Hyperengage & Dextego
Across the Funnel
Across the Funnel is a weekly, interview-style podcast series uncovering bits of knowledge from some of the greatest minds in tech. We dig into concrete GTM moves across sales, customer success, and account management so you can build revenue that lasts. Powered by hyperengage & DextegoWant to join in as a guest, drop an email at podcast@hyperengage.io
Be sure to visit the podcast's website and support the creator: hyperengage.io
Author
Hyperengage & Dextego
Category
Podcast website
Latest episode
Oct 28, 2026
Where to listen?
Podcasts in the app Replaio Radio Coming soonPodcasts are coming to the app soon. Install now and be the first to see a whole new take on podcasts
Episodes
Ep # 170: Preventative AI: Replacing Approval Bottlenecks with Guardrails ft. Kyle Racki (Co-Founder & CEO, Proposify) 08.01.2026 48:16
In this episode of Across The Funnel, Adil Saleh sits down with Kyle Racki , Co-Founder and CEO of Proposify, and Proposify to explore why proposals remain the “digital handshake” in mid-market and enterprise sales, what teams actually buy proposal software for (speed, consistency, fewer errors, better buyer visibility), and how this category is evolving alongside contracts, CPQ, CLM, and digital...
Ep # 169: AI for Dispute Fighting: Turning Usage Data Into Bank-Readable Evidence ft. Patrick Petteruti (Founder, Chargeblast) 06.01.2026 44:09
In this episode of Across The Funnel, Adil Saleh sits down with Patrick Petteruti , Co-founder of Chargeblast , to explore how fast-growing consumer, DTC, and e-commerce businesses can keep chargebacks from becoming a business-ending payments problem, starting with Patrick’s origin story scaling Cramly.ai on Stripe and getting hit by rising disputes, then building Chargeblast’s chargeback aler...
Ep # 168: Pricing and Packaging for AI Usage Plans: Credits, Metering, and What Actually Works ft. Vova Feldman (Founder, Freemius) 23.12.2025 50:00
In this episode of Across The Funnel, Adil Saleh sits down with Vova Feldman , Founder at Freemius , to explore what it really takes to sell software globally when payments, subscriptions, invoicing, and tax compliance start competing with product work. Vova shares Freemius’s origin story: building software was fast, but turning it into a business took a year of implementation work because monetiz...
Ep # 167: The Economics Of Freemium Versus Revenue First ft. Steve Benson (CEO, Badger Maps) 18.12.2025 46:02
In this episode of Across the Funnel, Adil Saleh sits down with Steve Benson , CEO at Badger Maps , to explore why field sales still matters for high-ACV deals, and what it takes to build software that supports teams who live on the road. Steve breaks down how his background selling at IBM and Google, including work around the Google Maps API, shaped Badger Maps’ focus on mapping, routing, and ter...
Ep # 166: Account-Based Execution Without the Enterprise Budget ft. Aleksa Mitrović (Founder, Dealmayker) 16.12.2025 40:47
In this episode of the Hyperengage Podcast, Adil Saleh sits down with Aleksa Mitrović , Founder at Dealmayker , to explore why modern B2B sales is shifting from high-volume outreach to high-context conversations built on semantic signals and human psychology. Aleksa breaks down how “being the most prepared” beats being the most charismatic, and why teams win when they show up with industry context...
Ep # 165: Bootstrapping A Support Platform In An AI Hype Cycle ft. Vlad Shlosberg (CEO, Foqal) 11.12.2025 45:05
In this episode of the Hyperengage Podcast, Adil Saleh sits down with Vlad Shlosberg , CEO of Foqal , to explore how Slack and Microsoft Teams are reshaping modern support operations, why AI adoption in support is now driven from the top down, and what actually matters in messaging-based support metrics. They unpack the shift from resolution-time obsession to first-response expectations, and how i...
Ep # 164: Fraud, Signals, And Spend: How Modern Risk Engines Really Work ft. Robert Kraal (CEO & Co-Founder, Silverflow) 09.12.2025 50:53
In this episode of the Hyperengage Podcast, Adil Saleh sits down with Robert Kraal , Co-Founder at Silverflow , to explore how modern card processing infrastructure is reshaping payments for banks, acquirers, and SaaS companies. They unpack why legacy mainframe-era platforms struggle with new card features, regulation, and data needs, and how a data-first approach to recurring payments, tokenizati...
Ep # 163: The “Appropriate Experience” Test for AI in CS ft. Lincoln Murphy (VP of Customer Experience, ListKit) 04.12.2025 56:33
In this episode of the Hyperengage Podcast, Adil Saleh sits down with Lincoln Murphy , VP of Customer Experience at ListKit , to explore how customer success and post sale GTM are changing in a world of digital engagement and AI tools. Lincoln explains why obsessing over churn keeps teams stuck, and makes the case for focusing on customer outcomes and the overall experience instead. He talks throu...
Ep # 162: Turning Personality Insight Into Daily Execution ft. John Betancourt (CEO, Humantelligence) 28.11.2025 54:34
In this episode of the Hyperengage Podcast, Adil Saleh sits down with John Betancourt , CEO of Humantelligence , to explore how psychometrics and AI coaching are changing the way companies understand people, culture, and leadership at work. John walks through his 25 year journey from Procter & Gamble, Siebel, Reebok, and Puma into building Humantelligence and Ask Aura, a system that turns a 10...
Ep # 161: How to Build Outbound That Survives Gmail Summaries and AI Filters ft. Vladyslav Podoliako (CEO, Belkins & Founderly) 26.11.2025 46:23
In this episode of the Hyperengage Podcast, Adil Saleh welcomes Vladyslav , founder of Belkins . The discussion revolves around key challenges in B2B SaaS companies, particularly in customer acquisition and funding. Vladyslav shares insights on the evolution of outbound sales, the impact of AI, and the importance of personalized strategies over sheer volume in email marketing. He highlights Folder...
Ep # 160: Rethinking GTM: Aligning Every Team Around the Customer ft. Paul Staelin (ex CCO, Vercel) 20.11.2025 35:54
In this episode of the Hyperengage Podcast, Adil Saleh sits down with Paul Staelin , CCO of Vercel , to explore how customer success can scale in the developer-first era. Paul shares his journey from early startups to leading customer success at a $9B company, where he’s reshaping how enterprises and startups alike achieve outcomes with modern developer tools. They discuss the evolving role of CSM...
Ep #159: The Next UI Revolution: How AI Is Rewriting Human Machine Interaction ft Dennis Mortensen (CEO, LaunchBrightly) 18.11.2025 48:42
In this episode of the Hyperengage Podcast, host Adil Saleh and guest **** Dennis Mortensen , Founder and CEO of LaunchBrightly , ****to explore how conversational AI and automation are reshaping customer support, product documentation, and startup efficiency. Dennis shares insights on the evolution of conversational UI, emphasizing that language has now become a “solved science,” unlocking a new...
Ep # 158: How Postgres Branching Boosts Adoption & Retention ft. Tudor Golubenco (CTO, Xata) 13.11.2025 45:27
On this Hyperengage episode, host Adil Saleh sits down with Tudor Golubenco , CTO and Co-founder of Xata.io , who explains the shift from an Airtable-style “builder” DB to a Postgres-native platform for real workloads. The new Xata centers on copy-on-write branching (with data), built-in anonymization, and scale-to-zero—ideal for staging/QA without leaking PII. Instead of risky migrations, teams k...
Ep #157: From Spray-and-Pray to Predictive Sales ft. Viktoria Izdebska (Founder, Octrace) 15.10.2025 33:27
Join Adil Saleh and Viktoria Izdebska , Founder of Octrace , on this episode of the Hyperengage Podcast as they unpack how predictive intelligence is reshaping modern sales. Viktoria shares how Octrace helps companies move beyond “spray and pray” outreach by using data-driven signals to predict when prospects are ready to buy. They discuss the evolution of outbound in the age of AI, why timing now...
Ep #156: The Fast-Fashion Era of SaaS ft. Joseph Lee (CEO, Supademo) 09.10.2025 41:30
Adil Saleh from Hyperengage Podcast interviews Joseph Lee , the founder of Supademo . They discuss the challenges and strategies of SaaS startups, highlighting the significance of platforms in enhancing onboarding processes and customer value. Joseph Lee shares his journey from working at Fresh Line to founding Supademo, based on the need to effectively demonstrate product value in non-tech-native...
Ep # 155: Building a Data-Driven SaaS Estate for CS & GTM ft. Oliver Quittek (CRO, Viio) 25.09.2025 34:25
This episode of the Hyperengage Podcast features Adil Saleh in conversation with Oliver Quittek , the CRO at Viio , a platform aiding in SaaS spend management for enterprises. They discuss the challenges startups and enterprises face in managing AI and SaaS expenses, emphasizing the need for a 360-degree overview of SaaS applications. Oliver details Viio's approach to discovering and optimizin...
Ep #154: The Future of Data Warehousing in the Age of AI ft. Jacqueline Cheong (CEO, Artie) 17.09.2025 28:30
In this episode of the Hyperengage Podcast hosted by Adil Saleh , Jacqueline Cheong , CEO and co-founder of Artie , shares insights about her company’s unique technology that optimizes time and manages data storage efficiently. Jacqueline explains how her husband, Robin Cheong, who co-founded the company and has extensive experience with databases and distributed systems, was pivotal in addressing...
Ep #153: Scaling SaaS with No-Code Mobile Apps & AI ft. Kaius Meskanen (CEO, Choicely) 26.08.2025 34:08
In this episode of the Hyperengage Podcast, Adil Saleh sits down with Kaius Meskanen , CEO of Choicely , to explore how no-code and AI are transforming mobile app development. Kaius shares his journey from architecture and military service to building Choicely, a platform that enables anyone to create production-ready mobile apps in just a day, without writing a single line of code. They discuss h...
Ep # 152: Why AI Could Replace Your Sales Team ft. Dan Thomson (Founder & CEO, Sensay) 13.08.2025 37:23
On this episode, host Adil Saleh interviews Dan Thomson , CEO and founder of Sensay.io , to explore Sensay's journey in the AI industry. Sensay.io is a hybrid platform focused on building hyper-personalized AI chatbots for various use cases like sales, marketing, and customer support. Dan discusses how the concept of digital immortality inspired the platform's development and the challenge...
Ep # 151: Revealing the Million-User Milestone from Day One ft. Simone Macario (Founder of Sharly.ai) 12.08.2025 46:56
In this episode of the Hyperengage podcast , we welcome Simone , the founder of Sharly.ai , an AI-first platform focused on improving workflow management and operational excellence. Simone discusses the journey of onboarding a million users in the first year, challenges faced by startups, and the importance of staying grounded and data-driven. He emphasizes the critical role of AI in enhancing pro...
Ep # 150: AI is Changing Sales – Here's What You Don't Know ft. Ioanna Onasi (CEO & Founder, Dextego) 06.08.2025 51:23
Join Adil Saleh and Ioanna Onasi , Co-Founder & CEO of Dextego , on the Hyperengage podcast as they explore the transformative impact of AI on sales coaching and talent development. Ioanna shares her journey from an HR and psychology background to leading an AI-powered startup focused on improving sales performance through proactive coaching and human-centered AI models. The discussion covers...
Ep #149: Why Accountants are Ditching Spreadsheets ft. Emily Maxie (Interim SVP of Sales & Marketing, Firm360) 30.07.2025 1:14:37
Join Adil Saleh and Emily Maxie , Interim SVP of Sales & Marketing at Firm360 , on this episode of the Hyperengage podcast as they explore how Firm360’s all-in-one platform is transforming accounting firms with AI-driven sales and customer success strategies. Emily shares her journey from marketing leader to sales leadership, the importance of mastering fundamentals, and how custom GPT tools a...
Ep #148: Why DIY AI Solutions Might Be Riskier Than You Think with Brad Micklea (CEO & Founder, Jozu) 16.07.2025 42:09
In this episode of the Hyperengage podcast, host Adil Saleh speaks with Brad Micklea , the CEO and founder of Jozu . They discuss the difficulties of scaling AI models and agent workflows for enterprises. Brad shares his insights on the importance of self-hosting AI models to maintain data security and competitive differentiation. He emphasizes the challenges enterprises face, the significance of...
Ep #147: Reimagining Remote Work with Data-Driven Virtual HQs ft. Erik Braund (CEO, Katmai) 03.07.2025 50:17
In this episode of the Hyperengage podcast, Adil Saleh sits down with Erik Braund , Founder & CEO of Katmai , to explore how they’re transforming the future of remote work with immersive, data-driven virtual headquarters. Erik shares the personal and generational entrepreneurial journey that led to Katmai’s creation during the COVID-19 crisis, driven by the urgent need for meaningful digital c...
Ep #146: Redefining Web Access for AI Agents ft. Philippe Mizrahi (CEO, Linkup) 11.06.2025 37:23
In this episode of the Hyperengage podcast, Adil Saleh sits down with Philippe Mizrahi , Co-founder & CEO of Linkup , to discuss how they’re building core infrastructure for AI agents to access real-time, factual data from the internet. Philippe shares the origin story of Linkup, which was created to solve the messy and inefficient way most AI applications connect to online data. They dive int...
Similar podcasts
Replaio is not a podcast publisher; show names, artwork and audio belong to their authors and are distributed through public RSS feeds.