Agents of Nonprofit

In this episode of Agents of Nonprofit, I talk with Ryan Boggs from Arkus. Arkus is redefining and reshaping what it means to hire an outside consultant by providing a diverse set of services from Salesforce implementations to custom application development. Topics we cover include: The magic of becoming partners with clients  How a nonprofit can prepare for migration from a legacy CRM system to S...

In this episode of Agents of Nonprofit, I talk with Matt Frank - Director of Technology Evangelism and Product Marketing at Blackthorn. Blackthorn helps to meet the needs of modern nonprofit organizations in meaningful ways through their Salesforce-native apps. Topics we cover include: What Blackthorn offers to nonprofits to help them succeed The ethos of simplicity behind Blackthorn apps Blacktho...

BuildGood is a donor communications agency that helps nonprofits with done-for-you fundraising services and consulting. In this episode, Mike Duerksen, founder and CEO of BuildGood, joins me to discuss fundraising services, best practices, and much more.  Topics we cover include: Mike’s journey to starting BuildGood The agency’s core services and outcomes Positive and negative indicators Mike cons...

Donor Science Consulting helps nonprofits stay competitive through advanced data analytics. In this episode, Matthew Dubins, founder of Donor Science Consulting, joins me to discuss all things data science.  Topics we cover include: How Matthew got started in data science and the nonprofit space Why no organization can afford to ignore data science Some of the main services he offers, all centered...

Elements.cloud is a change intelligence platform that helps organizations get more out of Salesforce through analysis and documentation. In this episode, Ian Gotts, founder and CEO at Elements.cloud, joins me to discuss change intelligence and documentation best practices.  Topics we cover include: The features and capabilities of Elements.cloud, including automated documentation, consolidating da...

Wingate Group is a Salesforce consulting boutique serving clients throughout Canada and the USA. In this episode, Andrew Maruzzella, Director of Professional Services at Wingate Group, joins me to discuss the ins and outs of Salesforce consulting for nonprofits.  Topics we cover include: What Salesforce used to look like in the past and how far it’s come since The differences between a consulting...

Oxfam Canada, a member of the International Oxfam Confederation, works to end global poverty through fighting for womens’ rights. In this episode, Saleh Nur, IS and Analytics Specialist at Oxfam Canada, joins me to discuss the challenges and processes of working within such a multinational company in the nonprofit space, and how Oxfam Canada uses Salesforce as their central hub.  Topics we cover i...

LemonSkies helps nonprofit organizations create campaigns, plan strategically, and improve their messaging, and more. In this episode, Olga Woltman, Founder and Principal of LemonSkies, joins me to discuss how empathy drives every aspect of her work. Topics we cover include: Olga’s journey to working with nonprofits and founding LemonSkies How to handle change management with empathy How to determ...

Vera Solutions works with social sector organizations to help them understand, track, and leverage data to amplify their impact. In this episode, Katrina Seidel, Director of Business Development at Vera Solutions, joins me to discuss their product Amp Impact and how they’ve served over 325 organizations so far.  Topics we cover include: How Vera Solutions got its start The benefits of using Amp Im...

Talented and experienced Salesforce nonprofit consultant Sandy Hunter joins me to discuss some of the major topics of being a consultant in the nonprofit industry. We discussed topics such as: - How he got started working with NFPs - How great it feels to be part of a larger community - How he evaluates an existing Salesforce installation in order to make recommendations - His most favorite and le...

Prodly provides DevOps (Development Operations) services and tools to help organizations manage their day-to-day operations at a technical level. In this episode, Abby Malvestuto, Product Marketing Specialist at Prodly, joins me to discuss the key functions of Prodly and how it makes handling data and metadata simple, even for non-technically-inclined users.  Topics we cover include: What DevOps a...

As a nonprofit, you probably have tons of questions about which CRM is right for you. In this episode, I tackle some of the most import points and considerations if you choose Salesforce as your CRM. Topics include: How to get started with Salesforce for nonprofits When is Salesforce right for your organization Finding an implementation partner Out-of-the-box features Popular 3rd party apps Overco...

Volunteer West Island is one of about 114 volunteer centers in Quebec, and works to match volunteers with opportunities to serve the community. In this episode, Lynda Barrett, Executive Director of Volunteer West Island, joins me to discuss using an online system, and specifically Salesforce, to efficiently manage volunteer data for their wide variety of services.  Topics we cover include: The man...

The Breakfast Club of Canada serves children across Canada, providing them with nutritious food at school. In this episode, Maxime Poulin and Sandra Villeneuve of The Breakfast Club of Canada join me to discuss making the change to Salesforce from the organization's previous CRM.  Topics we cover include: The specific technologies The Breakfast Club of Canada uses to receive donations, handle...

PICNet’s suite of apps, Soapbox Engage, serves nonprofits and organizations of all sizes, helping meet all of their unique technology needs. In this episode, Ryan Ozimek, co-founder and CEO of PICNet, joins me to discuss the functions, integrations, and future of Soapbox Engage.  Topics we cover include: The origin of PICNet, and how he grew it from an idea to the business it is today An up-close...

An introduction to my podcast and what I intend to share and explore. If you enjoyed this podcast, please consider leaving a review on Apple Podcasts, or your preferred podcast player. Thank you kindly! Support the show