Association of Convenience Stores
ACS: The Local Shop Podcast
Convenience stores are a huge part of the UK economy, employing over 443,000 people while serving millions of customers every day. The Local Shop Podcast brings the ACS team together with retailers and industry experts to discuss upcoming trends and the biggest political issues affecting the sector.
Author
Association of Convenience Stores
Category
Podcast website
Latest episode
May 11, 2026
Where to listen?
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Episodes
54: How to Go Green in Store 16.08.2021 36:18
James Lowman is joined by green expert Victoria Robertshaw, Retail Sector Council co-chair Richard Pennycook and net zero policy advisor Sam Lux to discuss what retailers can do to be greener, as well as the new Green Street initiative. Find out more about Green Street at www.greenstreet.org.uk
53: What's next for ultra-fast grocery? with Matt Truman (True Global) 25.06.2021 39:01
We're joined by prominent retail and tech investor Matt Truman of investment firm True Global to take a deep dive into ultra-fast grocery models like Getir, Weezy and others that have been making headlines in recent months, and how they might change the convenience sector in the future.
52: #ShopKind 19.04.2021 17:53
Chris talks to Ed Woodall about the launch of the industry-wide #ShopKind campaign, plus a Sky News interview with James Lowman and Debbie Robinson.
51: 2021 Budget Reaction: Good news for local shops? 03.03.2021 19:34
Chris is joined by James Lowman, Steve Dowling and Eleanor O Connell to run through the big announcements from this year's Budget, whether it's good news or bad news for the convenience sector, and what we can expect next from the Government.
50: Talking Age of Play Changes with Camelot 25.02.2021 24:16
Chris is joined by Camelot Head of Retail Operations Julie Brian to talk through the ins and outs of the upcoming change to the age of play for National Lottery products and what it means for retailers. Plus, changes to CBD regulations, and an update on Natasha's Law. Visit the Camelot Retailer Hub at https://www.tnlretailerhub.co.uk/
49: What's the future of business rates? 08.02.2021 18:38
Chris is joined by James and Ed to talk about whether the business rates system is still fit for purpose, if there's a simple alternative, and what local shops need right now to help them plan for the future.
48: Discussing Violence and Abuse with USDAW and Sussex PCC Katy Bourne 08.12.2020 40:29
Chris is joined by Ed Woodall from ACS, Doug Russell from shopworkers union USDAW and Sussex Police and Crime Commissioner Katy Bourne OBE to talk through the issues facing retailers when it comes to violence and abuse, how to get involved with the upcoming PCC elections and the #keepingchristmaskind campaign.
47: The Spending Review Review 26.11.2020 12:47
Chris is joined by ACS Government Relations Director Ed Woodall to talk through the big announcements in the Spending Review, what they mean for retailers, and what all of this means for the future.
46: Innovation Showcase Preview 23.11.2020 18:10
On this episode, Chris talks through the latest announcements on the end of lockdown in December, and Will Nelson joins the podcast to talk through the shortlisted entries for this year's Innovation Showcase.
45: Face Coverings, Masterclasses and More! 25.09.2020 35:41
On this episode, Chris talks through the latest on the new regulations that have just come into force affecting convenience stores, we hear a preview of the latest local radio campaign with James Lowman, and exclusive audio from the Summit Masterclass on making local products a star.
44: Local Shop Report 2020 10.09.2020 26:00
On this episode, we talk about the 2020 Local Shop Report - featuring a discussion with ACS Government Relations Director Ed Woodall and an expert panel from Summit20 including Michael O’Loughlin (SimplyFresh), Loreta Lingyte (The Retail Data Partnership) and Aidan Fortune (Convenience Store).
43: Summer Statement Reaction 08.07.2020 11:47
Chris is joined by ACS Government Relations Director Ed Woodall to provide initial thoughts on the Chancellor's summer statement and what it means for local shops.
42: Talking Investment with Joe Williams 02.07.2020 29:40
Chris is joined by award winning independent retailer Joe Williams to talk about some upcoming changes to his store in Hook Norton and how his business has fared during lockdown. There's also an update on the reopening of businesses on July 4th, as well as news from Scotland about mandatory face coverings in shops from July 10th.
41: Supporting Carers 12.06.2020 29:34
On this episode of the podcast, Chris is joined by Emma Bould (Alzheimer's Society), Emily Holzhausen (Carers UK) and Sally Wake (Company Shop) to talk about the role of local shops in supporting carers in communities.
40: The Future of Employment - with James Lowman 04.06.2020 20:16
On this episode of the podcast, Chris talks to ACS chief executive James Lowman about the impact that the pandemic has had on colleagues working in the convenience sector, the pressures facing workers in the upcoming recession, and the challenges of keeping a sustainable home delivery offer going post-lockdown.
39: New Research on How Local Shops are Responding 20.05.2020 11:40
On this episode of the podcast, we hear from James Lowman on new research into how the convenience sector has responded to the lockdown, and there's a reminder about changes to tobacco legislation. To refer yourself for a coronavirus test, the website link is https://self-referral.test-for-coronavirus.service.gov.uk/
38: Taking Stock with James Lowman and Ed Woodall 13.05.2020 39:29
On this episode, Chris is joined by James and Ed to discuss what the latest changes to the lockdown rules mean for retailers, whether the Government's view of local shops has improved since the Covid-19 crisis, and what the long term impact for the sector might be.
37: Amit Puntambekar and Harriet English 06.05.2020 34:58
On this episode, we speak to Amit Puntambekar, a Nisa retailer from Fenstanton about how his business is adapting, and there's a discussion with Harriet English from the Plunkett Foundation on how community shops and pubs are coping with the lockdown measures.
36: Dennis Williams and Graham Soult 29.04.2020 47:31
On this episode, we talk to award winning Scottish community retailer Dennis Williams about the success of Broadway Convenience Store's new hardship fund, and retail consultant Graham Soult about what the future looks like for retail after Covid-19. There's also a chance to hear the newest local radio campaign on Covid-19 testing with ACS chief executive James Lowman.
35: Menthol Ban Revisited 22.04.2020 19:46
On this episode Chris revisits the upcoming menthol ban with Julie Byers, exploring which products are affected as part of the ban and what retailers need to do to make sure that they are prepared. We also hear a preview of the latest local radio campaign with James Lowman.
34: A New Normal 15.04.2020 31:21
On this episode, Chris talks to SPAR retailer David Charman and Costcutter retailer Josie Chamberlain about how their businesses have reacted and adapted in the last few weeks. We also hear a preview of the latest local radio campaign with James Lowman.
33: How Stores Are Adapting 08.04.2020 46:10
On this episode of the podcast, Chris speaks to David Sands about how the David's Kitchen business has had to refocus during the lockdown, and to Richard Inglis about his experience of running three stores in locations that have been hit hard in the last few weeks. There's also a preview of the latest radio campaign with James Lowman.
32: Keeping Colleagues and Customers Safe 02.04.2020 36:54
On this episode of the podcast, we're talking to Ed and James from ACS, Chief Inspector Patrick Holdaway, independent retailer Rav Garcha and Emma Bould from the Alzheimer's Society about crime in convenience stores during Covid-19, and how retailers are going above and beyond to support vulnerable customers.
31: Social Distancing 25.03.2020 29:39
On this episode of the podcast, Chris updates on the latest news from Government in terms of support for retailers in response to the ongoing situation with COVID-19 (Coronavirus) and speaks to Aman Uppal (One Stop Mount Nod) and Patrick Sewell (Sewell on the Go) about how they're responding to new social distancing guidance. 0:59 - Update on support for businesses 3:25 - One Stop Mount Nod 12:04...
30: Update on COVID-19 18.03.2020 41:36
On this episode of the podcast, Chris talks through the Government package of support for retailers in response to the ongoing situation with COVID-19 (Coronavirus) and speaks to award winning retailers Sunder Sandher and Avtar Sidhu about what they're doing to respond to demand. 0:42 - Government support for businesses 4:53 - Sunder Sandher 16:04 - Avtar Sidhu (Sid) 33:44 - Radio interview with J...
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