America's Credit Unions

Stephanie Smith, executive director for America’s Credit Union Museum in Manchester, N.H., discusses the museum’s new era following a $3.3 million campaign to renovate, add new exhibits, and digitize documents.

Credit Union Magazine honored Tom McWilliams, senior vice president of the Mississippi Credit Union Association, as the 2018 Credit Union Hero of the Year. McWilliams specializes in creating training programs that leave attendees with ‘wow’ experiences.

Having women in leadership roles isn’t just the right thing to do. It’s good for the bottom line, says Jeffery Halter, author and former director of diversity strategy for Coca-Cola. He helps companies create plans to advance women in the workplace.

Bill Raker, the president and CEO of Firefly Credit Union in Burnsville, Minn., discusses his long association with the credit union movement, some of the highlights of his career, and offers advice for the next generation of leaders.

Tyler Valentine took over the CEO position at Laramie (Wyo.) Plains Federal Credit Union when he was 25. He discusses how he learned to be a leader, tips he wished he knew before taking on the CEO role, and his advice for young professionals.

Trellance’s President/CEO Tom Davis and Senior Vice President of Managed Services Bill Lehman discuss how the credit union service organization provides guidance and solutions to help credit unions grow.

Jonathan Mildenhall, an internationally renowned thought leader in the worlds of business strategy and creative excellence, has defined his career connecting brands like Coca-Cola and Airbnb to social purpose.

As a talent agent with elite firms, Daniel Learner had intimate access to the lives, practices, and experiences of world-class talent in some of the most competitive fields on the planet. He focuses on the role happiness plays in success.

From imprisoned drug dealer to award-winning celebrity chef and best-selling author, Jeff Henderson is a role model for anyone seeking to reinvent their life. Since discovering his passion for cooking in prison, Henderson turned his life around, and today serves as a powerful voice for self-transformation.

Whitney Johnson is recognized as one of the world’s most influential management thinkers. Her book, “Build an ‘A’-Team: Play To Their Strengths and Lead Them Up the Learning Curve” focuses on teams and disruption. She will keynote at ACUC.

Jen Groover was called a “One-Woman Brand” by SUCCESS MAGAZINE and a “Creativity and Innovation Guru” by Entrepreneur Magazine. Groover focuses on innovation, entrepreneurship, and transformation. She recently spoke at the CUNA HROD Council Conference.

Pamela Green is the President/CEO of The HR Coaching and Career Institute, Inc. Green explores the the topic of collaborative leadership and how collaboration can lead to improved organizational performance and career success.

STCU’s Digital Marketing Specialist Andrea Parrish discusses managing social media for credit unions and how to handle negative comments online.

Having an inquisitive nature has served Steve Langley and his credit unions well. Asking “Why do we do that?” has prompted organizational changes and strategic shifts that produce bottom-line results at Schools Financial Credit Union.

James Davidson is the financial literacy program manager at Financial Center First Credit Union in Indianapolis. Davidson was named a Credit Union Rock Star by Credit Union Magazine in a special edition of the publication sponsored by Fiserv.

As President of Rising Above Enterprises, Jeff Rendel works with financial services providers that want entrepreneurial results in sales, service, and strategy. Each year, he addresses and facilitates for nearly 100 financial institutions and their partners.

Eric Day and Brad Douglas provide insights on the CUNA Volunteer Leadership Committee’s new initiative that will provide directors and committee members the education and tools to effectively express the credit union message to legislators.

The road to a better brand is filled with potholes, and Mark Arnold has made a career of guiding credit unions to their destination unscathed. A decorated marketer turned consultant, he discusses the alignment of branding, planning, and marketing.

To best serve members, you need to understand how they feel about their financial well-being, says Peninsula Community Federal Credit Union CEO Jim Morrell. All the staff at his credit union become certified as a community development financial counselor.

Antonio Neves, is a millennial workplace speaker, author and journalist. He will be master of ceremonies for CUNA’s 2018 Governmental Affairs Conference in Washington, D.C.

If you watch any of the major political shows on network television, chances are you’ve seen Amy Walter. The GAC keynoter assesses the polarization of politics and the issues that will affect this year’s midterm elections.

The best way to get the word out about your brand is to blow the socks off your existing members, says unconventional marketing expert Scott Stratten. The GAC keynoter urges credit unions to turn “static” members into “ecstatic” members.

Today’s pollsters dig deeper than asking singular questions—they mine data to better understand consumers in both politics and business. CUNA GAC keynoter Kristen Soltis Anderson is particularly interested in exploring millennials’ societal impact.

In 2011, the N.Y. Giants turned around their season and won an NFL title after hearing Gian Paul Gonzalez’s inspirational call to go “All In.” Gonzalez, a motivational speaker and community organizer, will speak at CUNA’s Governmental Affairs Conference.

CEO Jose Garcia explains how Northwest Community Credit Union has expanded its membership by opening a student-run branch on a college campus and forging a relationship with Special Olympics of Illinois.