60-second Retail

In part 2 of our mini-series dedicated to the new retail store rationalization strategy, we focus on another trend that is picking up steam – the movement out of the traditional mall and into free-standing or strip mall locations. Why is this change underway? And are there any unique use cases for these smaller spaces? Tune into this episode of our 60-second Retail podcast to hear David Berliner,...

In part 1 of our mini-series dedicated to the new retail store rationalization strategy, we explore how the retail lease has been shaped by variables such as the pandemic, shifting consumer behaviors and economic whirlwinds. What did leases look like pre-pandemic and how does that compare to now? What important areas should retailers focus on when negotiating the restructure of a lease? Tune in to...

Why are eCommerce retailers opening physical stores at a time when most other retailers are looking to shrink their footprint? What benefits come with pushing the business “in real life” for these formerly eCommerce pure play retailers? Listen in to this episode to hear David Berliner, Partner & National Leader of Business Restructuring at BDO USA, explain the strategy at play behind this seem...

Is social media a viable platform for retailers to source product design inspiration? Are there any hurdles for retailers looking to implement this real-time feedback to product design? Listen to this episode as Paige Lustbader, Audit Director in the Retail & Consumer Products industry group at BDO USA, explains some of the more interesting ways retailers have been using social platforms as of...

Dollar stores seem to be the up-and-coming way to get a good deal on products, with social media influencers and real-life TV stars touting deals. Why is this shift in spending happening? Dollars stores are also opening a large number of new stores when other retailers are scaling back. Is this a viable growth strategy given market conditions? Tune into this episode to find out why David Berliner,...

Can you downsize your retail staff without negatively impacting the customer experience? Does downsizing effect the consumer’s desire for hyper-personalization? Tune into this episode to find out what Ross Forman, Managing Director in the Workplace Operations & Strategy Group at BDO USA thinks you should consider before you downsize staff.

How does the recent increase of minimum wages seen in states recently impact a retailers need for technology? If a retailer is decreasing headcount and increasing the use of technology, are there trade-offs? And does the consumer care if a retailer is more heavily reliant on technology in-store? Tune into this episode to find out how Ross Forman, Managing Director in the Workplace Operations &...

The next generation of consumers is hyper focused on ESG efforts and ensuring the companies they buy from are too. So much so, this generation is both backing it up with their wallet and driving legislation changes. What are the critical components to a successful retail ESG strategy? How does the UFLPA effect a retailer's ability to attract and retain the next generation of consumers? Listen to t...

In this episode, the second in our two-part mini-series dedicated to retail theft, we are joined by Drew Olson, Partner in Forensic Insurance & Recovery at BDO USA, to help us understand what retailers need to do after a theft has occurred and give us some advice around insurance recovery.

In this two-part mini-series dedicated to retail theft, we explore how to both prevent and respond to an incident when it occurs. While technological advancements at the check-out seem to be enabling theft, can technology also play a role in loss prevention? In this episode, we are joined by Jared Crafton, Principal of the Forensic Technology Practice at BDO USA, to talk about what retailers can d...

What is an elastic website? What are the benefits of migrating over to technologies that enable this? And where do retailers even start if they are looking to employ this technology? Find out in this episode where we are joined by Robert Brown, National Digital Leader for Retail and Consumer Products at BDO USA, who walks us through why an elastic website should be on your list of priorities when...

The difference between the customer journey and the customer experience (CX) is extremely important to understand. Of equal importance, is being able to tie the two together. How do retailers accomplish this? And what value can be unlocked by doing so? Tune into this episode where Robert Brown, National Digital Leader for Retail and Consumer Products at BDO USA, answers these important questions.

What is a dynamic shopping experience? Why is implementing this so important for retailers? And what is the value proposition in creating these experiences for consumers? Tune into this episode where we are once again joined by Robert Brown, National Digital Leader for Retail and Consumer Products at BDO USA, who explains how the advancements in technology are leading to better data collection and...

What exactly is an NFT? And how can they be leveraged to improve a company's digital presence and build relationships with consumers? Tune into this episode to hear Robert Brown, National Digital Leader for Retail and Consumer Products at BDO USA, explain the value proposition of NFTs for retailers looking to take their brand virtual.

Now that the Metaverse has been around for a bit, have brands changed the way they are leveraging this important platform? Are there any lessons to be learned from retailers who have activated in the virtual world? In this episode we are joined by Robert Brown, National Digital Leader for Retail and Consumer Products at BDO USA, to discuss just how rapidly the virtual world is evolving and the tre...

Headlines as of late are reporting mass talent shortages across a variety of industries. But is there a talent shortage happening in the retail industry? How can retailers circumvent the negative impacts this issue may bring? Tune into this episode where Ross Forman, Managing Director in the Workplace Operations & Strategy Group at BDO USA, speaks with us about this very important topic.

Resale has been steadily gaining momentum in some unusual categories. In this episode we dive into some of the staggering growth statistics we've been tracking over the last few years, delve into why consumers are shifting their spending to the resale market, and discuss some ways retailers can win back the consumer's attention and wallet.

We’re seeing a shift in the types of clothes that consumers are purchasing as of late, with more business attire flying off the shelves at a lot of retailers. But business attire doesn't look quite the same as it did pre-pandemic. Could there be a new business attire category on the market? Tune into this episode where James McNamara, Partner in Core Tax Services at BDO USA, speaks with us about o...