Angela Brown
Ask a House Cleaner
Are you tired of scrubbing away tough stains on your kitchen counter? Or maybe you're struggling to find clients for your cleaning business. Welcome to Ask a House Cleaner, the daily podcast where you get to ask your toughest house cleaning questions and get expert advice from Angela Brown, CEO of Savvy Cleaner, the world-famous training and certification program for house cleaners and maids. With over three decades of experience in the industry, Angela is the go-to source for practical advice on all aspects of cleaning. Whether you're a seasoned pro or just starting out, Ask a House Cleaner h...
Be sure to visit the podcast's website and support the creator: AskaHouseCleaner.com
Author
Angela Brown
Category
Podcast website
Latest episode
Apr 25, 2024
Where to listen?
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Episodes
Big Mistakes Made by House Cleaners - Deadly Errors to Avoid 01.06.2020 9:19
Beware these big mistakes made by house cleaners and avoid them! Making these deadly errors in your cleaning business can put your entire company at a risk. But house cleaners can prevent them if they know what they're doing. Today's #AskaHouseCleaner sponsor is Savvy Cleaner Training for professional house cleaners and maids. #SavvyCleaner #AngelaBrown *** RATE THIS SHOW *** https://sotellus.co...
Biggest Mistakes House Cleaners Made - You Won't Believe What Happened 29.05.2020 13:46
Just wait until you hear what the biggest mistakes house cleaners made are! Listen to these awkward stories from professional house cleaners and learn from the mistakes they've made on the job. Avoid these dumb moves that waste time and energy of cleaning business owners everywhere! Today's #AskaHouseCleaner sponsor is Savvy Cleaner Training for professional house cleaners and maids. #SavvyCleaner...
Big Mistakes House Cleaners Made - Oh no! Don't Fall into This House Cleaning Trap! 28.05.2020 9:02
These big mistakes house cleaners made are disastrous! You can avoid these costly mistakes if you know how the story ends. Cleaning business mistakes can happen on every job if you're careless. Today's #AskaHouseCleaner sponsor is Savvy Cleaner Training for professional house cleaners and maids. #SavvyCleaner #AngelaBrown *** RATE THIS SHOW *** https://sotellus.com/r/savvy-cleaner *** RATE THIS PO...
House Cleaning Mistakes - Don't Be THAT House Cleaner! 27.05.2020 9:56
Yikes, I can't believe I made these house cleaning mistakes! You're not going to believe the silly/stupid mistakes house cleaners made and got away with. Are you making dumb moves in your maid service? PLEASE STOP! Today's #AskaHouseCleaner sponsor is Savvy Cleaner Training for professional house cleaners and maids. #SavvyCleaner #Angela Brown *** RATE THIS SHOW *** https://sotellus.com/r/savvy-cl...
Biggest Mistakes Made by House Cleaners 26.05.2020 8:55
What are the biggest mistakes made by house cleaners? Check out these lessons learned by professional house cleaners from all over the globe. Don't waste your time reinventing the wheel or learning by trial and error. These house cleaners and maids have made all the mistakes so you don't have to. Don't let mistakes made by other cleaning business owners steal your time in admin tasks. Let the app...
Deep Cleans for Solo Cleaners - Find Balancing Work-life Balance with Special Needs Kids 25.05.2020 8:00
Deep cleans for solo cleaners – can you balance house cleaning as a parent to a child with special needs? It might be time to build a system to streamline your work. Streamline the way you track and dispatch jobs, invoicing and bill collecting with HousecallPro.com/Angela How do you balance parenting and your business? You want to take on bigger projects like deep cleans and move outs that take a...
The Control Freak Customer is Not That Crazy - Or Are They? 22.05.2020 10:12
The control freak customer is not that crazy - or are they? What do you do when a home is already clean when you arrive for a walkthrough? You're looking for things to clean and the homeowner is acting like a control freak. You are thinking "Oh dear, this is a high maintenance customer who is going to micromanage everything." Asking the right questions is key to finding out what the client wants f...
Robotic Vacuums for Airbnb Cleaning - Should You Use Them? 21.05.2020 5:05
Robotic vacuums for Airbnb cleaning, can they save you time? Are robot vacuums worth it? House cleaners can't afford to make mistakes when cleaning BNB's. Cleaning vacation rentals is all about customer service and that means excellent cleaning. #AngelaBrown says it's okay to use a robotic vacuum cleaner for your rental properties. But make sure you give a maid's inspection to make sure the VRBO o...
Before and After Pictures - Is it Wrong? - Marketing Your Cleaning Company 20.05.2020 5:52
Is it wrong to take before and after Pictures? Taking photos shows the scope of your work and helps customers decide if they want to hire you. It legal though? Savvy Cleaner Training recommends getting a photo release or photo waiver. And promising that no identifying information be in the photos. Permission is key to your future promotions so clients don't request you take down the images. Today'...
Recleans for House Cleaning - What to Do When the Job isn't Finished 19.05.2020 6:40
Do you know how to handle recleans for house cleaning? How do house cleaners prevent callbacks from homeowners? Customer satisfaction is the key to success in your maid service business. And you can empower your employees with profit sharing and extra training for maids. Let's create a system around recleans to prevent house cleaners being called back. Today's #AskaHouseCleaner sponsor is Savvy Cl...
How Much Do You Spend Annually on Cleaning Supplies? 18.05.2020 9:28
How much do you spend annually on cleaning supplies? How much can a cleaning business owner expect to spend in a year on cleaning chemicals? The answer depends on the cleaning products you use and the number of houses you clean. Are you buying concentrates or ready to use products? Let's look the cost of cleaning supplies for an item or two. Only then can we figure out how much to budget for the y...
Cleaning Commercial Toilets - What Toilet Wand Should You Use 15.05.2020 6:16
When cleaning commercial toilets, can you use disposable toilet wands? Let's look at some solutions and the reasons we chose these toilet brushes. Change the way you track and dispatch jobs, invoicing and bill collecting with HousecallPro.com/Angela Cleaning toilets varies depending on the scope of the job and the toilet brush needed to do it right. Today's #AskaHouseCleaner sponsors are Savvy Cle...
Client is Moving, How Do I Raise My Prices? - House Cleaning 14.05.2020 6:58
My client is moving, how do I raise my prices? Is it better to leave your comfort zone and find new cleaning clients? Travel expenses cost time and money that add up fast when commuting between houses. Your cleaning service means you find new cleaning clients when the others move. Choosing a territory is key for residential cleaning. Today's #AskaHouseCleaner sponsor is Savvy Cleaner Training, for...
Cigarette Smell Inside Rental Property 13.05.2020 6:59
Let's get rid of cigarette smell inside a rental property. House cleaners and maids doing turnover cleaning run into cigarette smell on occasion. You can use an ozone generator for cigarette smell removal and for removing odors from homes and rentals. Today's #AskaHouseCleaner is Savvy Cleaner Training, for residential cleaning and maid service. #SavvyCleaner #AngelaBrown *** RATE THIS SHOW *** ht...
Time Slots for Cleaning Accounts - How to Maximize Your Time 12.05.2020 6:48
How do you manage time slots for cleaning accounts to maximize your schedule? Picking a territory will reduce time spent commuting between jobs. You should never book cleaning appointments on the fly. Scheduling your cleaning clients in advance is key to running a successful business. Today's #AskaHouseCleaner Sponsors are Savvy Cleaner Training for house cleaners and cleaning business owners. #An...
Business Owners to Gain Respect - Tips and Advice to Earn Trust 11.05.2020 7:41
What steps are necessary for business owners to gain respect from employees? #AngelaBrown says being consistent and establishing a self-care routine is the key. Streamline the way you track and dispatch jobs, invoicing and bill collecting with https://HousecallPro.com/Angela You are the most important part of your cleaning business. It's important to create a schedule to follow that will enrich yo...
Employees or Contractors - Hiring for Your Cleaning Company 08.05.2020 8:05
When do you hire employees or contractors for your cleaning company? First, consider which jobs you need help with to streamline your cleaning business. Do you need employees for regular maintenance cleaning or someone to handle specialized projects? #AngelaBrown recommends hiring employees to manage the cleaning. And then outsourcing special projects and upsells to independent contractors. Today'...
The Virus That Changed House Cleaning Forever with Zeynep Mehmetoglu 07.05.2020 11:30
Covid-19 is the virus that changed house cleaning forever. Zeynep Mehmetoglu, owner of Maid Bright, shares the changes in her cleaning business. Change the way you track and dispatch jobs, invoicing and bill collecting with HousecallPro.com/Angela It's a difficult time for house cleaners moving into the future. New regulations have revolutionized the cleaning industry. And the way we clean will ne...
How Do You Qualify a House Cleaner - Hiring a Maid 06.05.2020 8:11
How do you qualify a house cleaner? Residential cleaning isn't a magic bullet, and there are no easy answers. But there are lots of ways to find a local house cleaner when you want to hire a cleaning service. But, how do homeowners who want to pay a living wage find a legitimate maid? Today's #AskaHouseCleaner sponsors are HouseCleaning360. And Savvy Cleaner Training for professional house cleaner...
Magic in Minimalizing with Laura Souders 05.05.2020 11:29
Find the magic in minimalizing. Laura Souders, author of the book Organizing Her Life, bought a house from hoarders on a journey to minimalist living. Minimalize the way you track and dispatch jobs, invoicing and bill collecting with HousecallPro.com/Angela Here is one woman's journey through chaos to peace through decluttering, organizing, and rebuilding her life and her home. Today's #AskaHouseC...
How to Keep Employees From Stealing My Clients 04.05.2020 6:32
How do I keep employees from stealing my clients? Today on #AskaHouseCleaner, we talk about building relationships with employees to inspire loyalty. You can't stop house cleaners from stealing clients. So focus on building positive work relationships that last in your cleaning business. #AngelaBrown recommends creating a company culture so employees will want to work for you. Today's Ask a House...
Should I Disinfect as a Professional House Cleaner? 01.05.2020 9:40
Should I disinfect as a professional house cleaner? What natural cleaning agents should you be using? Automate the way you track and dispatch jobs, invoicing and bill collecting with HousecallPro.com/Angela Are there recommended disinfectants for house cleaning? When should you disinfect a client's house? Is disinfecting overkill or is sanitizing enough when cleaning professionally. Today's sponso...
How Not to Puke When Changing Grandma's Bedpan 30.04.2020 6:28
How not to puke when changing grandma's bedpan is today's #AskaHouseCleaner question. Caring for the elderly can be tough as seniors lose their independence. It's important to show respect when dealing with senior care and to calm the fears of the elderly. #AngelaBrown says that a daily cleaning routine should be gentle, precautionary and consistent. Today's sponsors are Savvy Cleaner Training f...
How to Advertise Without Scare Tactics (House Cleaners) 29.04.2020 6:05
How do you advertise without scare tactics for your house cleaning business post COVID-19? Automate the way you track and dispatch jobs, invoicing and bill collecting with HousecallPro.com/Angela On today's #AskaHouseCleaner we look at ways to advertise in a way that promotes confidence not fears. Take a matter of fact approach to cleaning and rely on your training to inform your clients. Sponsors...
What is a Non Compete Agreement - Competing for Cleaning Clients 28.04.2020 7:14
What is a non-compete agreement and can it protect your cleaning business? There are many ways to create a company culture that breeds loyalty. A non-disclosure agreement is a great way to safeguard your cleaning company, too. It's always bad when employees start competing for cleaning clients. Today's #AskaHouseCleaner's sponsors are Savvy Cleaner Training for cleaning business owners and maids....
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