Karen Smiley

Agile Analytics and Beyond

Technology EN ↓ 32 episodes

Selected audio from Karen Smiley's free personal Substack newsletter. I talk about practical applications of agile, AI, analytics, data, business, culture, equality, ethics, technology, and more. My posts are based on 30+ years of software industry experience. All articles are 100% human-created (no AI). karensmiley.substack.com

Author

Karen Smiley

Episodes

Data privacy at the home show 17.02.2019 4:47

Ever wonder how all of those social aggregator sites get all of that personal information about you and your family and friends? This is how. Agile Analytics and Beyond is a FREE reader-supported newsletter. To automatically receive new posts and let me know you support my work, consider becoming a subscriber ! Get full access to Everyday Ethical AI at karensmiley.substack.com/subscribe

Management lessons from Bones 02.06.2011 7:17

3 observations and 5 DO's and DON'Ts for software management, based on season 2 episode 1 of the forensic series "Bones". Agile Analytics and Beyond is a FREE reader-supported newsletter. To automatically receive new posts and let me know you support my work, consider becoming a subscriber ! Get full access to Everyday Ethical AI at karensmiley.substack.com/subscribe

5 steps to customer dis-service 11.09.2010 2:21

How to lose a customer in 5 easy steps, motivated by a customer dis-service experience I had today with a company I pay lots of money every month for tech-related services. Agile Analytics and Beyond is a FREE reader-supported newsletter. To automatically receive new posts and let me know you support my work, consider becoming a subscriber ! Get full access to Everyday Ethical AI at karensmiley.su...

Money and Time 11.08.2010 2:54

Thoughts on businesses who know the 'time value of money', but disregard the 'money value of time'. Agile Analytics and Beyond is a FREE reader-supported newsletter. To automatically receive new posts and let me know you support my work, consider becoming a subscriber ! Get full access to Everyday Ethical AI at karensmiley.substack.com/subscribe

Lessons from a near-snafu in hotel parking 21.03.2010 3:18

Customer Service and process insights from my experience with hotel valet parking at SEPG 2010 in Savannah, Georgia. Agile Analytics and Beyond is a FREE reader-supported newsletter. To automatically receive new posts and let me know you support my work, consider becoming a subscriber ! Get full access to Everyday Ethical AI at karensmiley.substack.com/subscribe

Logan's Run and measurement dysfunction 11.03.2010 3:26

Thoughts on measurement dysfunction in software organizations, by analogy with controlling health care costs and the dystopian novel Logan's Run. Agile Analytics and Beyond is a FREE reader-supported newsletter. To automatically receive new posts and let me know you support my work, consider becoming a subscriber ! Get full access to Everyday Ethical AI at karensmiley.substack.com/subscribe

Why even defect prevention isn't enough 12.05.2009 1:48

A recent stay at a reasonably nice hotel reminded me of the wisdom on meeting customer needs that "Just because nothing is wrong, doesn't mean anything is right." Agile Analytics and Beyond is a FREE reader-supported newsletter. To automatically receive new posts, consider becoming a subscriber! Get full access to Everyday Ethical AI at karensmiley.substack.com/subscribe