Assist With Impact

In this weeks "Being" episode Liz reflects on a comment that was made by a participant in a workshop she ran last week. The workshop was about equipping you with the words that describe the value you bring to your role as an Office Professional...in other words, your brand attributes. An audience member admitted that she found this challenging because it felt like self-promotion. In this episode L...

In this episode Liz shares the four step approach outlined by Kathi Elster and Katherine Crowley in their brilliant book "Working With You Is Killing Me" to disconnect yourself from the emotions of difficult situations and confrontations. This technique highlights why Emotional Intelligence as a blanket term actually consists of four parts and self awareness and self management are two that are bo...

In last week's episode I mentioned Amy Morin and her books on mental strength. This week I'm riffing on an Instagram post where she mentioned five tips for believing that you're good enough and how I've applied these in my own life.  If you want to be the first to know when I'm opening the doors to my first online course to be delivered via Zoom then head on over to this link: http://bit.ly/indisp...

I've created a new reading list on the 'resources' page of my website of books that I have read and found incredibly useful.  Go to www.beingindispensable.com/resources  to find the list. I'd love to know what your favourite books for self development are...drop me an email or say hi on Instagram, Facebook, LinkedIn or Twitter!

Receive a 10% discount on the ticket price by entering the code vspeaker10  at checkout Follow this link to reach the website: http://bit.ly/virtualliz    

Listen to this episode to get the lowdown on what a SWOT analysis is and how it can be one more tool in your self development kitbag.  Stephen Covey was a huge proponent of self reflection and the simple two by two matrix of a SWOT analysis makes it perfect for getting a handle on your personal Strengths and Weaknesses and the Opportunities and Threats as they currently stand.  In my soon to be re...

A special episode dedicated to Kelly Exeter. If you would like to read Anthony Exeter's six rules of life go to this link: https://www.mamamia.com.au/anthony-exeter-rules-for-life/ Kelly has subsequently expanded on the original six and written this blog post also: https://kellyexeter.com.au/12-rules-for-life Kiss your loved ones and tell them you love them.

The day to day reality for Executive Assistants is that they are required to get stuff done with no formal authority to give them clout with the people that they need to engage in order to get that stuff done. Influencing without authority is what this is called. In this episode Liz outlines the six principles of influence that Dr. Robert Cialdini outlined in his ground breaking book Influence: Th...

A short and sweet episode this week recounting my experience at a coffee meeting yesterday to give you some insight into what it's like trying to look professional whilst doing a fair imitation of the melting Wicked Witch of the West "I'm melting"!

This weeks Being Indispensable episode is a tutorial on how to create a shadow organizational diagram as outlined by Jo Miller, an executive  coach and trainer based in the USA.  Executive Assistants who invest the time to improve their awareness and appreciation of the apparent and hidden power dynamics that operate within their organisation will be able to show up more effectively because of thi...

Look I made a rhyme...'getting up to speed in 2019'. Today's episode is a long time coming. I've been on a hiatus from the podcast due to family 'stuff'. I'm excited to be back though and hope at least some listeners have hung around long enough to see this episode drop into their podcatcher! Yes, it might be February but in our house January was all about being present and available over the scho...

In this episode Liz takes you through a play by play from one of her recent coaching engagements. In this situation the Executive Assistant was literally days away from resigning from her role. The communication with her manager was in such a bad state and her morale was so low that she felt quite hopeless. As a result of implementing the advice Liz gave her in their coaching sessions she was able...

A check in episode sharing how 2018 is tracking for Liz on the family front. Hope your 2018 is going swimmingly! I'd love to meet you...please connect with me Instagram , Linked In or Facebook

Melba Duncan says the value of an EA or Administrative Assistant is managing things your boss doesn't even know you're doing. But if they don't know you're doing these things then how can you be valued for them and how can you be paid and promoted for doing them. My advice is to get clear on what those things are, those things that make up the part of your iceberg that is below the surface and use...

A 'road rambling' episode ruminating on how much it means to have the support of listeners like Susan J and how I thank the universe that starting my podcast has meant meeting people like her. I share the lesson from overcoming inferiority and reaching out to Lucy Brazier has brought such unexpected generosity and how excited I am to be attending this weekends Executive Secretary Live in Sydney. F...

Being Indispensable is celebrating its two year anniversary and to help plan ahead I've created a listener survey. If you could spare a few minutes I'd love to have you complete it. http://bit.ly/twoyearsurvey Executive Secretary LIVE is coming to Sydney for the first time in July and I've negotiated a 10% discount off the conference price for listeners of Being Indispensable. Get all the details...

Today's episode is sharing two tips from a recent keynote presentation I did in Sydney for Office Professionals Day.  Firstly, how thinking like a Sales Person can help you shift your minset... - It's not their responsibility to buy, i t's your responsibility to sell - You may not want to sell but you that's what you're doing - You need to to sell your ideas, your requests, your issues, yourself!...

Super excited to announce that I have a book coming out later this year. Yes, I will be able to officially call myself an author!!! With a working title 'Getting Home From Breast Cancerville (is the hardest bit)' my book is about the complexity and uncertainty of recovering from treatment and accepting that life will never be as it was before Breast Cancer. In writing my own story I have tried to...

This week's episode is my five starter tips for approaching the topic of Managing Up. Managing Up can also be described as managing by influence. It's a topic that goes right to the heart of what it means to be effective as an Exec Assistant and it's one of the biggest challenges that assistants grapple with when they're building a relationship with their manager. It begins with coming at your man...

Continuing on the theme of 'being' in this episode Liz shares how in pursuit of her 2018 word 'Strengthen' she has engaged a personal trainer and has noticed her internal flight reflex kicking in!  Instead of coming down hard on herself, Liz shares how being kind to yourself is the order of the day. Progress over perfection people, that's what we want to focus on!

In this episode Liz outlines techniques that she teaches in her workshops that focus on taking a step by step approach to preparing for and engaging in difficult conversations. A bonus download is available here. Connect with Liz on Instagram , Linked In or Facebook

The first episode about the 'being' part of Being Indispensable for 2018. Recorded on one of my walks it's all about how I've turned a corner in the injury department and am on the road to more strength and stamina after a challenging year on the health front in 2017.

 According to the World Economic Forum there are 10 skills that will be vital for us to possess from 2020 and beyond. Funnily enough these are 10 skills that happen to be fundamental to your success as an Executive Assistant today and if you master them will help you stay at the front of the pack going forward. I first read about these skills in a great article by Vivien Luu.  You can find the art...

As some wise person once said, a change is as good as a holiday. Well I've had a holiday and am finally getting back to work so it's now time for some changes.  I'm starting a new format for the show commencing with my next episode #53. I'm a strong believer that you can't 'show up' at work or in life if you're not taking care of your well BEING . I'm also a huge exponent of the thinking that we a...

A belated wrap-up of 2017 focusing on my words for the year - Move, Consider & Consistency and how I score myself against delivering on their promise. I'm also including a bonus for this episode which is my 2017 reading list. Business books I consumed plus a list of those I 'dipped' into but didn't get quite through.  Click here to download the booklist and get reading. I love your feedback so ple...