Daniel Faggella

AI in Financial Services Podcast

Business EN ↓ 195 episodes

The AI in Financial Services is for non-technical financial services leaders looking to find AI opportunities, build an AI strategy, and deliver ROI.Each week, Emerj AI Research team (and CEO Daniel Faggella) interview leaders from global financial services firms and unicorn AI startups to get to the heart of AI ROI - uncovering what's working and what's not working for FinServ leaders. Visit our advertising page to learn more about reaching our executive audience of AI adopters in the world's largest banking and insurance firms: https://emerj.com/advertise

Author

Daniel Faggella

Category

Business

Podcast website

aiinbanking.libsyn.com

Latest episode

Jun 15, 2026

Where to listen?

Podcasts in the app Replaio Radio Coming soon

Podcasts are coming to the app soon. Install now and be the first to see a whole new take on podcasts

Get it on Google Play Install for free Android 5M+ downloads · 4.8 rating iOS soon

Episodes

Building an Effective AI Team in Financial Services - with Lori Cenci of HSBC 27.03.2023

Today's guest on the 'AI in Financial Services' podcast is Dr. Lori Cenci, US Head of Unauthorized Trade Surveillance at HSBC and Lecturer of Applied Analytics at Columbia University School of Professional Studies. She has over two decades of experience in risk, compliance, conduct, capital markets, quantitative research, product development, client advisory, consulting, writing, and teaching with...

Bringing AI to the Onboarding Process - with Sarah Welch of Curinos 20.03.2023

Today's guest is Managing Director at Curinos Sarah Welch. Curinos is a software company specializing in data-based solutions for financial services enterprises. In conversation with Emerj Senior Editor Matthew DeMello, Sarah discusses how the same AI capabilities banking leaders might be familiar with across customer experience use cases are illuminating business opportunities and solving challen...

Effective Data Governance For Compliance Risk in Financial Services - with Supreet Kaur of Morgan Stanley 13.03.2023

Today's guest is Supreet Kaur, Assistant Vice President at Morgan Stanley. She's spent the last five years working in data spaces across financial services and life sciences, along with essential advocacy work in mentoring a diverse next generation of data science leaders. In conversation with Emerj CEO Daniel Faggella, Supreet explains to the audience what works and what doesn't in building effec...

Making Wealth Management Customizable with AI - with Alessandro Tonchia of InvestCloud 06.03.2023

Today's guest is the Head of Strategy, InvestCloud (EMEA), Alessandro Tonchia. InvestCloud is an AI-driven communications platform for wealth managers. Before starting there in 2021, Alessandro worked as a Director for smartKYC in London for nearly a decade and founded the digital insurance platform Finatix in the early nineties. On the AI in Financial Services podcast, Alessandro describes the ch...

Giving Enterprise Data a Voice - with Martín Ramírez of WellSaid Labs 27.02.2023

Today's guest is Martín Ramírez, Head of Growth at WellSaid, a company specializing in AI-driven voice-over tools. There are surprising use cases for these capabilities across various industries. In conversation with Emerj Senior Editor Matthew DeMello on the 'AI in Financial Services' services podcast, Martín focuses on enterprise applications. From learning and training to supplementing conversa...

Predicting Market Risk with AI - with Francis Geeseok Oh of Qraft Technologies 20.02.2023

Today's guest is Qraft Technologies APAC CEO, Francis Geeseok Oh. Qraft is an emerging invest tech AI solution for investment risk management. Those in the investment space, from retail to big-name Wall Street firms, might have some familiarity with Qraft's AI Risk Indicator Tool. On their website, the AI-powered platform gives an instantaneous reading on the risk within a market during a given pe...

The Future of Lead Optimization in Real Estate, Insurance, and Beyond - with Wilbur Swan of Catchlight Insights 13.02.2023

Today's guest is the CEO of Catchlight Insights, Wilbur Swan. Catchlight is a Fidelity-backed and grown AI solution streamlining lead optimization for small and medium-sized financial institutions with a special focus on custom tools built for individual personal financial advisors and realtors. In conversation with Emerj Senior Editor Matthew DeMello, Wilbur discusses strategies in data visualiza...

What Autonomy Means for Accounting - with Alexander Hagerup of Vic.ai 06.02.2023

Today's guest is Vic.ai Co-founder and CEO Alexander Hagerup. Vic.ai is a software as a service that offers full autonomy in accounting workflows, specifically in invoice processing and helping to streamline approval processes in a broad range of financial services sectors. In conversation with Emerj Senior Editor Matthew DeM ello, Alexander explains what AI autonomy can look like and what it take...

Use Cases in Trust Automation - with Christian Van Leeuwen of FRISS 30.01.2023

Today's guest is Christian Van Leeuwen, Co-founder and Chief Strategy Officer of FRISS. His company accrued over $88 million to fund a workforce of 200 employees focused on claims underwriting, investigation, and working with the biggest names in the insurance space. Following his last appearance on the AI in Business podcast, he and Emerj Senior Editor Matthew DeMello pull apart use cases in trus...

Building Deeper Customer Profiles with Computer Vision in Banking - with Kelly Harlin of Sharp/NEC 23.01.2023

Today's guest is Kelly Harlin, Director of Solutions Marketing and Commercialization at Sharp/NEC. As a manufacturer of computer monitors and large-scale information displays and systems, Sharp/NEC has a front row to how banks collect data - particularly visual - to better ascertain the lifestyle needs of their customers. Why is this information so important to banks? Kelly explains to Emerj CEO D...

AI for Upselling and Cross-Selling in Insurance - with Zohar Bronfman, CEO of Pecan.ai 16.01.2023

Today's guest is Pecan AI CEO and co-founder Dr. Zohar Bronfman. Pecan produces an AI-driven platform designed to drive business value using predictive analytics and proprietary model scoring. In conversation with Emerj CEO and Head of Research Daniel Faggella, Zohar discusses how insurers can use machine learning capabilities to find up- and cross-selling opportunities throughout the episode. Zoh...

How Insurance Will Fundamentally Change - with Pardeep Bassi of WTW 09.01.2023

Today's guest is Pardeep Bassi, Global Proposition Leader of Data Science at Willis Towers Watson. He's also spent the last decade in data science leadership roles for insurance firms. Pardeep returns to the Emerj podcast platform to talk about a rising inflection point with old insurers who have data but don't know how to use it and startups that don't have data but are more agile in deploying AI...

Measuring the ROI of AI - with Jay Budzik of Zest AI 02.01.2023

Today's guest is Jay Budzik, Chief Technology Officer of Zest AI. What are the best ways to measure ROI for an early AI project? There are countless ways to answer the question, as virtually every organization working in AI finds the process challenging. Yet Jay and Emerj CEO Daniel Faggella pull apart what it means when the value of differing metrics changes and the best ways to find a proxy. Lat...

Monitoring the Health of a Loan Portfolio - with Jackson Hull of OakNorth 05.12.2022

Today's guest is Jackson Hull. At the time of recording this interview, Jackson was the COO of OakNorth, but he now serves as the CEO of Elliptic. OakNorth is a financial services unicorn company based in the United Kingdom. In this episode, we explore a topic that is very pertinent to Jackson's former role: assessing the health of your loan portfolio. Understanding your loan portfolio's health is...

FinServ's Shifting AI Priorities Post-COVID - with Sankar Narayanan of Fractal 01.11.2022

This week's guest is Sankar Narayanan, Chief Practice Officer at Fractal. Fractal is a unicorn company focusing on services and solutions in various industries, including financial services. In this episode, we unpack what the post-covid world looks like from a priorities standpoint for financial services leaders. Sankar shares perspectives from across the organizations they're serving at Fractal...

Two Use-Cases of AI in Wealth Management - with Nirupam Sarkar of Fidelity Investments 02.10.2022

Today's guest is Nirupam Sarkar, VP of Data Science at Fidelity Investments, a legacy financial institution that presides over about $4.5 trillion in assets under management. In today's episode, Nirupam discusses two workflows with broad applications across regulation-heavy industries. He also details use-cases involving summarization in wealth management and categorization in mutual funds. Nirupa...

Going to Market with an AI Product in Financial Services - with Jonathan Mascie-Taylor of FinTern 01.09.2022

Our guest on today's episode of the AI in Financial Services podcast is Managing Director for Render at Fintern Jonathan Mascie-Taylor. Jonathan and Emerj CEO Daniel Faggella discuss his experience in product launches and how lenders, in particular, can approach AI adoption to enhance the process. Jonathan also explains in-depth strategies for identifying main value propositions and turning lender...

Becoming Truly Data Driven - with Tanvi Singh of UBS 01.08.2022

In today's episode, we're talking about becoming data-driven in financial services. Our guest is Tanvi Singh. At the time of this recording, she was wrapping up nearly eight years with Credit Suisse, most recently as Managing Director of Digital Transformation and Product Labs. She is now the Group Head of the ADA Foundations Hub at UBS. There are two critical takeaways from this episode. The firs...

Reducing False Positives for Anti-Money Laundering - with Scott Nowson of PwC 01.07.2022

Today we are discussing the topic of anti-money laundering, a primary regulatory concern for financial services organizations. Our guest is Dr. Scott Nowson, Artificial Intelligence Leader at PwC. PwC is one of the largest financial services companies in the world. In this episode, Scott dives in on reducing false positives for anti-money laundering. Whether you're focused on cyber security, payme...

Today's Lending is Only Getting Half the Picture - with Stefan Boronea of Proportunity 01.06.2022

Today's guest is Stefan Boronea, CTO of Proportunity. Proportunity is a London-based firm focused on home lending and the future of finance. The topic of this episode is the future of lending and extending credit risk for lenders. In this interview, Stefan discusses the current trends in credit lending and where the gaps might be filled in with AI and data in the years ahead. Stefan also joined us...

The Evolving Role of AI for External Search - with Julien Cerutti of Meltwater 01.05.2022

Today's guest is Julien Cerutti, Vice President for Sales & Client Success, Enterprise Americas at Meltwater. Meltwater is a financial services company that focuses on drawing insights from outside data sources from various sources. Our focus this week is the topic of unlocking the power of external data. In this episode, Julien discusses a particular use-case that will be relevant in areas like w...

How Fraud is Changing in a Post-COVID World - with Brett Beranek of Nuance Communications 01.04.2022

This week's guest is Brett Beranek, Vice-President & General Manager of Security & Biometrics Line of Business at Nuance Communications. In today's episode, Brett speaks with us about the fraud-related trends in the financial services industry as a result of COVID and some of the concrete use-cases we could consider to address them moving forward. He first speaks specifically about the industry tr...

When to Work with Existing Vendors vs. New AI Vendors - with Ian Wilson of Strategy 4 AI 01.03.2022

Our guest this week is Ian Wilson. As one of our first ever guests on this podcast more than two years ago, Ian is the former Head of AI at HSBC, one of the largest financial institutions in the world. He now leads Strategy 4 AI, a strategy and education firm based in the United Kingdom. Ian speaks with us about how legacy software providers are starting to level up their software solutions with n...

Automating and Streamlining Customer Service Workflows - with Sunil Tahilramani of UiPath 01.02.2022

Our guest this week is Sunil Tahilramani, Head of Artificial Intelligence at UiPath. With nearly a decade of experience in AI roles at Microsoft, Sunil has been with UiParth for almost two years now. In this episode, Sunil speaks about a particular use-case for RPA and artificial intelligence around routing email messages to clients. Specifically, he discusses the right combination of RPA and AI l...

Making AI Accessible to Smaller Financial Institutions - with Jay Budzik of Zest AI 01.01.2022

This week's guest is Jay Budzik, CTO of Zest AI. In this episode, Jay discusses the topic of AI accessibility and the scalability process. Zest AI is a firm in the lending space that helps train algorithms to detect risk and determine approvals or terms for different lending products for all types of lenders, from gigantic financial institutions down to credit unions. If you're interested in knowi...

Listen to the AI in Financial Services Podcast podcast in Replaio

Radio and podcasts in one app - free, with no sign-up. Install today and do not miss the launch

Get it on Google Play

Replaio is not a podcast publisher; show names, artwork and audio belong to their authors and are distributed through public RSS feeds.