America's Credit Unions

Nick Moalli, president/CEO of America’s First Network Credit Union’s describes his unique model for preserving the small credit union brand.

Vericast Senior Account Executive for Digital Robert Ropars details how credit unions can expand their brand to streaming marketplace.

Stacy Armijo talks about Amplify Credit Union's decision to eliminate all banking fees on deposit accounts.

Lori Pinto, senior vice president of business development at Cenlar, explains why outsourcing eases the compliance burden and preserves credit unions’ personal engagement with members.

Tony Ferris, founder and CEO of Rochdale, says enterprise risk management helps credit unions prioritize risks and opportunities.

In honor of Women's History Month, Joumana Mcdad and Casey Kucera share insights into their careers, women who inspired them, and mentoring. 

Reseda Group CEO April Clobes describes how credit unions can foster growth and offer more products and services through credit union service organizations. 

Here we share a series of interviews from the 2022 CUNA Governmental Affairs Conference. CUNA GAC is the credit union industry's premier advocacy event, bringing together leaders from across the industry to rally around a united cause—to tell legislators how their lawmaking affects credit unions and their more than 130 million members. The event was held live and in-person in 2022 for the fir...

Credit union leaders Micah Grant and Carolyn Jordan discuss their career paths, Black History Month, why it’s important to recognize diversity, and how diversity, equity, and inclusion (DEI) efforts have changed inside and outside of the credit union industry.

Randy Piatt, Vice President of Product Solutions at Fiserv, breaks down the five essential needs of the digital cardholder.

CUNA President/CEO Jim Nussle offers insight on what to expect with the return of the CUNA Governmental Affairs Conference, the credit union movement’s largest in-person advocacy event. 

Credit Union Magazine’s 2022 Credit Union Heroes radiate credit union philosophy and demonstrate an extraordinary commitment to members and community service.  This episode of the CUNA News Podcast shows how these leaders lift underserved populations, use their voices to advocate for those in need, elevate their communities, and form powerful partnerships.

Royal Credit Union Financial Education Supervisor Brittany O'Malley discusses her path to the credit union industry, the importance of financial education at all ages, and the best methods to create engaging programming.

David Murphy, president of Marshfield (Wis.) Medical Center Credit Union, sees 2022 as an opportunity to improve service to members.

CUNA Chief Advocacy Officer Ryan Donovan revisits advocacy wins from 2021 and outlines top priorities for 2022.

Tom Pierce explores the results of PSCU’s fourth annual Eye on Payments study.

CUNA economists Mike Schenk and Dawit Kebede outline what will drive financial results in the new year.

Request for pay (RFP) plays a fundamental role in real-time payments modernization and has the potential to revolutionize bill payment as we know it. RFP is a critical part of the real-time payment system where money can move from an account at one financial institution to another instantly. With this process, a biller can initiate a request that can be sent directly to the recipient's financ...

The most wonderful time of the year is also a favorite season for financial criminals. The holidays come with increased opportunities for card and digital payments fraud, as well as wire fraud, charity scams, elder abuse, and other crimes. This makes real-time fraud detection and prevention a gift that keeps on giving. In this episode of the CUNA News Podcast , Andrew Corbett, solutions consultant...

At the height of the COVID-19 pandemic, more than four million homeowners—credit union members among them—needed mortgage assistance. While many have recovered, there is still a need to support homeowners as they come out of forbearance. Helping homeowners depends on exceptional member care and communication. It also means considering what other support can be offered and what process changes can...

Becoming a leader, working with people from different backgrounds, and growing up are among the top lessons veterans have taken away from their military service. During the month of November, CUNA News is sharing stories of people in the credit union movement who have served in the military and how those experiences have shaped their credit union careers in A Salute to Veterans , sponsored by FIS...

Of all the tests credit unions have faced during the COVID-19 pandemic, the continued threat of phishing has proven to be an insidious and evolving challenge. Fraudsters have leveraged the pandemic environment in many ways in order to target credit union systems and staff. Unfortunately for those attackers, credit unions have a wealth of knowledge, training, and tools that they can use to deter ph...

Culture will shape the future of financial services for credit unions. That’s according to leaders from Curinos , a leading provider of data, technologies, and insights in the financial industry. This episode of the CUNA News Podcast features four guests from Curinos: Hank Israel, director of innovation and new markets. Chris Ward, director of digital and consulting. Rutger van Faassen, head of pr...

Credit Union Rock Stars elevate their credit unions’ voices in many ways. For Tansley Stearns and Kara Yaquinta , the podcast format offered a new and effective channel to reach audiences with messages of community leadership and financial well-being . Stearns, chief people and strategy officer at Canvas Credit Union in Lone Tree, Colorado, collaborated with her team to create the credit union’s p...

The credit union industry has seen extraordinary evolution in the last 18 months. In addition to shifts in technology and member service practices, the branch environment has also undergone significant changes. Credit unions must consider new points of vulnerability as they continue to drive more efficient operational processes. This episode of the CUNA News Podcast features Kevin Mullins, vice pr...