Agents of Scale

Zapier’s Wade Foster talks with Newfront CEO Spike Lipkin to learn how an AI-powered insurance brokerage is rethinking a $2 trillion industry, without forcing new workflows or long trainings. Spike shares the moments where AI finally matched the hype—from a hackathon where half of projects went straight into production, to an AI benefits bot that saves HR teams a month of work every year, to contr...

What if AI isn’t replacing your team—but making them irreplaceable?  In this episode, Zapier’s Wade Foster talks with Gainsight CEO Nick Mehta and Enterprise AI Transformation lead Seth Wylie about how they got 90% of their teams actively using AI —and not because they had to, but because they realized it made them better at their jobs.  From grassroots experimentation meetups (that employees atte...

Before Copilots, Agents, or VC cash—Andrew Bialecki hit $1 million in revenue without hiring a single employee. That early discipline—automate everything, obsess over the customer, and build real product value—carried Klaviyo all the way to a 2023 IPO and a business that still runs lean. But now we’re in the acceleration age. AI is everywhere, speed is free, and the temptation to move fast and aut...

Agents of Scale is a new podcast from Zapier about what it actually takes to scale AI across an organization—not in theory, but in the rooms where the decisions get made. Hosted by Zapier CEO Wade Foster, each episode features candid conversations with execs who are rethinking how their teams work, how their orgs are structured, and how leadership itself has to evolve. No panels. No pundits. Just...