Kelly A Bertenshaw, MA CCC SLP ECDCS
A Balancing Act: Navigating A Loved One's Memory Loss
When a loved one is diagnosed with Memory Loss or Dementia, family members can feel completely unprepared and overwhelmed. You're now trying to juggle managing your loved one's increasing need for care while also tending to your own family, career and life. It can truly feel like a balancing act. I'm Kelly Bertenshaw, a licensed Speech Language Pathologist and certified Dementia Care Specialist. I have worked with those affected by memory loss and their families for more than 20 years. I started this podcast to help you, the family members, as you navigate this journey. Your questions, comment...
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Where to listen?
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Episodes
Season 1 Episode 30 Dementia & Driving: When To Take The Keys 22.10.2025 13:36
Taking away the car keys is one of the hardest moments in dementia care. It’s not just about safety. It’s about love, dignity, and protection. In this week’s episode, Kelly will guide you through the signs it’s time, how to talk about it, what to do if your loved one refuses, and how to plan for what comes next, all while helping your loved one feel supported, not punished. FACEBOOK PAGE : Please...
Season 1 Episode 29 Avoiding Diagnosis: The Stigma of Dementia 08.10.2025 12:08
Many families delay a dementia diagnosis because they’re afraid of what it means—losing independence, disrupting family life, or facing an uncertain future. But silence only makes the journey harder. In this episode, Kelly explores where stigma comes from, why it keeps people from seeking help, and how we can begin to change the conversation. You’ll hear stories of fear, resilience, and community,...
Season 1 Episode 28 Dementia and Refusing Help 24.09.2025 13:05
One of the hardest challenges in caregiving is when a loved one with dementia refuses help. You see the risks — missed meals, cluttered spaces, unpaid bills — but every offer is met with “I don’t need help” or “I can do it myself.” It’s frustrating, even heartbreaking. In this episode, Kelly unpacks the reasons behind refusals — from changes in the brain to pride and fear — and explore the most co...
Season 1 Episode 27 Caregiving Tech: Tools, Tips and Comfort 10.09.2025 13:25
Caregiving is rewarding, but it can also feel overwhelming—like you’re carrying the weight of a thousand little tasks. In this episode, Kelly explores the best tech tools designed to lighten the caregiver’s load. From medication reminder apps and “Find My” trackers to simple video calling platforms and automatic shut-offs for home safety, these smart solutions are changing the way families care fo...
Season 1 Episode 26 Visiting A Loved One In Memory Care 27.08.2025 13:04
In this episode, Kelly provides essential guidance for families visiting loved ones in memory care communities. Kelly addresses common challenges families face, such as improving the quality of visits and setting realistic expectations. She emphasizes the importance of understanding the stages of dementia and aligning visits with the routine and preferences of the loved one. Practical advice inclu...
Season 1 Episode 25 "How Can I Improve MY Memory?" 13.08.2025 13:15
In this episode, Kelly talks about how normal it is to expect occasional forgetfulness as we age and clarifies that it's not the same as memory loss or dementia. She explains how memory works through three stages and provides strategies and tips to boost memory. Kelly also provides practical exercises to keep our brains sharp and active as we age. FACEBOOK PAGE : Please leave questions for Kelly,...
Season 1 Episode 24 Dementia and Family Relationships 06.08.2025 15:23
In this podcast episode, Kelly discusses how dementia affects family relationships, offering practical advice for spouses, adult children, and grandchildren. She emphasizes the importance of understanding dementia, open communication, dividing caregiving tasks, and supporting each other. The key message: approach the journey with empathy, flexibility, and love, and seek help when needed. FACEBOOK...
Season 1 Episode 23 "Why Is He Isolating Himself?" 23.07.2025 11:42
In this episode, Kelly shares personal experiences and discusses how communicative and cognitive changes due to dementia affect seniors' abilities to engage in activities they once enjoyed. Kelly emphasizes the importance of adapting social activities to match the abilities of those with dementia to keep them engaged and improve their quality of life. She offers practical advice on modifying envir...
Season 1 Episode 22. Should I Lie To My Loved One? 09.07.2025 12:23
In this episode, Kelly addresses the moral dilemma caregivers face: whether to lie or tell the truth to loved ones with dementia. Traditionally, reality orientation—telling the truth—was seen as a matter of principle. But from the 1990s, therapeutic fibbing—small, compassionate lies—gained acceptance. Kelly argues for 'leading with their reality,' adapting responses based on the stage of dementia...
Season 1 Episode 21 Agitation, Sundowning and Aggression 25.06.2025 14:12
In this episode of 'A Balancing Act,' host Kelly explores strategies for managing dementia-related agitation, a common issue affecting about 90% of dementia patients. Kelly shares real-life stories from listeners, explains the different types of agitation, and offers practical advice on how family members can respond. Key topics include understanding agitation triggers, the concept of sundowning,...
Season 1 Episode 20: "Why Are They Wearing The Same Clothes?" 11.06.2025 16:45
"Why Are They Wearing The Same Clothes?" Dressing and bathing can be challenging for people with dementia due to cognitive, physical, and emotional factors. Dementia can impair understanding of how to perform these tasks, remember the purpose of hygiene, and sequence the steps involved. In this episode, we discuss ways you can help a person with dementia maintain their dignity and preferences whil...
Season 1 Episode 19 Finding The Right Assisted Living 28.05.2025 14:45
Episode 19 When a loved one experiencing memory loss requires more assistance than family or friends can offer, it may be time to explore residential (live-in) facilities, like an assisted living community. Selecting a long-term care residence is a significant decision, and it can be challenging to know how to begin. In today’s episode, we guide you through effective strategies to get organized an...
Season 1 Episode 18: Delusions, or Denial? 14.05.2025 13:28
Dishonesty in people with dementia is a frequent and often troubling behavior that poses challenges for both the individual and their family members. By recognizing the different reasons behind this behavior—such as difficulty coping with what’s happening to them, or the inability to process what is going on in and around them—you can respond with increased empathy and patience. Your loved one is...
Season 1 Episode 17: Build Your Team 30.04.2025 13:23
The decline in both physical and cognitive abilities that comes with your loved one’s dementia will significantly impact their safety, well being and quality of life. Occupational therapy, Physical therapy and Speech Language Pathologists play crucial roles in a holistic care plan for your loved one. They provide essential interventions that tackle the various challenges both your loved one and th...
Season 1 Episode 16 ENCORE Episode! 16.04.2025 11:11
Enjoy this Encore sharing of our most listened-too episode! Family members may frequently find themselves locking horns with a loved one affected by cognitive decline. Arguments arise from even the simplest of things. Our loved one seems unable to see reason or another way of doing things. We offer listeners a way to understand what is happening, why it is happening, and how they can lower a loved...
Episode 15 Dementia and Hallucinations: When Things Aren't Real 02.04.2025 12:28
Hallucinations can often be terrifying, eliciting strong feelings of fear. For individuals experiencing them, these perceptions feel extremely real. Not only can hallucinations be distressing for the person affected, but they can also impact those who care for them. Understanding how to respond can help make a hallucinatory episode less overwhelming for both you and your loved one. Our Facebook Pa...
Episode 14: When Is It Time to Move? 19.03.2025 12:43
Deciding when to transition a loved one into an assisted living facility is a deeply personal choice that demands thoughtful reflection. By identifying the signs, assembling a team of supportive professionals, and beginning your preparations now, you can make certain that your loved one receives the care and assistance they deserve. Our Facebook Page: https://www.facebook.com/profile.php?id=615738...
Episode 13: If you could ask one question... 18.03.2025 2:25
Welcome back, listeners! Thank you for your patience while I have been away. It's good to be back at the microphone, and with a new Facebook page! And, I have an important question for you: If you could ask one question about Memory Loss or Dementia, what would it be? Let's get the conversations started! NEW FACEBOOK PAGE: https://www.facebook.com/profile.php?id=61573800764103
Episode 12: Why Are They Doing That? 13.02.2025 13:44
Behavioral changes can complicate the caregiving process for individuals with dementia. Grasping the underlying reasons for these behaviors can assist caregivers in coping and responding in a suitable manner. It is common for those with dementia to experience shifts in personality and behavior. By understanding the triggers behind these behaviors, caregivers can work towards preventing their recur...
Episode 11: Scammers 29.01.2025 13:59
Every day, we hear reports about seniors being scammed out of billions of dollars through their phones and computers. With the rapid pace of technological change, it's challenging for anyone to keep up, especially for a loved one experiencing memory loss. In this episode, we discuss strategies to manage technology in a way that keeps your loved one connected while safeguarding them from potential...
Episode 10: Social Situations 15.01.2025 12:08
We are all aware of the advantages that our social connections provide. Our relationships and social engagements contribute significantly to our health and happiness. However, when a loved one is diagnosed with memory loss, navigating social situations can become challenging. This creates a genuine risk of isolation and depression. In this episode, we delve into the gradual changes your loved one...
Episode 9: Is It Alzheimer's? 08.01.2025 11:21
Aside from cancer, Alzheimer’s Disease is often regarded as one of the greatest fears for many individuals. In fact, when people begin to experience memory lapses, they often jump to the conclusion that it might be Alzheimer’s. However, the disease encompasses much more than just memory problems. In this episode, we aim to replace fear with facts and offer steps you can take now to clear up any mi...
Episode 8: Keeping The Joy 18.12.2024 11:49
The holidays carry various meanings and traditions for different individuals, but for those affected by dementia, these moments can be particularly difficult. In this episode, we explore strategies to help you prepare for and celebrate the holidays in a manner that aligns with your loved one’s comfort and promotes your peace of mind. Our Facebook Page: https://www.facebook.com/profile.php?id=61559...
Episode 7: After The Diagnosis 11.12.2024 13:59
After a dementia diagnosis, families often experience a range of complex emotions while also facing the significant challenge of adjusting to the changing needs of their loved one. In this episode we talk about the importance of learning about their dementia, managing their environment and safety, navigating legal and financial matters, prioritizing self-care and seeking support networks to cope w...
Episode 6: Holiday Gatherings 20.11.2024 11:35
As you come together with family in the days ahead, it’s important to recognize that situations can become overwhelming for someone experiencing memory loss. In this episode, we discuss methods to alleviate stress for everyone involved, as well as strategies to maintain calmness and connection with your loved one. Our Facebook page: https://www.facebook.com/profile.php?id=61559433999543 Resources:...
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