American Banker Podcast

Researchers studied misconduct data for all 1.2 million financial advisers registered in the U.S. from 2005 to 2015 and found that, following an incidence of wrongdoing, female advisers are 20% more likely to lose their jobs and 30% less likely to land new jobs compared to male advisers. Women face harsher punishment despite engaging in less costly misconduct and despite a lower propensity towards...

Starling Bank in the U.K. is building from scratch.  Unlike other neobanks, Starling sees its future as a hub of financial products, not necessarily the generator of every product. CEO Anne Boden explains.

Mary Mack, a senior vice president at Wells Fargo, took over the retail banking business last year, shortly before the company was fined $185 million for opening 2 million unauthorized accounts for customers on her predecessor's watch. Mack's challenge is to rebuild consumer trust and transform the retail branch network's culture from a sales-oriented to a service-driven one. On March 23, she gave...

Derek Corcoran of Avoka discusses how banks have embraced digital marketing but still struggle with digital sales. Author Randy Pennington talks about building corporate cultures that adapt and foster innovation.

Richard Hunt, the head of the Consumer Bankers Association, sits down with Rob Blackwell, American Banker's Washington Bureau Chief, to talk reg reform, the chances for a rollback of the Durbin amendment and more.

This week, Breaking Banks' Brett King talks to Rachel Schneider, senior vice president of Center of Financial Services Innovation, about her new book " The Financial Diaries: How American Families Cope in a World of Uncertainty " and on potential solutions to income volatility problems. The book is based on the  U.S. Financial Diaries study , which follows the lives of more than 200 low- and middl...

Banks are underestimating the amount of work and education needed for blockchain technology to be adopted throughout the industry, says Steven Ehrlich, lead associate within emerging technologies at Spitzberg Partners, a New York City consulting firm.

It is easy for banks and fintechs who know that they need to innovate to get caught up in what looks innovative, or what sounds innovative, but ends up being more for show than for dough. To avoid the pitfalls, and help everyone invest in true innovation that can enhance customer experience and truly add value, we are talking about Innovation Theater- how to avoid it and find implement true innova...

This week, Brett and Breaking Banks were onstage with Antony Jenkins, CEO of 10x Future Technologies at the LendIt conference in NY! While we were at the conference, we decided to talk to some others that were making new waves in the lending space. We talked to Brock Blake, CEO of Lendio about their new "franchising" model to expand their reach in the US. We caught up with Christoph Reiche, CEO of...

Much progress has been made lately, for bitcoin and blockchain. Bitcoin is now worth, literally, as much as gold. Thai Stock Exchange is planning to use blockchain for a new startup marketplace. Banks have signaled bullishness toward blockchain tech. But bitcoin and blockchain purists say ignorance around distributed ledger and cryptocurrency technology is leading to ill-informed choices.

Professor Rahul Telang at Carnegie Mellon University's Heinz College analyzed the behavior of 500,000 bank customers over five years to observe their reactions to adverse events such as fraud on their bank account. It's a rare objective measure of the effect of fraud on customer retention.

Brett King, Marc Hochstein of American Banker, and Peter Renton, Founder of LendIt Academy, talk about the upcoming Digital Identity Crisis Webinar, The LendIt Conference at the Javits Center in NYC, and the proposed Fintech Charter and what that can mean for changes in banking in the US.   Sam Maule takes the helm in the second half, and talks to Zeina Shuhaibar from the IRC, Ashish Gadnis, Found...

Trust and transparency can be strengthened and like-minded borrowers and banks can be brought together if transactions are "tagged" and investments are explained, argues Bruce Cahan, adjunct professor at Stanford University.

MPESA, the Swahili word for money, is Kenya's mobile money system developed by Safaricom.   It has literally transformed the ability for people to work, save, pay for everything from groceries, bills, rents, and everything else.  Kenya reports that use of MPESA has helped to lift 186,000 families out of poverty.  That is nearly 2% of the entire population.  And it has helped wealth grow across the...

Hong Kong and Singapore have long been economic crossroads. China and India are economies with vast populations and huge potential. And Shenzhen is bursting with innovative creativity. All of these contribute to the Asian fintech market being far ahead in adoption and ecosystem creation.

Andrew Lo straps sensors to traders and watches how their pulses and body temperatures change when markets dive or trades go bad. The technology could be used elsewhere in a bank to address problems before they escalate.

Insights from the Consumer Electronics Show in Las Vegas: How can AI help consumers spend and save wisely? If friction should be added back into the system, can we put it where it is useful, not frustrating?

Guest host Sam Maule speaks with American Banker reporter Lalita Clozel, Sam Hodges, managing director of Funding Circle, and Normand Lepine, senior practice lead at NTT DATA about U.S. regulators' approach to fintech companies and trends in smart home devices. Sam then interviews Brian Roemmele, founder of PayFinders.com, about the growth of virtual assistants and the security and compliance issu...

Jim Van Dyke, CEO of futurion, discusses the correlations between mobile deposit features, the ratings of those features, and app adoption.

Justin Newton, founder and CEO of Netki, discusses the barriers to commercialization of bitcoin, how his startup is trying to solve the problem, why private blockchains are useful and why public ones will eventually become more valuable.

Host Brett King chats with TheFinanser. Com's Chris Skinner and American Banker's Penny Crosman. Then, Brett reports from the floor of the Computer Electronics Show, where he spoke to Guy Kawasaki, a VC who drives a semi-autonomous Mercedes.

American Banker is pleased to bring you Breaking Banks , hosted by Brett King, and featuring the editors of American Banker. In this episode, guest host JP Nichols talks to an innovative team at Capital One who are rethinking the very nature of a bank for customers, employees, and entrepreneurs.

American Banker is pleased to bring you Breaking Banks , hosted by Brett King, and featuring the editors of American Banker.   In this episode, guest host Ron Shevlin talks to American Banker's Rob Blackwell and Joe Adler and the Financial Brand's Jim Marous about what to expect from the next administration. Also, Megan Caywood, chief platform officer of Starling Bank, talks about creating an open...

American Banker is pleased to bring you Breaking Banks , hosted by Brett King, and featuring the editors of American Banker.   In this episode: American Banker's Innovator of the Year , John Hope Bryant of Operation Hope; Richard Brown and Charley Cooper of the blockchain consortium R3 ; and Ravi Srinivasan, who describes India's drastic move to stamp out cash .

American Banker is pleased to bring you Breaking Banks , hosted by Brett King, and featuring the editors of American Banker.   In this episode: Brett King traveled to Helsinki and Tokyo and spoke to experts about how artificial intelligence and augmented reality will change people's financial lives. He interviewed Kristian Luoma, who runs an accelerator program at Finnish financial services firm O...