Association of Assistance Professionals

Assistance Stories

Business EN ↓ 63 episodes

Assistance Stories is a podcast on a mission to raise the profile of the assistance industry, The industry is often described as insurance's "Hidden Treasure".We want to change that, and shine a light on the people who make it work. At Lexxika, we've been providing services to the assistance industry for years and we constantly meet great people doing amazing things, to help people all over the world, saving lives, and solving problems for people, in their times of need. Assistance Stories is here to celebrate and thank all of you, and bring your work to the world.

Author

Association of Assistance Professionals

Episodes

S2: Episode 3: Claudia Schmeidhuber - EURAMI 31.05.2022 38:43

A fascinating chat with Claudia Schmeidhuber, the Managing Director of EURAMI. We talk all about EURAMI, air accreditation, marketing, and even Claudia's hobby of Western horse riding! Claudia's great fun to listen to and this is not one to miss.

Episode 2 - Mohamed Farag 17.05.2022 39:39

We're joined by Mohamed Farag, Director of Strategic Development at FocusPoint International. We talk all about sales roles in the assistance industry, hear all about Mo's story - and have a lovely chat about golf too!

Inês Cruz - Deputy Nurse Manager - International SOS 26.04.2022 46:55

Inês joins us to chat about the life of nurses and medical staff in the assistance environment. Recorded 21/04/2022

Episode 10 - Delta Assist 12.04.2022 21:23

Episode 10 - we talk to Eman and Ahmed of Delta Assist. We hear about Egypt's tourism industry, the exciting world of local assistance provision, and the story of Delta Assist's growth. Recorded 28/03/2022.

Episode 9: Chloe Waters - FJN Solutions 29.03.2022 36:19

Today we're joined by Chloe Waters, an assistance industry recruitment specialist, from FJN Solutions. We chat about all the challenges and opportunities connected to recruiting in the industry, and Chloe shares great advice for people looking to get into assistance. Recorded 24/03 (and please forgive us if my voice sounds off - I had covid)

Episode 8 - Simon Cook 15.03.2022 34:49

Simon is the global head of anti fraud services for Charles Taylor. Simon tells us about fraud, and about the fascinating world of counter fraud operations. Published 15/03/2022.

Episode 7 - Christian Deloughery 01.03.2022 28:12

Christian Deloughery from Penfield Care

Episode 6 - James Miller - Travel Insurance Insider 10.02.2022 18:07

James talks to us about Travel Insurance Insider, as well as his experience with the media and events management for the insurance industry. Recorded 26/01/2022.

Episode 5 - Samuel Tester - Homeland International 27.01.2022 21:39

A fascinating chat with a brilliant guest. Samuel Tester talks to us about his role at international funeral directors Homeland International.  Recorded  24/01/2022

Episode 4 - Holger Camacho and Ignacio Marquez - World Medical Management Solutions 10.01.2022 38:30

Episode 4. We´re joined by Holger Camacho and Ignacio Marquez from World Medical Management Solutions. World Medical Management Solutions was founded on the idea that prevention is the best form of true cost containment. Holger and Ignacio share a world of cost containment industry wealth with us as well as a few impromptu solos. Recorded 22nd December 2021.

Episode 3 - Jake Kotzer - Sherpa 14.12.2021 23:44

Episode 3. We're joined by Jake Kotzer who talks to us about his company Sherpa. Sherpa provide travel eVisas and Covid related information to the whole travel industry. Recorded 9th December 2021.

Episode 2: Abasse Asgaraly - Sitata 01.12.2021 28:05

Talking Travel Risks, COVID and all things global health related. Recorded 30 November 2021.

Episode 1: Tom Bool - Lexxika 01.12.2021 11:15

Chatting with Tom about Lexxika, and language challenges in the assistance industry. Recorded 18th November 2021,