Angela Brown
Ask a House Cleaner
Are you tired of scrubbing away tough stains on your kitchen counter? Or maybe you're struggling to find clients for your cleaning business. Welcome to Ask a House Cleaner, the daily podcast where you get to ask your toughest house cleaning questions and get expert advice from Angela Brown, CEO of Savvy Cleaner, the world-famous training and certification program for house cleaners and maids. With over three decades of experience in the industry, Angela is the go-to source for practical advice on all aspects of cleaning. Whether you're a seasoned pro or just starting out, Ask a House Cleaner h...
Be sure to visit the podcast's website and support the creator: AskaHouseCleaner.com
Author
Angela Brown
Category
Podcast website
Latest episode
Apr 25, 2024
Where to listen?
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Episodes
Brand Your Cleaning Business With Your Uniform 06.06.2017 9:15
Brand your cleaning business with a uniform that speaks to your clientele. Today on Ask a House Cleaner we look at tank tops as cleaning uniforms. Along with scrubs, tee shirts, polo and collared shirts, to promote your cleaning brand. Do you go with casual, comfortable uniform tops? Or do you go for professional uniforms? It's your brand, it's your business. But here's a proven business strategy...
Social Media Presence Why Do I Need One - I'm Just a Maid? 05.06.2017 8:47
Social media presence is important for everyone who wants to grow your business. But is it necessary for maids and house cleaners to have a social media presence? Today on Ask a House Cleaner we look at your online marketing, and business strategy. See why a social media presence might be a crucial step for your digital branding. This show was sponsored by Savvy Cleaner - House Cleaner Training an...
Cleaning Triggers if You Hate To Clean 04.06.2017 7:07
Cleaning triggers are an easy way to create a routine for your housework. If you hate to clean then cleaning triggers are for you. They spark action for regular chores you need to do like laundry, dusting, and running errands. Today on Ask a House Cleaner we look at non-emotional cleaning triggers. Learn how to connect something you love with a job that's not among your favorite tasks. This show w...
House Guests - Top Cleaning Tips for Guest Rooms 03.06.2017 9:53
House guests light a cleaning and organizing fire in us. We've got to get the guest room ready. Today on Ask a House Cleaner we look at top cleaning tips when house guests are coming. Home organization can make your family feel at home. Hosting ideas and instructional how to. House guests are going to love coming to your home. This show was sponsored by Savvy Cleaner - House Cleaner Training and C...
Feel-Felt-Found Cleaning Employee Motivation 02.06.2017 7:46
Feel-Felt-Found is a leadership strategy to inspire and motivate cleaning employees. Management offers the chance to observe, listen, understand, relate to and track your employees. The Feel-Felt-Found method provides guidance to housekeepers in need of an attitude boost. When you take notice of your housecleaners and hold them accountable they become loyal, reliable workers. Today on Ask a House...
I Should Have Said No 01.06.2017 8:02
I should have said no to the weirdest cleaning requests. As a house cleaner or maid, we aim for customer service and customer satisfaction. But the day will come when you'll have a cleaning mistake that will leave you saying "I should have said no." Today on Ask a House Cleaner tips include a house cleaning waiver and knowing when to walk away. Housework Twilight Zone style will leave you with reg...
No Money - How to Start a Cleaning Business When You're Broke 31.05.2017 9:47
No money? Lots of house cleaners start a cleaning business with no money. They have student loans, are in debt and need a job. Today on Ask a House Cleaner we look at business growth and development that starts with no money plus action. Relying on business strategy, business marketing and paying your dues you can build an empire. 63 Questions: https://savvycleaner.com/63-questions How to Start Yo...
Employee Birthday - How Should We Celebrate? 30.05.2017 7:41
Employee birthday? Yikes! How should we celebrate? Your maids birthday only comes once a year. And while it may be a time of personal reflection for them it is a time to celebrate that employee birthday. Should you give a money gift? Cash? Gift card or a paid day off? What is the appropriate gesture for your housekeepers birthday? Today on Ask a House cleaner we look at your cleaning employee birt...
Time. My Hours Are My Own. Right? 29.05.2017 8:53
Time - My hours are my own. Right? I'm the boss. I can make my own work schedule as a cleaning service provider. Today on Ask a House Cleaner we look at time management, cleaning schedules, and time as a limited resource. Having a work schedule or regular business hours may be constricting. But if you get fired for not being a reliable housekeeper then you'll have all the time in the world. Here's...
Hoarding with Hoarders and House Cleaners 28.05.2017 8:55
Hoarders are creative and artistic people often with obsessive compulsive behavior. As collectors of stuff, hoarders often become disorganized, overwhelmed and depressed. Hoarders are generally people who spend all their time helping others, but neglect to help themselves. Today on Ask a House Cleaner we look at hoarding and some insightful tips when hired to help a hoarder. This show was sponsore...
Customers Trash - Can I Keep It? 27.05.2017 7:24
Customers Trash should be treated with the same respect we treat all customers belongings. But if they've tossed out stuff they no longer want, can we keep the customer's trash? It's junk to them, pure rubbish, used property, possessions they'll never use again. But customers trash takes on a whole new meaning when clients think the housekeeper stole their stuff, or they turn it into a barter deal...
Percentage of Clean vs Messy Houses 26.05.2017 5:40
Percentage of clean vs messy houses is a question that came up from one house cleaner. It's a fair question so she can plan enough time to clean a filthy mess. Not all homes will be spotless and need a quick wipe down. Is there a way to gauge the percentage of tidy homes against the number of cluttered homes in any area? Today on Ask a House Cleaner we look at the percentage question along with qu...
How to Clean Tall Ceiling Fans and Window Ledges 25.05.2017 4:41
Tall ceiling fans and window ledges are a challenge for maids and homeowners alike. But how do you clean tall ceiling fans and window ledges? Today on Ask a House Cleaner we look at a telescoping extension pole that adjusts to a 45-90 degree angle. Never again will you wonder about carting around step ladders. We've rigged the extendable wand in today's episode to work with a regular Swiffer Duste...
Organizing vs. House Cleaning 24.05.2017 7:50
Organizing vs House Cleaning - What is the difference? The House Cleaning Guru, Angela Brown shares some chores of a professional organizer vs. those of a professional house cleaner. It's not a matter of organizing vs house cleaning because both are part of a cleaning routine. Together they cut clutter from your home and keep your place neat and tidy. Organizing is all about an emotional cleansing...
How To Clean A Dorm - Cleaning Systems for College Kids 23.05.2017 5:40
How to Clean a Dorm? Lots of college kids are asking about cleaning systems to keep their dormitory neat, and tidy. Today on Ask a House Cleaner we look at the bedroom and bathroom. These three simple hacks will teach you how to clean a dorm and organize your personal space. Of course, systems cost money for organizational supplies. But these two cheap items are all you need. In a minute you'll kn...
Allergic to Pets - House Cleaners Secrets to Survival 22.05.2017 6:49
Are you allergic to pets? I know how you feel. I was the cleaning lady allergic to dogs and would get a headache. But you still have to clean even if you're allergic to pets. We Ask a House Cleaner about maids and pet allergies, airborne allergens and what to do if your nose itches. Or is it watery eyes and a hypersensitivity to pet dander? House cleaning is no fun when you're allergic to pets. An...
Should I Hire Family For My House Cleaning Business? 21.05.2017 7:57
Hire family yes or no? Quick. Don't think about it. If you think about it, you'll think about the nepotism or perceived bias that comes when you hire family. Often when you hire family it's because you're in a bind and need a quick fix. Or, your family member is in a quandary and needs you to rescue them. Hiring family includes possible fights, anxiety, tension, and disagreements. Not to mention i...
Drug Tests for House Cleaners 20.05.2017 7:10
Drug test and background checks are commonplace these days as more homeowners hire house cleaners and maids. You may not want to take a drug test - but if the client is willing to pay for it, why not? Too many homeowners have had a previous bad experience with a druggie, a junkie, or a thief and they lose confidence in the hiring process. There are other ways to build reassurance with clients thro...
Mad Dogs and Maids - Aggressive Canine Behavior 19.05.2017 8:49
Dogs live in the homes we clean. Some are hostile, some territorial, and some are aggressive dangerous dogs. As a house cleaner or maid, you need to have some dog whisper skills to tame those protective canines. Today on Ask a House cleaner we look at tips and strategies to protect yourself as a housekeeper from mad dogs. This show was sponsored by Savvy Cleaner - House Cleaner Training and Certif...
Cleaning Lady? I'm a Cleaning Specialist 18.05.2017 4:57
Cleaning specialist or Housecleaner? Call me anything, but don't call me the "cleaning lady." LOL Today on Ask a House Cleaner we look at titles. How do you want people to refer to you? Are you hired help? A Cleaning pro? A Cleaning Authority? Housekeeper? Cleaning Connoisseur? A cleaning technician or just a good old-fashioned maid? Does it matter? Actually - it does for marketing purposes so cus...
Cleaning Tests From a Rental Property Manager 17.05.2017 5:42
Tests and traps are set all the time for house cleaners and maids. Clients hide things for the cleaning provider to find to see how thorough they are. Today on Ask a House Cleaner we look at some tests from a rental property manager. It's a mini cleaning masterclass. Learn to ace these tests and have a steady stream of work from clients who want speed cleaning and quality. This show was sponsored...
Reviews - Should I Turn Them Off? #BadReview 16.05.2017 10:05
Reviews are everywhere these days. But what happens when your house cleaning company gets some bad reviews? Do you turn the reviews off so no one can vote good or bad? Do the bad reviews hurt your business more than the good endorsements help? Today on Ask a House Cleaner we look at the art of social commenting and how it affects the evaluation perfect strangers have of your business. What strateg...
Excuses - House Cleaner Calls Out With Too Many Excuses 15.05.2017 7:17
Excuses. House cleaning employee calls out again with another excuse. The reasons are creative enough, but that doesn't justify the lopsided workflow for the rest of your team. Do your cleaning service providers have too many excuses, explanations, and cop-outs? Has your schedule run amuck with lazy maids giving you the song and dance of why they can't show up to work today? The House Cleaning...
Barter - Should House Cleaners Barter, Trade and Swap? 14.05.2017 10:30
Barter, trade, and swap are all terms we've heard but have you ever thought of barter as an option to grow your business? Today on Ask a House Cleaner we look at the art of barter. Swapping and trade are a great way to fill cancellation slots from cleaning clients. The House Cleaning Guru, Angela Brown shows us the difference between direct trades and reciprocal trades. And she'll tell you how to...
Driving Rules for House Cleaners and Maids 13.05.2017 7:24
Driving rules should be a given for house cleaners and maids. And yet here we are discussing driving rules today on Ask a House Cleaner. Cleaning specialists are often in a hurry and that jinxes our judgment for safe driving. Whether you've been driving for twenty years or you are a new driver, these driving etiquette tips will keep you on the good side of the law. Choose to be a better driver. Sh...
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