At Your Convenience

In this episode of “At Your Convenience,” Parker’s Kitchen Founder and Executive Chairman  Greg Parker  speaks with  CSP  Editor Diane Adam about the c-store chain reaching its 50-year milestone in 2026. Parker reflects on how the Savannah, Georgia-based retailer has grown over the years and outlines plans to  expand  the Parker’s footprint.  He also  discusses  the company’s first-ever name, imag...

In this episode of “At Your Convenience,”  CSP ’s Vice President of Content Strategy Abbey Lewis talks with Jake Kiser, retail general manager at PAR Retail, about how artificial intelligence is reshaping loyalty and customer engagement. Kaiser explains why embedding AI into systems—not bolting it on—is critical for delivering real value. He emphasizes the importance of setting measurable goals su...

In this episode of “At Your Convenience,”  CSP  Editor Chuck Ulie talks with Philip Santini, senior director of  food service  and bar strategy at York, Pennsylvania-based  Rutter’s . They discuss the importance of limited-time offers in convenience-store foodservice. On this podcast, Santini talks about the research  Rutter’s  conducts, the importance of feedback from employees, cross-utilizing p...

In a recent episode of the “At Your Convenience” podcast, CSP ’s Abbey Lewis hosted Heather Potter, Reynolds American trade marketing account executive for Casey’s, and Joi Notice-Brooks, senior manager of trade marketing at Reynolds American, for a discussion on trade marketing and its impact on convenience retail. The conversation explores how Reynolds’ trade marketing team bridges the gap betwe...

In this episode of “At Your Convenience,”  CSP  Editor Rachel Gignac talks to Patrick De Haan, head of petroleum analysis at GasBuddy and vice president of media relations, communications and consumer programs for PDI. De Haan unpacks  recent developments  in the U.S.–Venezuela relationship and what a potential return of Venezuelan crude could mean for the U.S.  oil market . He breaks down the imp...

In this episode of “At Your Convenience,”  CSP Editor Chuck Ulie talks with Michelle Weckstein , director of food and beverage brands for Southwest Georgia Oil Co. , Bainbridge, Georgia, which operates the SunStop convenience-store chain . They discuss how GLP-1 drugs used for weight loss are affecting the demand for items with protein at convenience stores. On this podcast, Weckstein also talks a...

In this episode of “At Your Convenience,”  CSP  Editor Rachel Gignac talks to Aisha Khan, head of growth at Shahani Inc., Branford, Connecticut. The two spoke at  CSP ’s Forecourt Forum, which took place Dec. 1-3 in Scottsdale, Arizona. Khan is part of the second generation behind Shahani, a  family-owned forecourt company . Its core business, Shahani, focuses on branded fuel and forecourt operati...

In this episode of “At Your Convenience,” InConvenience Inc. Facilities and Fuel Director Nicole Majkowicz speaks with CSP Editor Rachel Gignac at CSP 's inaugural Forecourt Forum, which took place in Scottsdale, Arizona, Dec. 1-3.  Majkowicz talks about Chicago-based InConvenience Inc. , a women-led convenience-store company focused on transforming small-town retail. They discuss the company&...

In a recent episode of  CSP's  “At Your Convenience” podcast, host Abbey Lewis, vice president of content strategy at  CSP , and Jake Kiser, retail general manager at PAR Retail, discuss the growing importance of unified tech stacks in retail. The conversation delved into the risks of fragmented systems, the strategic advantages of consolidation and actionable steps for how retailers can embra...

In this episode of “At Your Convenience,”  CSP  Editor Diane Adam talks with  Barbara Stoyko , senior vice president of Shell Mobility and Convenience Americas, about the biggest threats and challenges to the c-store industry as a whole heading into 2026. On this podcast, Stoyko also discusses the role of fuel, particularly as alternative energy options and electric vehicle (EV) infrastructure con...

In this episode of “At Your Convenience,”  CSP  Editor Rachel Gignac speaks with Scott Hartman, president and CEO of Rutter's, and  CSP 's 2025  Retail Leader of the Year .  Rutter’s is  No. 79   on  CSP’s  2025 Top 202  ranking of U.S. convenience-store chains by store count. The two spoke at  CSP 's Outlook Leadership conference in August about his RLOY recognition and the philosophi...

In this episode of “At Your Convenience,”  CSP  Editor Chuck Ulie talks with Matt Pavich, senior director of strategy and innovation at Alpharetta, Georgia-based Revionics, about how artificial intelligence (AI) assists convenience-store retailers in pricing new products. On this podcast , Pavich discusses why pricing a brand-new item—with zero historical sales data—is a persistent struggle for th...

In this episode of “At Your Convenience,”  CSP  Executive Editor Hannah Hammond talks to Scott Smith, vice president of IT at convenience-store chain  Parker’s Kitchen .   Parker's Kitchen is  No. 73  on  CSP’s  2025 Top 202  ranking of U.S. c-store chains by store count. Speaking from  CSP’s  C-StoreTEC forum, which was held Oct. 27-29 in Plano, Texas, Smith shared how the Savannah, Georgia-b...

In this episode  of “At Your Convenience,”  CSP  Executive Editor Hannah Hammond talks to Aisha Jefferson, QuikTrip’s corporate communications manager.  Jefferson shares  how she’s risen through the ranks  at the Tulsa, Oklahoma-based convenience-store chain through nine promotions. She also shares the challenges she’s faced in her career, along with what’s helped her along the way.  QuikTrip is ...

In this episode of “At Your Convenience,”  CSP  Editor Rachel Gignac talks to Abigail Cerra, director of marketing at Chestnut Market, New Paltz, New York. They talk during  CSP’s  C-Store Women event, which was held Nov. 3-5 in San Antonio. Cerra talks about the importance of understanding the financials behind business decisions. She and Gignac discuss how leaders in the convenience-store indust...

In this episode of “At Your Convenience,”  CSP  Executive Editor Hannah Hammond talks to RaceTrac’s Vice President of Marketing Jamie Miller and Executive Director of Digital and Store Technology Tyler Grubbs.  Speaking from  CSP’s  C-StoreTEC forum, which was held Oct. 27-29 in Plano, Texas, Miller and Grubbs shared how the marketing and technology  departments collaborate . They also spoke to Ra...

In this episode of “At Your Convenience,”  CSP  Executive Editor Hannah Hammond talks to Michelle Patterson, vice president of marketing and communications at McLane Company Inc., and Jason Read, director of store operations at Wawa, about how to build your personal brand.  The three sat down at  CSP’s  third-annual  C-Store Women’s event  in San Antonio, Texas, to discuss how leaders in the conve...

In this episode of “At Your Convenience,”  CSP  Editor Rachel Gignac talks to Jesse Wolcott, assistant director of information technology at  Royal Farms .  They speak at  C-StoreTEC , where Wolcott was part of a session on artificial intelligence (AI) strategy in convenience stores.  Wolcott shares how Baltimore-based Royal Farms is leveraging AI, challenges with implementation and goals.

In this episode of “At Your Convenience,”  CSP  Editor Rachel Gignac talks to Terry Valdivieso, chief financial officer at  Atlantis Management Group .  Valdivieso discusses the role of technology in the company's expansion and operational efficiency. Among additional topics, she shares insights on the implementation of suggested ordering systems and the future integration of artificial intell...

In this episode of “At Your Convenience,” CSP Editors Hannah Hammond, Heather Lalley, Chuck Ulie, Diane Adam and Rachel Gignac discuss their biggest takeaways from the 2025 NACS Show. The NACS Show took place Tuesday through Friday at McCormick Place in Chicago.

In a recent “At Your Convenience” podcast,  CSP  sat down with industry experts Bill Flack, senior vice president, head of foodservice strategic business, and Ed Shabaz, vice president of sales, director-foodservice and CPG, both from Ajinomoto Foods North America. According to Flack and Shabaz, this trend is being driven primarily by younger demographics including millennials and Gen Z consumers....

In this episode of “At Your Convenience,”  CSP  Executive Editor Hannah Hammond talks to  Julia Lazzara , president of  Leading NOW , during  CSP’s  Outlook Leadership event in August.  The two talk about  CSP’s  upcoming  C-Store Women’s event , which takes place Nov. 3-5 in San Antonio, Texas. 

In this episode of “At Your Convenience,”  CSP  Editor Diane Adam talks with  David Spross , executive director of the National Association of Tobacco Outlets, Washington, D.C. The two talk at  CSP’s   Tobacco Plus Forum , held in September in Schaumburg, Illinois. On this podcast, Spross discusses the Food and Drug Administration’s plan to  fast-track nicotine pouch authorizations , state excise ...

On this special edition of the  CSP  podcast At Your Convenience, Melissa Vonder Haar introduces listeners to supplier members of the  CSP  C-Store Cannabis Board.  Vonder Haar is managing director of TradeWorks for iSee Store Innovations and chair of  CSP ’s C-Store Cannabis Board.  Board members were required to apply for their seats and were selected for their diversity in the segment, how long...

In a recent episode of “At Your Convenience” podcast,  CSP ’s Abbey Lewis spoke with Kara Calderon, head of underage access prevention at Reynolds, and Stephanie Sikorski, CEO of TrueAge, about the collaborative efforts to prevent underage access to tobacco and nicotine products. The conversation highlighted how industry partnerships between manufacturers, retailers and technology providers have c...