Ask a House Cleaner

Basic clean - what should I include and what am I expected to do? We Ask a House Cleaner about a basic clean vs. a deep clean. Does a basic clean include dishes, linen service, ceiling fans or are those an upsell? It's a great house cleaning question for a maid service. Angela Brown, The House Cleaning Guru says a savvy cleaner sets guidelines with the client upfront. Today's sponsor is https://Ho...

  Stretch bands help repair damaged shoulder muscles.  Angela Brown, The House Cleaning Guru talks stretch bands for tendinitis, bursitis and joint pain.  House cleaners use sweeping movements to clean which left unmonitored can cause shoulder pain. Stretch bands strengthen arm movement and help prevent rotator cuff surgery.  We Ask a House Cleaner for tips on healthy shoulder movement and house c...

Learn to clean. We're talking house cleaning 101 where you learn to clean beginner style. Everybody has their own cleaning tips, methods, favorite supplies, and solutions. We Ask a House Cleaner if maid service training is a good place to learn to clean. Angela Brown, The House Cleaning Guru says yes. There are a variety of basic cleaning techniques, methods, and systems you will learn. But in the...

Kicked out of a Facebook Group for being a jerk? You're not alone. Over twenty people got kicked out of my Facebook Group today alone for being volatile, mean, anger issues or cursing. It was the last straw. We Ask a House Cleaner if expletives come with a warning. Angela Brown, The House Cleaning Guru says this is your warning. If you've attacked someone in the group that's grounds to be kicked o...

A rude customer and a house cleaner freaks out. We Ask a House Cleaner why we have a rude customer and why they are negative and have a mean resting face. Angela Brown, The House Cleaning Guru says the behavior is subjective. You might have a rude customer who wants to make your life miserable. There may be name calling and other problematic customer issues. Or they may be a difficult customer who...

  A brat child or spoiled brat can wreak chaos on a house cleaners job. If your clients are the parents of a brat child you need to have a talk about the troubled teen.  We Ask a House Cleaner cleaning advice for dealing with a destructive, violent and volatile brat child. If they are yelling expletives and you see a white flash you may be in danger. Remember they are just words.  Angela Brown, Th...

Messy House. You're going home for the holidays and your family has a messy house. Do you offer to help clean? We Ask a House Cleaner the protocol for relatives with a messy house when you are the house guest. Angela Brown, The House Cleaning Guru shares an opinion and a few tips instead of cleaning advice. "Show up as a guest, not a maid or a house cleaner. If you try to one-up them they will fee...

Will robots replace house cleaners? We Ask a House Cleaner today about technology and things like the robot vacuum. Angela Brown, The House Cleaning Guru says robots already automate many of our household chores. Think about the dishwasher, dryer, and washing machines - all robots. Sure, they do the jobs quicker, faster and easier than humans, but you still need a human to finish chores. Automatic...

Cleaning mistakes you might be making while doing household chores. These top 8 cleaning mistakes are common family and homeowner goofs. Today we Ask a House Cleaner professional household tips and tutorials on how to avoid cleaning mistakes.    Angela Brown, The House Cleaning Guru says anyone can be a savvy cleaner with a little cleaning advice. Today's sponsor is https://HouseCleaning360.com HC...

Judgments about house cleaners who chose to be a house cleaner are not helpful. Well-intending relatives make judgments like "you should go to college, get a degree, and get a real job. Be a responsible adult." We Ask a House Cleaner about judgments and opinions cleaning business owners face. Angela Brown, The House Cleaning Guru says running a maid service is just that. It's providing house clean...

  Owning a franchise is a dream for some house cleaners and a reality to others. Some think owning a franchise is great because of name brand recognition, and national advertising.  We Ask a House Cleaner about franchise pros and cons and upfront costs. Angela Brown, The House Cleaning Guru says no business startup is easy. But owning a franchise gives you access to tutorials and existing training...

Start a house cleaning business and be the boss. We Ask a House Cleaner the top 5 reasons to start a house cleaning business.  House cleaners and maids start a house cleaning business because they need money now. They want flexible scheduling. The time is right to be a savvy cleaner.  Angela Brown, The House Cleaning Guru shares business owner tips and tutorials for running a maid service.  Small...

Skipping chores because you have too much housework depends on your priorities and schedule. We Ask a House Cleaner about skipping chores or spending time cleaning exhausted and worn out. Angela Brown, The House Cleaning Guru says skipping chores is a matter of saying yes to this and no to that. A savvy cleaner even a DIY house cleaner needs habits that support not stress your life. Today's show s...

Ratings and reviews for house cleaners are a legitimate way to drive business to your door. Ratings and reviews are the social proof and validation that backs up word of mouth referrals. Today we Ask a House Cleaner how to get use a QR code to get ratings and reviews. Angela Brown, The House Cleaning Guru says a savvy cleaner can get customer feedback to market your cleaning business. Today's spon...

Satisfaction guarantee for house cleaners is one of your best marketing tools. Do you offer a satisfaction guarantee for your maid service or house cleaning business? Today we Ask a House Cleaner is it the responsibility of maids to offer a satisfaction guarantee and if so what does it involve? Angela Brown, The House Cleaning Guru gives tips in this house cleaning training on customer service. To...

A customer survey for house cleaning clients is a great idea. It's a chance to provide customer satisfaction. And you can do a customer survey before you even start the job. Today we Ask a House Cleaner about the best way to get a customer survey and feedback. Angela Brown, The House Cleaning Guru teaches in maid service training how to be a savvy cleaner and create a happy customer. Customer surv...

KEYWORDS FOR THIS EPISODE: Mom Syndrome Mom syndrome (could be dads too) is when mom meets the needs of others first. Mom syndrome is common among house cleaners and maids.  Ask a house cleaner cleaning advice for maids who come home to a messy house. What about Mom? Mom needs a break too.  Angela Brown, The House Cleaning Guru Addresses Mom Syndrome. It's not okay to take care of everyone else fi...

Legal issues for house cleaners and maids - this should be part of your house cleaner education. Legal issues are not a matter of if in a cleaning business, but a matter of when. Ask a House Cleaner about lawsuits and who can sue for harassment? Or emotional damage, and other torts that you don't expect. Angela Brown, The House Cleaning Guru gives tips on having a legal budget for legal issues. An...

Deodorant for house cleaners and maids should be part of your house cleaner training. Nobody should have to tell you two wear deodorant with an antiperspirant. But you Ask a House Cleaner what hygiene tips to tell your employees when they don't wear deodorant, reek of stench, and have bad breath. Angela Brown, The House Cleaner Guru breaks it down. You stink. Cleaning advice includes taking a show...

Home security cameras are part of a house cleaner education. #AskaHouseCleaner about home security cameras and they will say homeowners watch and observe. It's more about protection for their house than watching the maid or the power to violate rights. Angela Brown, the house Cleaning Guru says cameras are everywhere. It's included now in maid service training because how you clean in front of hom...

The client doesn't pay for house cleaning and claims he forgot to pay. If your client doesn't pay for maid service, didn't leave a check, or has no credit card do you work for free or leave? Today we Ask a House Cleaner how to get paid for house cleaning when the client doesn't pay. Angela Brown, The House Cleaning Guru insists on using worksheets as a built-in payment system. Your worksheet is yo...

Problematic customer or psychopath? These mad, nutcase, house cleaning clients will make you wonder.  A problematic customer is among the three types of customers a maid service will work for. The other two are difficult customers and high maintenance customers. But hands down, the problematic customer is the worst. Angela Brown, The House Cleaning Guru breaks it down in this maid service training...

Problematic customers are among the three types of customers in house cleaning. The other two are difficult customers and high maintenance customers. But hands down, problematic customers are the worst. Angela Brown, The House Cleaning Guru breaks it down in this house cleaning training. Here are 5 more signs to recognize if you have problematic customers. We Ask a House Cleaner about the insanity...

Three types of customers in house cleaning. 1: Difficult customers, 2: High maintenance customers and 3: Problematic.  You will always have one of these three types of customers.  Angela Brown, The House Cleaning Guru breaks it down in this house cleaning training. Cleaning clients can make your life miserable if you don't know how to read them. We #AskaHouseCleaner about the three types of custom...

Wasting time? Yes, house cleaning employees waste time and as the business owner, you pay. But what are the signs of your maid service wasting time or wasting company resources?  Angela Brown, The House Cleaning Guru gives cleaning advice and house cleaning training. Maids are wasting money and wasting energy by not doing an inventory of cleaning supplies. And they are wasting time when they have...