In this episode we'll discuss strategies for creative agencies and businesses to identify their unique differentiators without being excessively niche, which can limit growth and adaptability. Drawing on experience and insights from 17+ years in the industry, we'll discuss a more automated, but genuine, lead-generation process that prioritizes creativity over sales hustling. We'll...
What Actually Goes into A Bespoke New Business Strategy 18.06.2024 26:18
In this episode, we dive into what makes a bespoke new business strategy truly effective. Building on previous discussions about the critical marketing currencies of attention and memorability, exploring the often-overlooked aspect of client attraction strategy. In This Episode, You Will Learn: How to determine the best strategies for gaining new clients. The importance of aligning your business c...
The Four Parts Of Winning And Keeping Your Ideal Client’s Attention 03.06.2024 22:39
In this episode, I delve into the importance of maintaining long-term memorability for creative agencies. I emphasize the need for genuine and strategic client engagement beyond just capturing initial attention. With insights into trend-hopping pitfalls, the significance of authenticity, and the power of storytelling, I advise on how to craft a cohesive and consistent brand message with examples f...
How To Stay Memorable As A Creative 27.05.2024 12:31
In this episode, I want to focus on how creative agencies and solopreneurs can build attention and make their services memorable. The most important thing to make your work memorable is to create a valuable resource to engage potential clients. But there's more to it than that.
The Secret Currency of Successful Creatives 21.05.2024 10:07
In this episode, I discuss how creative agencies can gain attention without constantly hustling. I emphasize the importance of defining and targeting ideal clients, creating valuable offers, and building genuine relationships.
The Most Important Assets to Position Your Agency’s Unique Differentiator 13.05.2024 22:50
In this episode, I cover the importance of understanding your agency's unique identity, creating valuable resources for potential clients, and leveraging automation tools for efficient lead generation.
Your Agency’s Most Brilliant Why 06.05.2024 7:55
In this episode, I discuss the critical importance of distinguishing your agency in a crowded market by focusing on your 'why.’ That is, why your agency exists and why clients should choose you. I break down the significance of attention in today's market and the process of defining and communicating your agency's purpose into actionable steps.
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