Berkley Industrial Comp
ADJUSTED
This is more than just a claims podcast. ADJUSTED, brought to you by Berkley Industrial Comp, is committed to changing the workers’ compensation insurance space to allow for a more holistic approach focusing on outcomes as well as the employer/injured worker experience. In an age where so much has become automated, we believe people matter! Together, we will take a deep dive with industry leaders who are changing the landscape of Workers’ Compensation to offer a new perspective on insurance. We are thrilled to have you join us in our journey and hopefully have some fun along the way. For more...
Author
Berkley Industrial Comp
Category
Podcast website
Latest episode
Sep 15, 2025
Where to listen?
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Episodes
Effective Negotiations with Carl Van 02.10.2023 39:23
In this episode, ADJUSTED welcomes Carl Van , President & CEO of International Insurance Institute . Carl discusses some strategies and techniques to effectively negotiate throughout the life of a claim. Season 6 is brought to you by Berkley Industrial Comp . This episode is hosted by Greg Hamlin and guest co-host Mike Gilmartin, Area Vice President, Sales & Distribution, for Key Risk ....
Effective Nurse Case Management with Mollie Kallen 18.09.2023 46:36
In this Rebroadcast episode, ADJUSTED welcomes Mollie Kallen, President and CEO of MKCM National Case Management. Mollie shares her insights about the differences between good case management and great case management! Season 6 is brought to you by Berkley Industrial Comp . This episode is hosted by Greg Hamlin and guest co-host Paloma Duncan, Senior Catastrophic RESOLUTION specialist at Berkley I...
From Recovery to Helping Others with Josh Shutts 04.09.2023 31:36
In this episode, ADJUSTED welcomes Josh Shutts, Therapist with Brooks Rehab as well as a former patient and work comp claimant. Josh discusses his injury and recovery with Brooks Rehab as well as his experience with the work comp process. He also discusses his journey from being a patient to becoming a certified therapist. Season 6 is brought to you by Berkley Industrial Comp . This episode is hos...
Season 5 Wrap Up 21.08.2023 41:30
In this episode, ADJUSTED welcomes all the Co-Hosts and Crew from season 5 to discuss and reflect on season 5. Season 5 is brought to you by Berkley Industrial Comp . Comments and Feedback? Let us know at: https://www.surveymonkey.com/r/F5GCHWH Visit the Berkley Industrial Comp blog for more! Got questions? Send them to marketing@berkindcomp.com For music inquiries, contact Cameron Runyan at camru...
Why do Employees Stay and What Causes them to Leave with Chris Moore 07.08.2023 40:09
In this rebroadcast episode, ADJUSTED welcomes Chris Moore, Managing Partner at Insure National. Chris shares his thoughts on what employers can do to help attract and retain employees. Season 5 is brought to you by Berkley Industrial Comp . This episode is hosted by Greg Hamlin and guest co-host Matt Yehling, Directory of Claims at Midwest Employers Casualty . Visit the Berkley Industrial Comp bl...
Texting and Claims with Stephanie Behnke 24.07.2023 35:15
In this episode, ADJUSTED welcomes Stephanie Behnke Solution Consulting Director with Hi Marley. Stephanie discusses the Hi Marley platform and the benefits of texting capabilities for adjusters. Season 5 is brought to you by Berkley Industrial Comp . This episode is hosted by Greg Hamlin and guest co-host Suzanne McAuliffe Vice president of claims for Key Risk . Visit the Berkley Industrial Com...
Adjusting with Empathy 10.07.2023 53:05
On this Rebroadcast episode of ADJUSTED, we welcome Natalie Dangles, Hope Remetta, and Kate Schottlekotte. Our guests discuss what it means to adjust claims with empathy and some out of the box ways they are challenging the traditional claims handling mindset. Season 5 is brought to you by Berkley Industrial Comp . This episode is hosted by Greg Hamlin and guest co-host Matt Yehling, Directory of...
The Power of Listening with Tim Hast 26.06.2023 46:50
In this episode, ADJUSTED welcomes Tim Hast, Author of "Powerful Listening Powerful Influence" and executive coach. Tim discusses why listening is important and some ways to improve our ability to listen. Season 5 is brought to you by Berkley Industrial Comp . This episode is hosted by Greg Hamlin and guest co-host Matt Yehling, Directory of Claims at Midwest Employers Casualty . Visit...
Overcoming a Catastrophic Injury with Timothy Alexander 12.06.2023 44:52
On this episode of ADJUSTED, we welcome a special guest, Timothy Alexander . TA shares his story and inspiration for overcoming a catastrophic injury. Season 5 is brought to you by Berkley Industrial Comp . This episode is hosted by Greg Hamlin and guest co-host Allison Marlow, Sr. VP Business Development & Marketing for Berkley Industrial Comp. Visit the Berkley Industrial Comp blog for more!...
Digital Transformations with Ema Roloff 29.05.2023 43:15
In this episode, ADJUSTED welcomes Ema Roloff Director of North American Property and Casualty Sales. Ema discusses effective implementation of digital transformations and some ways to help facilitate an easy transformation. Season 5 is brought to you by Berkley Industrial Comp . This episode is hosted by Greg Hamlin and guest co-host Sam Neer, Group Product Manager with Berkley Alternative Market...
Data Driven Decision Making with Matt Murphy 15.05.2023 47:15
On this Rebroadcast episode of ADJUSTED, we welcome a special guest, Matt Murphy, Vice President & Managing Actuary at Berkley Industrial Comp. Matt discusses all things data and decision-making: risks, rewards, and nuances. Season 5 is brought to you by Berkley Industrial Comp . This episode is hosted by Greg Hamlin and guest co-host Mike Gilmartin, Area Vice President, Sales & Distribut...
Continuing Education with Bob Wilson 01.05.2023 50:06
In this episode, ADJUSTED welcomes Bob Wilson President & CEO of WorkCompCollege.com. Bob shares his thoughts on the changes happening within the workers compensation industry. Season 5 is brought to you by Berkley Industrial Comp . This episode is hosted by Greg Hamlin and guest co-host Mike Gilmartin, Area Vice President, Sales & Distribution, for Key Risk . Visit the Berkley Industrial...
Overcoming an Opioid Addiction with Alex Elswick 17.04.2023 47:41
On this special rebroadcast episode of ADJUSTED, we welcome a special guest, Dr. Alex Elswick , co-founder of Voices of Hope and University of Kentucky Professor in the Department of Family Sciences. Alex shares his story of addiction and his road to recovery. Season 5 is brought to you by Berkley Industrial Comp . This episode is hosted by Greg Hamlin and guest co-host Mike Gilmartin, Area Vice...
Understanding Experience Modification Ratings with Dustin King 03.04.2023 43:12
In this episode, ADJUSTED welcomes Dustin King, Vice President of underwriting at Berkley Industrial Comp. Dustin discuss what an Experience Modification Rating is and why it is important to an insured and insurance company. Season 5 is brought to you by Berkley Industrial Comp . This episode is hosted by Greg Hamlin and guest co-host Mike Gilmartin, Area Vice President, Sales & Distribution,...
The 8 Characteristics of an Awesome Adjuster with Carl Van 20.03.2023 55:20
In this episode, ADJUSTED welcomes Carl Van , President & CEO of International Insurance Institute and author of The 8 Characteristics of the Awesome Adjuster. Carl gives deeper insight into the 8 characteristics and offers advice for those entering the industry. Season 5 is brought to you by Berkley Industrial Comp . This episode is hosted by Greg Hamlin and guest co-host Matt Murphy, Managi...
Technology and Claims with Sam Neer 06.03.2023 41:42
In this episode, ADJUSTED welcomes Sam Neer, Group Product Manager with Berkley Alternative Market Technology (BAMTECH). Sam discusses how technology and claims work together, and the ever changing landscape that is technology. Season 5 is brought to you by Berkley Industrial Comp . This episode is hosted by Greg Hamlin and guest co-host Matt Yehling, Directory of Claims at Midwest Employers Casua...
Changing the Claims Experience with Luella Alcorn 20.02.2023 39:18
In this Rebroadcast episode, ADJUSTED welcomes Luella Alcorn, Business Operations Manager at Berkley Industrial Comp. Luella discusses how her team is changing and enhancing the customer experience. Season 5 is brought to you by Berkley Industrial Comp . This episode is hosted by Greg Hamlin and guest co-host Matt Yehling, Directory of Claims at Midwest Employers Casualty . Comments and Feedback?...
The Power of Internships 06.02.2023 38:05
In this episode, ADJUSTED welcomes Luella Alcorn, Business Operations Manager, Luke Lenihan, Associate Underwriter, and Tristan King, Business Engagement Intern. Luella, Luke, and Tristan discuss why internships are a great option for both students and companies. Season 5 is brought to you by Berkley Industrial Comp . This episode is hosted by Greg Hamlin. Comments and Feedback? Let us know at: ht...
Changing Workers Compensation with Bob Wilson 23.01.2023 53:29
In this Rebroadcast episode, ADJUSTED welcomes Bob Wilson President & CEO of WorkersCompensation.com. Bob shares his thoughts on the changes happening within the workers compensation industry. Season 5 is brought to you by Berkley Industrial Comp . This episode is hosted by Greg Hamlin and guest co-host Mike Gilmartin, Area Vice President, Sales & Distribution, for Key Risk . Comments and...
Claims Investigation with Karyl Bierwagen 09.01.2023 31:48
In this episode, ADJUSTED welcomes Karyl Bierwagen, Senior Catastrophic Resolution Specialist with Berkley Industrial Comp. Karyl shares her thoughts on how to conduct a successful investigation of a claim as well as some things to avoid while investigating. Season 5 is brought to you by Berkley Industrial Comp . This episode is hosted by Greg Hamlin and guest co-host Matt Yehling, Directory of Cl...
50th Episode - Thank You to our Listeners 26.12.2022 10:22
In this special episode ADJUSTED host Greg Hamlin shares some updates, insights, and gratitude as he looks at where it all started, and what is coming for ADJUSTED. "This is Water" by David Foster Wallace: https://www.youtube.com/watch?v=eC7xzavzEKY ADJUSTED is brought to you by Berkley Industrial Comp . Comments and Feedback? Let us know at: https://www.surveymonkey.com/r/F5GCHWH Visi...
Season 4 Wrap Up 12.12.2022 31:20
ADJUSTED welcomes the Co-Hosts and Crew to wrap up and reflect on season 4. Season 4 is brought to you by Berkley Industrial Comp . Comments and Feedback? Let us know at: https://www.surveymonkey.com/r/F5GCHWH Visit the Berkley Industrial Comp blog for more! Got questions? Send them to marketing@berkindcomp.com For music inquiries, contact Cameron Runyan at camrunyan9@gmail.com
Reserving with Julie Greer 28.11.2022 47:07
In this episode, ADJUSTED welcomes Julie Greer, Senior Catastrophic Resolution Specialist with Berkley Industrial Comp. Julie discusses some general best practices of reserving claims and the possible effects of poor claim reserving. Season 4 is brought to you by Berkley Industrial Comp . This episode is hosted by Greg Hamlin and guest co-host Matt Yehling, Directory of Claims at Midwest Employers...
Treating Chronic Pain with Dr. Hanscom 14.11.2022 49:02
In this episode, ADJUSTED welcomes Dr. David Hanscom Orthopedic back surgeon and author of Back in Control: A Surgeon’s Roadmap Out of Chronic Pain. Dr. Hanscom discusses chronic pain and how it can be treated without surgery. Season 4 is brought to you by Berkley Industrial Comp . This episode is hosted by Greg Hamlin and guest co-host Matt Yehling, Directory of Claims at Midwest Employers Casual...
FCEs and Balance Testing with Josh Schuette 31.10.2022 55:11
In this episode, ADJUSTED welcomes Josh Schuette Director of National Workers Compensation Sales and Account Management at Brooks Rehabilitation. Josh discusses FCEs and balance tests and what role they play in recovery. Season 4 is brought to you by Berkley Industrial Comp . This episode is hosted by Greg Hamlin and guest co-host Mike Gilmartin, Area Vice President, Sales & Distribution, for...
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