Ask a House Cleaner

Cancellations - #6 Top Tips to Handle House Cleaning Cancellations. Last minute cancellations can mess up your finances and your schedule. Instead of ranting on the lack of human etiquette and wishing you'd confirmed appointments. The House Cleaning Guru, Angela Brown shows the best ways to handle your client's change of plans. This show was sponsored by Savvy Cleaner - House Cleaner Training and...

Micromanaging and bossing around the house cleaner are narcissistic tendencies. The house Cleaning Guru, Angela Brown shares insider secrets to end the chaos. Learn how to deliver excellent customer service without caving into negative manipulations. Don't be the victim. Take control of your business and learn to manage your cleaning projects with finesse. This show was sponsored by Savvy Cleaner...

Referrals. Want more? The name of the game is referral marketing if you want to get more house cleaning customers. Grow your cleaning company with these easy to apply tips from The House Cleaning Guru, Angela Brown. Marketing your cleaning business doesn't have to cost a bunch of money when you use these social media marketing tactics. This show was sponsored by Savvy Cleaner - House Cleaner Train...

Questions to ask when hiring a maid or house cleaner depend on your specific needs. Here are 4 top things you want to cover in your interview to keep everyone on the same page and eliminate surprises. This show was sponsored by Savvy Cleaner - House Cleaner Training and Certification. Complete show notes for this episode found at  http://askahousecleaner.com/questions-hiring-maid/ House Cleaning T...

Ask a House Cleaner what to do when A teenager comes in and opens the fridge, pulls a bunch of stuff out, strings it all over the kitchen and you've already cleaned. Re-clean or move on? The House Cleaning Guru, Angela Brown, touches on best practices to help you keep your sanity when you're the maid or housekeeper and you're out of time.   Complete show notes for this episode found at http://aska...

House Cleaners break stuff. It's never intentional, but how you handle breakage and damage at a client's home is paramount to the success of your business. Some clients feel weird about asking their cleaning person to pay for damages - but you know they're tweeting "My cleaning lady broke my things". The House Cleaning Guru, Angela Brown weighs in on what to do when you break stuff while cleaning...

"The house cleaning lady talks too much when cleaning my home." Clients #AskaHouseCleaner if there are rules about chatting in the cleaning training manual. "I paid the maid service to come clean the house, not yabber." The House Cleaning Guru, Angela Brown shares proven tips for homeowners, and housekeepers. This show was sponsored by Savvy Cleaner - House Cleaner Training and Certification. Comp...

Key, alarm code, personal entry. What does it mean when my cleaning client won't give me access? If they trust me enough to have me clean, what's the big deal? The House Cleaning Guru, Angela Brown chimes in with tips from the top. This show was sponsored by Savvy Cleaner - House Cleaner Training and Certification. Key Lock Box Recommended: http://amzn.to/2nO7KVG   Key Labels Recommended: http://a...

Did you know the type of car you use for your house cleaning business can determine whether or not you get the job? Ask a House Cleaner what to do if you have a crappy automobile. The House Cleaning Guru, Angela Brown gives you some proven facts about your ride and your company image. This show was sponsored by Savvy Cleaner - House Cleaner Training and Certification. Complete show notes for this...

Ask a House Cleaner what to say when a prospect says "You charge too much for house cleaning" or "I don't make that much money per hour". Angela Brown, The House Cleaning Guru shares tips to overcome price issues when bidding cleaning and organization jobs. This show was sponsored by Savvy Cleaner - House Cleaner Training and Certification. Complete show notes for this episode found at http://aska...

Ask a House Cleaner if you need a uniform for house cleaning? Angela Brown, The House Cleaning Guru discusses the pros and cons of wearing a uniform to clean houses in. Do you need embroidered logos on your shirts? Do your uniforms have to be expensive? What happens when you don't wear a uniform? This show was sponsored by Savvy Cleaner - House Cleaner Training and Certification. Complete show not...

Ask a House Cleaner Should maids or house cleaners help clients move? Do you charge the same money or more for a move? Do you bring anything else besides cleaning supplies? The House Cleaning Guru, Angela Brown shares best tips for the most productive move for your clients. This show was sponsored by Savvy Cleaner - House Cleaner Training and Certification. Complete show notes for this episode fou...

Ask a house cleaner what a mulligan is and how to you get referrals from them? Angela Brown, The House Cleaning Guru explains all about the Mulligan and where to get ideas for Mulligans to grow your house cleaning business. This show was sponsored by Savvy Cleaner - House Cleaner Training and Certification. Complete show notes for this episode found at  http://askahousecleaner.com/ mulligan-house-...

Ask a House Cleaner Should I use the term "I" or "We" when talking about my business? Right now, it's just me, but will people think I'm weird or that my company is too small if I don't use the term we? You can find complete show notes for this episode at http://askahousecleaner.com/i-or-we-promoting-biz This show was sponsored by Savvy Cleaner - House Cleaner Training and Certification. House Cle...

Ask a House Cleaner about chores. Who is supposed to do what? Is the client or the housekeeper supposed to wash dishes and do laundry? Are they paying you for a deep clean, or a surface clean? What are the expectations for house cleaners and maids? You can find complete show notes at: http://askahousecleaner.com/ laundry-house-cleaners / This show was sponsored by Savvy Cleaner - House Cleaner Tra...

Ask a house cleaner Are Flyers Effective for Getting Cleaning Jobs? Angela Brown, the house cleaning guru, shares best practices for flyers and current updates on what works and what doesn't. This show was sponsored by Savvy Cleaner - House Cleaner Training and Certification. Complete show notes for this episode found at http://askahousecleaner.com/ 10-flyers-house-cleaning / Free Flyer template m...

Ask a House Cleaner why you got declined from the Professional House Cleaners Facebook Group. There is a series of criteria you must meet in order to provide a better user experience for all members. These tips apply to any business groups you join on Facebook. https://www.facebook.com/groups/ProfessionalHouseCleaners/   This show was sponsored by Savvy Cleaner - House Cleaner Training and Certifi...

Need help choosing a company name for your house cleaning business? Before you get creative, Angela Brown, The House Cleaning Guru has a few tips to keep in mind that will save you a bunch of money on marketing and rebranding down the road. Do it right from the start and work smart not hard. Domain Registrar: https://www.godaddy.com/   You can find complete show notes for this episode at http://as...

Should you call out sick? Nobody wants a sick house cleaner reverse speed cleaning through their house. And you don't have to be a clean guru to know when a maid should call out sick. If the housekeeper is sick he/she will transfer germs and then everybody gets ill. Angela Brown in her maid service training gives tips to call out sick when you're contagious. Sick housekeeper = sick household. Ask...

Do I need a business card for my cleaning company? House cleaners and maids want to know. When do you give them out, who do you give them to? Are they even necessary? The house cleaning guru Angela Brown says yes it's fine but there is a better way to lock down prospects and turn them into house cleaning clients. Worksheets: https://savvycleaner.com/worksheets   This show was sponsored by Savvy Cl...

Late fee for slow pays? Angela Brown - the house cleaning guru, shares what to do when cleaning clients are slow to pay their house cleaners, housekeepers, and maids. How to set your business boundaries early, and how to collect your money up front. This show was sponsored by Savvy Cleaner - House Cleaner Training and Certification. Complete show notes for this episode found at  http://askahousecl...

Ask a House Cleaner Should House Cleaners Take a Lunch Break While Cleaning? What are the rules and who is supposed to buy the house cleaner lunch? The House Cleaning Guru, Angela Brown, shares best practices for keeping your energy up during a marathon clean. This show was sponsored by Savvy Cleaner - House Cleaner Training and Certification. Complete show notes for this episode found at http://a...

Ask a House Cleaner why my cleaning employee stole my clients. Angela Brown - The House Cleaning Guru, explains why it happens to house cleaners, housekeepers and maids. What are your legal rights? And what you can do to prevent it from happening.  This show was sponsored by Savvy Cleaner - House Cleaner Training and Certification. Complete show notes for this episode found at http://askahouseclea...

Fired from house cleaning? You're not alone. At some point in your cleaning career, a customer will fire you. Angela Brown, The House Cleaning Guru shares some easy tips to find out what the customers want. Here's what your cleaning customers won't tell you. Don't get fired, get referrals. Complete show notes for this episode found at http://askahousecleaner.com/fired-from-house-cleaning/ This sho...

Having a Bad Day? House cleaners and housekeepers want to know how to cope when having PMS. How do you manage your employees when two co-workers decide to both choose to have the same bad day? Angela Brown, The House Cleaning Guru will show you some tips and strategies to isolate the problems until they pass and keep your cleaning business and relationships intact.  This episode was sponsored by S...