AdjusterTV Radio

Coaching Call: Thomas is a new adjuster who is interested in learning more about certifications, gear, and how to stand out on resumes and interviews. How to use the Haag field books Haag Certified Reviewer program How many claims should a new adjuster be able to close on their first storm? Learn Xactimate and Symbility Why certifications aren't the most important thing How getting rope and h...

What if you and your friend, spouse, or partner want to team up and tackle storms this season? In this podcast, Matt shares his thoughts on the best way that a couple can close more claims with less stress as a team. ALSO... should adjusters specialize or diversify their claims experience and knowledge? what should adjusters do to LEVEL UP? is there an advantage to visiting IA firm offices IN PERS...

In this video, Matt and newbie adjuster Seth talk about: How to work through a fear of heights as a property adjuster How to find work right away in claims How to switch careers smoothly without wrecking your family's finances A super simple strategy for not becoming a sad statistic on your first major claims deployment Virtual adjuster ridealongs and advanced training:  https://adjustertv.co...

Matt chats with a 5-year veteran adjuster about How he got started on Irma Advice for new adjusters - people with family and reality check Why AdjusterTV Plus is so useful for new adjusters Networking Should you become a staff adjuster first? Should you work for a restoration construction company or a water mitigation company? How to prove to IA firms that you're ready to work? Why you should...

Are auto claims a good stepping stone to a career in property claims? Guest host Max Olson talks about his career in auto claims and how rewarding it's been for him. Thank you for being an AdjusterTV Radio listener!  Please visit adjustertvplus.com and use coupon code PODCAST for a free month of the best new adjuster training videos.  New videos arrive every week!

Matt and a former IT worker talk about how - now that he has his feet under him with deployments and daily assignments - he can accelerate his career and find that work/life balance.   Highlights: high volume hurricane claims handling vs ramping up as a new adjuster how quickly the snowball can happen  roof pictometry vs HOVER how Matt deals with chatty roofers why having a scoping system helps in...

In this episode, Matt and guest James Mathis talk all about ladders and how to be fast as an adjuster : Which ladder? Which vehicle? Speed secrets:  how to be a very fast adjuster who doesn't suck plus how to schedule and route claims for ultimate speed Matt REALLY DID close 36 claims in one day An insured has a panic attack over water mitigation (actually hilarious) Don't forget to chec...

Should you get trained as a staff adjuster and then quit to become an IA? It's a tough question and one that - if you're new - you will often hear as a great piece of advice.  But is going staff for a few months or a year really a smart way to go? In this episode of AdjusterTV, Matt and Andy Patterson - who was a multi-decade veteran claims adjuster at a major carrier - chat about Andy&a...

Join Crawford and Company leaders in a very informative panel discussion and Q&A from the 2022 Crawford Cat Conference in Orlando, FL. Panelists: Richard Folkman Buddy Sheets Doug New Pamela Gayles - Preparation for cat, flood, and desk deployments: - What state adjuster licenses does Crawford recommend? - Should you wait and get emergency licenses on cat? - Gear, equipment, and skills prepara...

In this coaching call, Matt answers Nathan's questions:  How do you know which storm deployments to accept?  Is the adjuster position disappearing in the insurance industry?  How to effectively negotiate rates with IA firms and when is it appropriate to do so?  When is it appropriate to end an inspection early if an insured/CTR is being aggressive?  What credit cards/Hotels are best for point...

We're doing something a little bit differently in this episode of AdjusterTV.   Caleb M. joins Matt for an hour-long coaching call.  Caleb asks a TON of great questions but the biggest ones are: the biggest pitfalls for new adjusters how to avoid burnout one- and five-year career path recommendations what advice would Matt give himself if he could go back in time to the beginning and lots mor...

In this episode of AdjusterTV, Matt and James talk about how adjusters make money, how much you can make - but also the importance of having REALISTIC expectations. We also talk about: Deployment frustrations (major hurricanes) Good vs Good Enough in writing estimates  Tree bills Matt ruins a patio James meets childhood friends on claims in distant corners of the country Don't forget, adjuste...

In this episode of AdjusterTV Radio, learn exactly what the best independent adjusters do to earn the big bucks - including getting started right, how much money should you save, the best way to train, building relationships and networking, and so much more. RUNDOWN: What is an independent adjuster? The different types of adjusters: property auto cat daily additional types: commercial farm ranch c...

In this video, learn what we mean when we say "desk adjusting," how you can earn really good money as a desk adjuster, how to get this kind of work, and how to get good at the kind of work that you can do from home in your PJ’s... What is a Desk Adjuster?  There are a few roles: file review desk adjuster writer/VA QA staff adjuster How to get this kind of work: field deployment is still...

As we tiptoe into 2022, the indie claims biz is as strong as ever. AdjusterTV personality James Mathis began his claims career just a couple of years ago. Find out how he's doing as an IA. Also in this video, Matt and James yap at each other about all things DAILY plus: What does "DEPLOYED DAILY" mean? Deploying with pets. Types of IA work. Matt and James talk about their single hig...

Matt and Crawford's Director of Claims Training Geoffrey Conrad go deep on what new adjusters should be doing to get started including: First call list Getting noticed in training How to choose the firm that's right for you Who is Crawford? How to make extra money with We Go Look What is Crawford looking for in new adjusters? How important it is to learn policy - and how to learn it An a...

It's Real: The Unified Adjuster Interface!  How one company is making cobbled together claims software programs and systems a thing of the past.. It's about time! Matt and Telaclaims Founder and CEO David Milton talk about the future of claims from the perspective of an insuretech company. More opportunities are coming for adjusters using this new technology to be more effective in the f...

This week on AdjusterTV Radio, Matt and author, YouTuber, and construction sales training expert Becca Switzer talk in-depth about sales and how just about everything we do as adjusters involves sales at some level.  Tune in and learn about how she started her business, the 80-10-10 rule, how to plan your schedule to serve a longer-term goal, Advice for women getting into claims and construction i...

What kind of gear do you need as an insurance adjuster? Work smarter and set yourself up for success! From vehicles, gadgets and managing laundry on the road, Matt and James cover all things insurance adjuster gear on this week's AdjusterTV Radio along with Matt getting secretly recorded by a roofing sales guy in Wisconsin during a meeting. Thank you for being an AdjusterTV Radio listener!  P...

I want to be an adjuster, but where do I begin? This week’s episode is perfect for any experience level in the adjuster field because Guy Grand and I  give you the basics. We’ll cover everything from skillset prerequisites, expectation management, common Xactimate questions, initial deployment costs to prepare for, and more.  What skills should you show up with to training? Checklists are critical...

We aren't drones. Every Insurance Claims Adjuster has a heart, and at the heart of our work are real people struggling through real situations. This week, we'll look at the importance of putting quality customer service above anything else. Matt will share some personal experiences from the field with victims of Hurricane Harvey, spending time with the elderly and lonely people, and how...

In this episode of AdjusterTV Radio, Matt and Koby talk about how to make more than 100K a year as an independent adjuster.  How Koby's sales background helps him in claims How being an adjuster is very much like being a business owner Cultivating the Mamba Mentality Why corporate America isn't always the safer choice Managing storm earnings How to play the long game as a claims professi...

In this episodes of AdjusterTV Radio, Matt and James talk about all of the ways you can get injured or killed as a field adjuster/auto appraiser. Stories about falling off roofs James falls off a roof and gets sidelined How to climb down a steep roof in an emergency A storm manager falls off a roof and ends her career Jimmy falls off a roof and ruins the season Dan falls off a roof and shreds his...

In this episodes of AdjusterTV Radio, Matt and Jeff talk quicker, more efficient and safer ways to get roof measurements. Why Matt was against drones Jeffrey is an old-school nerd from way back How tech is speeding up adjuster workflow What does Certifly do? How far has drone inspection tech come in the last few years? Types of airspace - get permissions from apps like Kittyhawk How to deal with d...

In this episode of AdjusterTV Radio, Matt and James talk Personal Finance as an Independent Adjuster. Disclaimer Questions from YouTube Bad cat adjuster jokes Steps to becoming a cat property adjuster What license should you get first? And what licenses should you get next? How state adjuster license reciprocity works How emergency state licenses work Hurricane forecasts What is the path to becomi...