Pascal Bergeron

ALF BOSS Podcast

Business EN ↓ 70 episodes

We discuss Assisted Living ( ALF) operating and daily challenges. If you are in the industry already or thinking about opening your own facility join us as we drop knowledge and share real-life industry experiences.

Author

Pascal Bergeron

Category

Business

Podcast website

alfboss.com

Latest episode

Feb 9, 2026

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Episodes

🎙️ The ALF Boss Podcast - Advocating for Limited Mental Health ALFs 🎙️ 07.02.2025

This week on the  ALF Boss Podcast , I sit down with  Pamela Quiroga , owner and administrator of  Old Cutler Bay ALF , to discuss her journey from inheriting a single  Limited Mental Health (LMH) facility  to expanding her operations.   How she got into the ALF industry unexpectedly   The challenges and rewards of running an LMH-focused ALF   Why LMH facilities are crucial for mental health care...

Inside Assisted Living: Tara Anaya on Leadership, Culture & ALF Success 27.01.2025

 New Episode Alert: ALF Boss Podcast!  This week, I'm joined by the incredible  Tara Anaya , Executive Director of  The Gardens of Lake Alfred —a historic 100-bed ALF with a fascinating past as a Yankees training camp hotel!  Tara shares her 20+ year journey in assisted living, from starting in Michigan to leading a thriving community in Florida. We discuss:  Building a family-focused culture for...

Leading with Heart: Dawn Grady's Journey in Memory Care & Assisted Living 20.01.2025

This week, we're thrilled to feature  Dawn Grady , Executive Director of  The Cottages at Belleair , a unique memory care community in Clearwater, Florida. With over 22 years of experience in the assisted living industry, Dawn shares her incredible journey from skilled nursing to leading one of Florida's most innovative memory care facilities. We discuss:  The concept of cottage-style memory care....

Leading with Heart: Insights from Mary Noss of Heritage Waterside 09.01.2025

  Welcome to the ALF Boss Podcast! This week, we're thrilled to welcome  Mary Noss , Executive Director of  Heritage Waterside  in Daytona Beach Shores.   Nestled between the Halifax River and the ocean, Heritage Waterside offers stunning waterfront views and a luxury environment for residents. Mary shares her journey from 30 years in psychiatric treatment to becoming a key leader in the assisted...

ALF Boss Podcast featuring Maria Torre 02.01.2025

In this episode of the  ALF Boss Podcast , we are honored to have Maria Torre, the administrator of Residents of Miami, a stunning 107-bed assisted living facility in Kendall, Florida. Maria brings over 28 years of experience in the industry, from her beginnings in Chicago to playing a key role in the construction and launch of her current facility. Maria shares her journey, her dedication to crea...

Navigating the Steps to Open an Assisted Living Facility: Jessica Heard's Journey with Jason's Place 09.12.2024

In this episode of the ALF Boss Podcast, we're joined by Jessica Heard, a registered nurse from Valrico, Florida, who is navigating the intricate steps of opening her first assisted living facility,  Jason's Place on Stonehill . Jessica shares her heartfelt motivation, inspired by helping a close friend, and dives into the challenges she's faced, including zoning, fire safety, and facility renovat...

Surviving Hurricane Milton: A Tale of Resilience with Samantha Patterson 24.10.2024

Welcome to the ALF Operations Podcast, where we dive deep into the world of compliance, operations, and the ever-evolving landscape of assisted living. This week, host Pascal Bergeron sits down with Samantha Patterson, the Executive Director of Great American Assisted Living in Bradenton, to recount a harrowing yet inspiring tale of survival during Hurricane Milton. Join us as Samantha shares her...

Overcoming Challenges: Lillian Lee's Journey to Opening a Successful Assisted Living Facility 02.10.2024

In this week's episode of the ALF Boss Podcast, I sit down with my good friend and special guest, Lillian Lee, owner and operator of Tandi's Care Home. Lillian shares her journey of opening her beautiful, upscale assisted living facility in Fort Myers, FL, and the challenges she faced, from septic system upgrades to navigating delays after Hurricane Ian. We dive into what it truly takes to open an...

Breaking New Ground: The First LGBT-Centric ALF in Florida with Alan Hendricks 19.09.2024

In this episode of the  ALF Boss Podcast , Pascal sits down with  Alan Hendricks , a long-time gay rights activist and founder of one of the nation's first LGBT-centric Assisted Living Facilities (ALF). Alan shares his incredible journey from a landscape architect to opening a 6-bed ALF in  Boynton Beach, Florida , designed specifically for the LGBT community. Alan discusses the importance of prov...

Marketing Magic in Assisted Living: Insights from Tina Lay of Elevated Estates | ALF Boss Podcast 13.09.2024

Join us on the ALF Boss Podcast as we dive into the world of assisted living marketing with expert Tina Lay, Marketing Director for Elevated Estates. In this episode, Tina shares her journey from working at a nursing home in Louisiana to leading the marketing efforts for multiple senior living communities in Florida. Discover the importance of a people-first approach in marketing, the challenges a...

Expanding Horizons: Growth and Challenges at The Ranch ALF with Melissa Bongart 19.06.2024

Join us on the ALF Boss Podcast as we explore the inspiring journey of Melissa Bongart, owner and operator of The Ranch Assisted Living Facility. Located in the rapidly developing area of Lakewood Ranch, Florida, The Ranch ALF is currently navigating the complexities of expanding from 10 to 14 beds amidst challenges like local government delays and contractor issues. Melissa shares her experiences...

Journey of Mr. Nick Chase the owner of Wesley House 12.06.2024

In this episode of the ALF Boss Podcast, host Pascal Bergeron chats with Nick Chase, who shares his experience transitioning from a service-oriented career to owning and operating a small, six-bed assisted living facility in Wesley Chapel. Nick discusses taking over an existing facility, handling the complexities of Florida's assisted living regulations, and the challenges of staffing and financia...

A Veteran Director's Journey in Assisted Living 01.11.2023

In this podcast episode titled "Managing Compliance and Challenges in Assisted Living: Insights from a Veteran Executive Director," we hear from Catherine Milligan, a seasoned executive director with extensive experience at Park of the Palms, an assisted living facility. Milligan delves into the intricate world of compliance operations and the distinct challenges encountered within the industry. H...

Overcoming Challenges: Insights from The Best ALF's Owner Leanne Ferguson 10.10.2023

Leanne Ferguson owner and operator of The Best ALF shares her experience of opening and operating an assisted living facility, emphasizing the challenges faced and the importance of building relationships, understanding regulations, and collaborating within the industry. Despite initial frustrations, her facility has been successful and is expanding.

The Challenges and Rewards of Operating a Small Assisted Living Facility 05.09.2023

Pam Monnier owner and operator of Grand Care assisted living, shares her experiences and insights on managing a small facility. She discusses topics such as dealing with hurricanes, adapting to residents' needs, and the significance of building a dedicated staff.

Journey of a Husband and Wife Duo in Assisted Living Facilities 18.08.2023

Husband and wife duo, Tara and Robert Johnson share their journey of owning and operating assisted living facilities, highlighting the challenges and rewards of the industry. They emphasize the importance of passion, hard work, building relationships, and adapting to social media platforms.

Assisted Living Wisdom with Sheila Mobley: A Veteran Operator's Journey 08.08.2023

Welcome to the ALF Boss Podcast! In this episode, Pascal Bergeron introduces a special guest, Sheila Mobley, a seasoned facility owner-operator and consultant in the assisted living field. Sheila has over 20 years of experience and owns two facilities, one in Rockledge and another in St. Petersburg, both offering limited mental health services. Sheila shares her journey, starting with her first si...

Brooke Britton, sharing her inspiring journey in the healthcare industry 02.08.2023

In this episode of the ALF Boss Podcast, special guest Brooke Britton shares her journey in the healthcare industry, managing Palm Crest Manor Assisted Living Facility. She discusses challenges, and the need for legislative changes, and emphasizes the importance of networking and advocacy for the industry's betterment. Valuable advice for newcomers includes stepping out of their comfort zone and m...

Unveiling the Road to Success: Lessons Learned from Assisted Living Facility Owner, Latonia Jones 14.07.2023

Join us for an inspiring podcast as we delve into the remarkable story of Latonia Jones, a highly accomplished owner and operator of four smaller assisted living facilities. In this candid interview, Latonia shares her journey, from facing initial struggles with her first facility to achieving remarkable success.   With her unwavering determination and authentic approach, Latonia reveals the chall...

From Assisted Living to Adult Day Care: A Journey of Entrepreneurship and Impact 04.07.2023

In this podcast episode, I interviewed Kris Cana, an entrepreneur who transitioned from the assisted living industry to the adult day care industry. Despite the background noise in a hotel lobby and Kris being office-less, we discussed his journey and experiences. Kris's interest in assisted living stemmed from personal experience, and he shared the challenges he faced while establishing his own f...

Pascal Gets Personal Shares Anxiety Struggles 22.06.2023

In this podcast episode 24, Pascal, an assisted living administrator, shares personal stories of his struggles and anxiety. He discusses the pressures of his role and the emotional toll it took on him. Pascal opens up about his battle with anxiety, highlighting the impact it had on his personal and professional life. He provides coping strategies. Pascal's authentic storytelling and practical advi...

Success Strategies for Senior Living Marketing: Marion Vasquez's Expertise, Staffing Challenges, and the Rice Making Connection 30.05.2023

In this week's episode 23, we are joined by Marion Vasquez, the Executive Director of Sodalis Senior Living Tampa, as our special guest. Marion shares her invaluable insights on achieving remarkable success in marketing and filling beds in the rehabilitation and assisted living sector in the Hillsboro area. Marion begins by discussing her marketing strategies and the key factors that have contribu...

From Prosecutor to Defender: Shaddrick Hasten's Dual Perspective on Assisted Living Facilities 25.05.2023

In Episode 22 of our podcast series, we sit down with Shaddrick Hasten, an experienced Assisted Living attorney , for an insightful conversation on the real challenges Assisted Living Facilities face today. Drawing from his background working with the Agency for Health Care Administration , Shaddrick shares a rare behind-the-scenes perspective—explaining his transition from regulatory enforcement...

Wearing Many Hats: Navigating Multiple Tasks in Assisted Living Operations 11.05.2023

Welcome to episode 21 of the ALF Boss podcast, where we bring you informative discussions about the ins and outs of assisted living operations. In this episode, we have the pleasure of speaking with Karen Livio, a seasoned ALF industry professional with over 20 years of experience  Currently the administrator of Cobblestone Manor and Mariner Palms assisted living. Together, we explore the unique c...

Pliar Carvajal Serving the Middle Affordable Market: Challenges and Opportunities in ALFs 01.05.2023

Welcome to episode 19 of the ALF Boss podcast, where we bring you insightful discussions about assisted living operations topics. In this episode, we sit down with Pliar Carvajal CEO of Innovation Senior Living, a seasoned professional in the ALF industry with over 20 years of experience. Together, we delve into the topic of the affordable middle market of ALFs, exploring the unique challenges and...

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