Heather Smith | Accountant & Storyteller

Accounting Apps Podcast

News EN ↓ 200 episodes

Exploring the intersections of accounting, technology and modern practice methodologies. Each month guests share how they built their business and how your business or clients can use technology to be more effective and efficient. This may include exploring: *How you can implement and integrate business tools with your online accounting software to automate processes, improve productivity, and profitability; *How to build a business developing business apps; or *How to build a tech stack that meets your business needs or introduce your clients to them. Brilliant guests include entrepreneurs, f...

Author

Heather Smith | Accountant & Storyteller

Category

News

Podcast website

accountingapps.podbean.com

Latest episode

Jul 8, 2026

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Episodes

The Tanda Story: From University Bar to Brisbane Skyline | Alex Ghiculescu 04.10.2023

Today I’m speaking with Alex Ghiculescu, co-founder of both Tanda and Workforce.com. Alex is known for blogging and has a Substack newsletter where he shares stories from his 10+ years of building Tanda. Additionally, through Keen Strategies, Alex invests in B2B SaaS companies offering early-stage investments alongside technical and operational experience. In 2012 he received a distinction Bachelo...

The Magic Change Management Playbook | Weel 27.09.2023

Today I’m sharing a panel discussion from the Weel CFO Summit ‘23. This discussion covered key considerations for finance technology procurement strategies, including expense management solutions, revenue collection processes, and spreadsheet vs reporting apps. The panellists provided advice on touching multiple solutions, negotiating pricing, and engaging stakeholders to understand pain points an...

Robot vs Human Content Creation 20.09.2023

In this episode, I’m sharing a talk I gave on Content Creation for Building your Brand at the Tropical Innovation Festival in Cairns on May 23. I talk about: Robot vs human-led content. How to leverage ChatGPT and other tools in your content creation process. Questions are a gift, how to leverage them in your content. Recycle, Reuse and Repurpose content Being clear on the brand and image you want...

Prioritising User Voice to Drive Product Development at Dext | Sabby Gill 13.09.2023

Today I’m speaking with Sabby Gill, CEO of Dext. In this episode, we talk about . . . Sabby discussed his first 10 months as CEO of Dext and the changes he has implemented Sabby has been getting out to see accountants, bookkeepers and attending trade shows and regional shows. He has been listening to user feedback to better understand partners' needs. He wants to really focus on what partners are...

Tightening Your Internal Financial Controls | ApprovalMax 28.06.2023

Today I am sharing with you the audio from a recent webinar I hosted on behalf of Xero and Approval Max . The topic was "Tightening Your Internal Financial Controls: How to Develop and Enforce for Maximum Effectiveness" the experts joining the session were Simon Foster  GM Product - eInvoicing @ Xero and Cassandra Scott Director Laurus Bookkeeping, and Head of Bookkeeping - APAC ApprovalMax   How...

AI in Finance Operations | Weel 21.06.2023

AI is such a hot topic at the moment! It was great to have a conversation with some experts, to identify some practical applications and dispel some myths.  Some of the highlights from this conversion were :  🤖 AI is here to stay in finance. 💡 Productivity gains are at the fingertips of everyone. 🌍 AI is accessible to all. 🔑 Why businesses should be open to implementing AI. 💼 Why businesses n...

The 💡Power of Strategic Forecasting | Darren Glanville 14.06.2023

Joining me today is Darren Glanville Country Manager - UK & EMEA @ Fathom. Darren is no stranger to the accounting profession and has more than twenty years experience helping accounting practices develop digital strategies and processes to drive efficiencies and profitability. Having worked for some of the biggest software providers including Sage, CCH, and Xero, Darren now heads up the EMEA...

Building Bridges between Accounting Platforms and Google Spreadsheets | Andrey Kustarnikov 07.06.2023

Joining me today is Andrey Kustarnikov, the CEO, Founder and visionary behind G-Accon . Andrey and G-Accon have been a strategic partner for many years, and they flew into Atlanta to meet me, and we spent several days together. Andret and his wife and co-founder Maria very kindly took me on a tour of Atlanta, in their Tesla - how lucky am I!!   Let me tell you about G-Accon . G-Accon is an effecti...

The Storyteller📜 is the Most Powerful Person in the World | Paul Dunn 31.05.2023

Interview with Paul Dunn Chief Story-Teller at CLARITY, and Co-Founder of B1G1.  💻 Technology is an enabler of more human things. 🎓 Edutainment, as education. 😬 Getting nervous when speaking. 👥 The way to connect is to be more focused on them than on you. 📜 The storyteller sets the vision and the agenda for an entire generation. 💪 The importance of having a strong presence. 🌍 The storytelle...

🔍The three-step approach to software implementation | Graeme Tennick 24.05.2023

Interview with Graeme Tennick , Chief Impact Officer of Tennick Accountants   📋🏆 The process of applying for the Xero UK awards. 🎖️🚀 Accountants Bootcamp is all about pushing boundaries. 👍🏆 Every stage of entering an award is worthy. 👨‍💼 Aussies pushing boundaries in the accounting profession. 🥇💪 Competition in the North of England. 🗺️ What the northeast is like in the UK. 📣📈 Self-promo...

A Rising Cornish Tide Raises All Ships⛵ | Paul Miller 17.05.2023

In this episode I speak with Paul Miller, Managing Director of Cornish Accounting Solutions. 🏙️👨‍💼 The impact of the 2014 Sydney Xerocon. 🤝📈 It’s your business, you make the decisions. 💪 The importance of staying true to one's beliefs. 📅🔙 The early days of Xero. 🤝🤝 The return to traditional values and relationships. 🤝👥 The importance of meeting clients in person. 💻🛠️ What are some of t...

The Power of 💯1% Improvements | Gareth Burton 10.05.2023

In this episode I speak with Gareth Burton Founder of Assure UK and Progress Accountants. 🤝 Why Gareth Burton decided to start two firms. 💯💡 100 1% improvements in 100 days. 💼 Why Gareth decided to start his own accountancy firm. 📈 The 100 1% improvement. 💻 Technology used in that business: Xero, Dext, Microsoft, BreatheHR, MyWorkPapers. 🌎 How Microsoft’s change to Teams has changed the lan...

How leaders can prioritise themselves, reclaim energy and find joy | Mel Kettle 03.05.2023

In this episode I’m speaking with Mel Kettle author of Fully Connected. Everybody should strive for a meaningful and purposeful life. And if you don't know what gives you purpose over your whole life, that's completely fine. But find a reason to get out of bed tomorrow. And one of the things that I love recommending to people is go to bed thinking about something that you're going to do tomorrow....

Atomic Habits for Accountants and Bookkeepers 26.04.2023

Inspired by James Clear's book Atomic Habits, this session unpacks the impact and power of habits on our business and our client's business.  *What are Atomic Habits, and why have we heard so much about this book by James Clear?! *How do Atomic Habits Work? How Can They Help You Achieve Your Goals? *How do you develop good habits and break bad ones? *Practical examples of habits that help achieve...

Current Industry Trends and How They Impact the Accountants and Bookkeepers | Nick Sinclair 19.04.2023

Join Heather Smith and Nick Sinclair Founder - Humanverse Group (TOA Global & AB² Institute) as they discuss the following trends and how they impact accountants and bookkeepers. Chat GPT  Embracing innovation: Automation, AI & Technology  Oversupply of clients Undersupply of staff Diversified skill sets and micro learning Inflation Practice Transformation (and whatever that means to you)...

The Retirement of WorkFlowMax 🌄 | What You Need to Know 10.04.2023

Xero have announced that they have decided to retire WorkflowMax  (WFM) on 26 June 2024. This episode includes an interview with Cassandra Scott Queen of WorkFlowMax, moderator of the  Bookkeepers in Practice  Facebook group, and Founder of  Laurus Bookkeeping  and Matthew Peng Founder of  Business Continuum Cloud Integrators and Independant Solution Advisors, sharing their perspectives on the sun...

BlueRock 🔷Acquires WorkflowMax Brand | Peter Lalor 05.04.2023

Today I am joined by Peter Lalor, the CEO and Managing Director of Blue Rock - Xero Platinum Partner, and Cloud Integrator. Peter is an experienced Director with a demonstrated history of working with entrepreneurial business owners. With a passion for technology and thinking differently, he’s a Chartered Accountant and has started and scaled multiple businesses.  Blue Rock describes itself as ‘We...

🎙️Live at Sydney Accountex 23 05.04.2023

It’s quite exciting that a conference brand running in multiple overseas countries, UK, Spain and Canada has brought a conference to Australia. I hope one day to attend Spain’s Accountex conference - we all know accounting is an International language, an accounting conference in a foreign language sounds like it would really push me out of my comfort zone!   I delivered three sessions at Accounte...

💙Karbon Joins Forces with Xero Practice Manager - FINALLY!!| Sara Goepel 27.03.2023

Today I bring to you some huge news from the Xero ecosystem that I and many people have been waiting to hear for over 8 years.   So I shall share with you two short interviews, Sara Goepel, Chief Product Officer at  Karbon, and then Jared Baker , Managing Director APAC at Karbon and afterwards I’ll read extracts of the press release. These interviews were recorded at Sydney Accountex, and for thos...

Live 😎 at the Melbourne Accounting & Business Expo 23 27.03.2023

Last week was busy in Australia with two overlapping conferences; the Accounting and Business Expo in Melbourne and Accountex in Sydney.   In the beginning, when we realised there would be overlapping conferences, I contacted both conference organisers, letting them know my focus was on providing the best outcomes for the accounting industry. I joined the Content or Advisory Crew of both conferenc...

🎙️Live from the Brisbane Xero Roadshow 2023 28.02.2023

On today's episode I’m bringing you the energy and excitement of interviews from the Xero Brisbane Roadshow. Here’s the order of who I’m talking to. I do try to introduce them at the start of each segment, but sometimes things don't go as planned. Kylie Wing CMO at Approval Max a tool for getting your bills and expenses approved and paid on time; Evan Barker General Manager at Synnch a tool for as...

Soaring into the Newy Xero Roadshow | Alex Falcon Huerta 17.02.2023

In this episode, Digital Nomad Alex Falcon Huerta flew in from Bali to attend the Australian Newcastle Xero Roadshow Feb 23 and together we chatted with some familiar and some new Apps. We learnt about their offering, and new features and functionalities that have come out in the last year. We also asked the representative their thoughts on the insights surfaced in Xero’s State of the Industry rep...

Why this job costing solution comes with branded baby swag 🧦| Tony Harcourt 21.12.2022

In this episode, Tony Harcourt talks about his journey from the early days of the Xero ecosystem through to leading a Cloud Integration business where he recognised a gap in the market for a job-costing solution. Without undertaking proper job costing, businesses do not have a clear idea if they are making money on certain projects and are unable to make informed decisions. This led him to establi...

🧬Partnership Masterclass: You no longer have to grow alone |Bryan Williams 14.12.2022

  Today I’m speaking with  Bryan Williams , Founder of  Hockey Stick Advisory . In this episode, we talk about all aspects of “Partnership” and how through his new business Bryan Williams is enabling tech companies to reach their ambitions faster: by unlocking the benefits of partnership ecosystems so they don’t have to grow alone, whilst delighting their customers every step of the way. The conce...

Unlocking 🔓 potential with digital transformation | Sabby Gill 07.12.2022

Today I’m speaking with Sabby Gill, CEO of Dext  Sabby Gill was appointed as Chief Executive at Dext in October 2022. He has more than 35 years’ experience in the technology sector, spanning sales, operations, development, support and customer service. He has spent his career supporting businesses of all sizes with technology that looks to unlock their potential—both at home and in international m...

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