American Standard® RHVAC Dealer Podcasts

Join us on the Home Show as we explore the world of smart thermostat enhancements. Our special guest, Caitlin Butler, controls product owner at Trane Technologies, gives us an inside look at the recent upgrades made to their smart thermostat lineup. From QR code integration for easy enrollment to upcoming features like individual sensor support and improved firmware updates, Caitlin shares how the...

Join Paul Parish and David Lothe as they dive into the innovative features of the new Link Relay Panel. Learn how this technology expands the capabilities of HVAC systems, allowing for greater compatibility and versatility in various applications. All trademarks referenced are the trademarks of their respective owners. © 2024 American Standard Heating and Air Conditioning. 

Welcome to today's P-Series podcast! In this episode, Erin Smith, the Product Marketing Manager for Residential Equipment, and Kellie Lindenmoyer, the Product Manager for Air Handlers, discuss the American Standard P-Series Modular Air Handler. (Also joined by special guest Shawn Whiteley, Regional Sales Leader!) Kellie talks about the unique features of the P-Series, including its fully electric...

In this March 2024 episode, Emily and Shane cover small details that can easily turn into big issues if they are not addressed. Shane provides insights into filter maintenance, condensate management and electrical connections. As always, he shares stories from experience to back his words of wisdom. Pick up some great tips and gain practical knowledge while you listen.  All trademarks referenced a...

In this podcast episode, Richard Rojo, Elite Dealer Program Leader, and Jeff Revlett from EGIA to discuss the importance of building a reputable brand and establishing a strong online presence. They focus on the role of reviews in shaping consumer decisions and how to respond to both positive and negative reviews. The episode concludes with a reminder to prioritize reviews and use them as a key el...

 In this episode, Shane and Emily discuss how to adjust to overcome obstacles while on the job. Every maintenance call, service call and installation come with challenges, but they provide some pointers to shift a job in your favor. Tune in for memorable stories that go from trial to triumph and highlight the value of strategic problem solving. All trademarks referenced are the trademarks of their...

In this January 2024 episode, we have Andrew and Pete from Modern Mechanical joining us to discuss the Trade Warriors program. Andrew sheds light on his experience with the program, including the interview process and the benefits of hiring veterans. Pete, an army veteran himself, shares his journey of discovering the program and why he chose to join Modern Mechanical. They both emphasize the impo...

In this episode, host Beth Allen discusses the Trade Warriors program with Crystal Hyman, Anthony Maynor (RightTek), and Bill Timberlake (RightTek). The program aims to connect transitioning military veterans with Trane and American Standard dealers, providing rewarding careers for technicians while helping dealers grow their business. They discuss the curriculum, certifications, and the importanc...

Join host Paul Parish as he delves into the world of financing with Mary Ewen, Regional Customer Finance and Marketing Manager for Trane Technologies. In this episode, they discuss the weighted average cost of financing and how dealers can choose the best promotions to offer their customers. Discover the benefits of using a weighted average and learn how dealers can easily calculate and adjust the...

In this episode, Paul Parish and Mary Ewen discuss a new feature of the Wells Fargo Home Projects Credit card program that allows dealers to finance extended labor and parts warranties, as well JB Warranties extended maintenance agreements. They explain how the program works, the different bundle options available, and the finance promotions that can be paired with them. They also address common q...

In this December 2023 episode, host Samantha Coats sits down with guest Steven Ross, a Sandler sales trainer, to discuss the upcoming changes in the selling space in 2024. They delve into topics such as the impact of refrigerant changes on conversations with homeowners, the significance of tax credits, and the importance of ongoing training for heating and air companies. Tune in to gain valuable i...

Join host Jay Seitz as he sits down with HVAC expert John Kim, the Furnace product manager, to explore the incredible benefits of the S-Series Furnace. From enhanced reliability and efficiency to advanced diagnostics and installation convenience, this podcast episode delves into the features that make the S-Series Furnace a top choice for homeowners and a dream for HVAC technicians. Discover how t...

 Welcome to Episode 2 of Airwaves and Insights! In this episode, Emily and Shane take another approach to reducing the skilled technician gap through quality training. Shane shares some stories of how training has helped him in the past and present. Training isn’t easy, but they provide insights to improve knowledge levels even during the peak seasons. This episode will give tips you can incorpora...

In this October 2023 episode, Richard Rojo, elite dealer program leader, and Jeff Revlett from EGIA discuss the topic of repair versus replace in the HVAC industry. They explore the importance of consistency and communication within a company when it comes to recommending replacement options to customers. Jeff shares recommendations for service technicians on how to bring up the possibility of rep...

In this October 2023 episode, Paul Parish speaks with Steve Brooks, product support specialist, about the new Link variable speed systems and our newly launched Link Zoning system. All trademarks referenced are the trademarks of their respective owners. © 2023 American Standard Heating and Air Conditioning. 

Listen in to this episode where Paul and Mary break down the Wells Fargo Financing program and learn why dealers should offer financing on every job. Discover how the program works, what kinds of promotions are available, how to use the promotional sheet, and how to price jobs to include the cost of financing. For more information regarding our financing options, visit ASDealerNet > Financial C...

In this September 2023 episode, Erin Smith and Eric Weiss dive into answering questions around the upcoming refrigerant transition. They tackle the topics of flammability and mitigation while discussing a common misconception around the new refrigerant, increasing knowledge, and discussing what happens if there is a leak. For more information regarding the Refrigerant Transition, visit ASDealerNet...

Welcome to "Airwaves and Insights," the podcast where Emily Ruark (Technical Trainer/Designer) and Shane Reif (seasoned technician/Technical Trainer), take you behind the scenes of the HVAC industry. Join us as Shane shares real stories and invaluable lessons from his vast experience. In this episode, we delve into the critical aspects of HVAC work, exploring why training and proper installation a...

Spark a new understanding of electrification from both the sales and customer perspectives. In this episode, Stacy Downie (Sustainability Solutions Marketing Manager), Dom Michelini (Account Manager), and Joe Hejda (Electrification Commercialization Leader) delve into the importance of grasping the electrification movement, dissect common misconceptions about heat pumps, and discuss what you can g...

In this August 2023 podcast, Richard Rojo interviews Jeff Revlett with EGIA about why it's so difficult to make money in service, how to calculate the hourly labor rate, how to be efficient in booking service calls, and what impact does a call-back have. Download the Pricing Company Service Labor Rate (PDF) here . Courtesy of EGIA contractor university at mycontractoruniversity.com American Standa...

In this August 2023 episode, Richard Rojo interviews Jeff Revlett with EGIA on how to maximize service agreements. They discuss why you should offer service agreements on every job, how service agreements affect leads and sales, and how to make it easy for technicians to offer service agreements when talking to homeowners. All trademarks referenced are the trademarks of their respective owners. ©...

Product Marketing Manager Erin Smith interviews Senior Product Manager Kellie Lindenmoyer, who explains why you and your homeowners should choose ForeFront. They cover high-level technician benefits, important selling points that you may not have known—and get to the bottom of how cabinet-sweating works! © 2023 American Standard Heating and Air Conditioning. 

Hear Richard Rojo interview Jeff Revlett with EGIA in this June 2023 podcast about current pricing methods and their advantages and disadvantages, the challenges dealers are facing with SEER2 changes and inflation, and staying competitive with rising costs. Download the Breakeven Pricing Worksheet (PDF) here. Courtesy of EGIA contractor university at mycontractoruniversity.com © 2023 American Stan...

In this June 2023 episode of the Home Show, we welcome Chelsea Hudson, Associate Product Manager at Trane Technologies, to discuss the launch of our brand new 17 SEER2 Variable Speed Link Condensers! © 2023 American Standard Heating and Air Conditioning. 

Listen in to this April 2023 episode where Richard Rojo interviews Jeff Revlett with EGIA on best practices for hiring and retaining installation technicians. Jeff shares a wealth of knowledge on where to find good talent but also how to keep them once with your company. All trademarks referenced are the trademarks of their respective owners. © 2023 American Standard Heating and Air Conditioning.