AI and the Future of Work: Artificial Intelligence in the Workplace, Business, Ethics, HR, and IT for AI Enthusiasts, Leaders and Academics

Send us Fan Mail Special guest Gareth Rushgrove , editor of the popular DevOps Weekly newsletter (since its inception ten years ago!) and former product lead at Docker and Puppet, joined the podcast this week for a wide-ranging discussion about the culture of IT operations, security and software development, and the future of application monitoring. Listen and learn: Why Gareth thinks teaching dev...

Send us Fan Mail Ever wonder what "knocker-uppers" did in Britain when alarm clocks were invented? Curious what scribes did after the printing press? Loom operators after the cotton gin? Throughout history, those on the right side of innovation thrive. In this crossover episode, host Dan Turchin is interviewed by Service Desk Institute Chief Value and Innovation Officer David Wright . He...

Send us Fan Mail Greg Poirier understands what it’s like to carry the pager. He started as a systems engineer and has since spent a career developing products that help systems engineers sleep at night.  In this episode, Greg explains the past, present, and future of IT operations. He also shares techniques for surviving the quarantine as a geek and an artist. Hear from the master…  What is observ...

Send us Fan Mail Brent Knipfer started from humble beginnings having taken an oath of poverty in the Peace Corps. He's now one of the leading authorities in the IT community on the topic of designing AI-first, data-driven strategies. Listen and learn... Why the secret to great AI is having great humans first clean your data How to optimize your CMDB for AI Why service agents that accept recom...

Send us Fan Mail Barclay Rae, co-author of the ITIL v4 guides and ITSM consultant, and Sanjeev NC, AI enthusiast and former Product Marketing lead at Freshworks, join host Dan Turchin to discuss where AI is helping organizations and why fears of job elimination are unfounded. Listen and learn... Why "artificial" is a better description of today's AI technology than "intelligent...

Send us Fan Mail Deborah Hanus , Sparrow founder and CEO, joins Dan Turchin to discuss how improving the complicated maternity, paternity, and medical leave process makes life better for employees. Deborah shares her vision for the company, why the problem exists, and what it was like raising two rounds of funding as a solo founder. Listen and learn: What inspired Deborah to start Sparrow Why leav...

Send us Fan Mail Tiernan Ray has published articles in every major tech and business publication over his 25-year career. This week, he joined Dan Turchin on the podcast to discuss what it means to practice responsible journalism at a time when audiences and advertisers are fickle and we're contending with a pandemic, social unrest, political turmoil, and backlash against social media for pro...

Send us Fan Mail This week, we discuss the future of smart homes with Alex Capecelatro, CEO of Josh.ai. Working from home has made smart home assistants business essential. They save us time researching, play mood-appropriate music, and help us meditate when quarantine life has an off day.  Alex and Josh.ai are navigating the new world of work like all of us. But unlike most of us, they’re doing i...

Send us Fan Mail Kenn So is on the investment team at Shasta Ventures, one of the most respected enterprise software investors in Silicon Valley. He evaluates AI-first companies every day and has a few opinions about what's working and how to get your AI company funded. On this week's episode, Ken shares his perspective on venture capital, AI, and what the best pitches have in common. Li...

Send us Fan Mail Bill Davidow is an icon in the venture capital world having made his first $5,000 venture investment in the 1960s before starting Mohr Davidow in 1985. This week’s episode of AI and the Future of Work is a fascinating discussion with Bill about his new book "The Autonomous Revolution: Reclaiming the Lives We’ve Sold to Machines”.  This is a rare opportunity to learn secrets f...

Send us Fan Mail On this week’s podcast, we interview Shannon Burns, internal developer tools manager from Slack. Shannon’s been adjusting to a new style of management during the quarantine. Let’s just say the pace hasn’t slowed down for her and her team but she’s adapted her leadership style to help everyone stay productive while also acknowledging how the pandemic has affected them personally. L...

Send us Fan Mail How AI and Humans Will Work Together to Build a More Human Future of Work In this turnaround format, Leeza McKeown and Dan King interview Dan Turchin!   Hear... -- Dan's backstory - starting PeopleReign.io to help augment the human experience.  (What are his goals?) -- The benefits of AI for a frontline call center agent.  (Timely.... 600% increase in need for employee IT sup...

Send us Fan Mail We enjoyed our discussion with Charlene Li, analyst and best-selling author of The Disruption Mindset, so much last December that we invited her back to discuss the impact of the pandemic on leaders, culture, and the evolving nature of work. Charlene's advice for disruptors is more relevant than ever. Charlene's advice to leaders who have themselves been disrupted: &quot...

Send us Fan Mail In this week’s episode of AI and the Future of Work, Slack Senior Vice President of Engineering Allan Leinwand shares how he’s leading his teams through the pandemic and what it means within Slack when CEO Stewart Butterfield says “we were made for this.”  Allan helped develop, launch, and manage some of the most-loved technology products in history including Cisco’s routing produ...

Send us Fan Mail On this week’s episode of AI and the Future of Work, we discuss the future of post-pandemic consumer behavior and AI in retail with Breinify CEO Diane Keng. Breinify develops a predictive personalization engine used by brands like BevMo! to understand how we buy and optimize the buying experience. She’s building a great culture and learning fast as a first-time founder and CEO.  L...

Send us Fan Mail In this week’s episode of AI and the Future of Work, Dan Turchin discusses Silicon Valley culture pre and post pandemic, SaaS metrics, and the mistakes that get CEOs fired with Dave Kellogg, Silicon Valley luminary, investor, advisor, and CEO.  Listen and learn... What’s the single most important metric for venture-backed SaaS companies… and why you’re probably calculating it wron...

Send us Fan Mail In recent weeks, we’ve been discussing what leaders do in a crisis. This week, we share an update from a discussion last November with Tess Posner, CEO of AI4ALL .  In the past six weeks, AI4ALL has… Released a new Open Learning course about AI and COVID-19 for students and educators.  Published a sentiment analysis and NLP curriculum.  Made more than 65 hours of AI curricula and...

Send us Fan Mail In this week’s episode of AI and the future of work, we discuss enterprise bots and natural language processing with Socrates.ai CEO Randy Womack. Randy is a 30-year Silicon Valley enterprise software veteran who has built successful teams and products at amazing organizations like SuccessFactors (now SAP) and Castlight Health.  Listen and learn...  What is an employee experience...

Send us Fan Mail This week, we discuss the human toll of the pandemic on day 35 of the shelter in place order. We also discuss what life on the other side will be like. We're learning from organizations like TaskRabbit whose CEO Stacy Brown-Philpot shares her organization's journey with Bob Safian on Reid Hoffman's Masters of Scale.  We're re-publishing an episode that original...

Send us Fan Mail This week, you’re stuck with my voice sharing my thoughts on the situation. We'll get back to interviews about AI next week. It’s a confusing time for all of us. There’s no way to comprehend the magnitude of what is happening right now. In this podcast, I discuss... What's ahead for company culture as second curve effects hit the workplace. Why organizations are more lik...

Send us Fan Mail This week, we’re sharing a conversation I recorded a few weeks back with Shane Carlson and Laura Araujo on their Techno Biotic podcast. It was before the pandemic so, shockingly, we didn’t share work from home tips and there was no discussion about toilet paper hoarding.  Shane and Laura geek out weekly about the intersection of post-humanism, technology, and culture. In this disc...

Send us Fan Mail We’re joined by Barclay Rae on this week’s episode of AI and the Future of Work. Barclay has consistently been named one of the top 20 influencers in IT Service Management. He’s an accomplished speaker, consultant, and author having recently contributed to the ITIL 4 content library. Barclay joined us to discuss the impact of the pandemic on service management and what leaders sho...

Send us Fan Mail This week, we're re-sharing an episode that originally aired August 2019 because it's more timely than ever. In it, Jordan Husney, founder and CEO of remote work pioneer Parabol talks about the future of work in remote teams. Listen and learn...  About Jordan's entrepreneurial journey Why he started Parabol How to hold distributed teams accountable Why cultures that...

Send us Fan Mail Ash Rust, startup entrepreneur and pre-seed investor, discusses what he looks for in founding teams, why the best founders succeed, how he evaluates companies, and what opportunities he’d fund if he saw the right pitch.  Listen and learn...  The three common attributes of the best startup CEOs  What Ash looks for when coaching entrepreneurs  The best pitches Ash has heard recently...

Send us Fan Mail Reza Nazeman , serial CIO from Microsoft and McKinsey and current CIO of SAP Concur, discusses the evolving role of IT in the era of automation and why thinking business first is how he adds value as a technology leader. Tune in to learn... How Reza got his start in Germany and earned his way into roles of increasing responsibility What are the attributes of a great culture and wh...