5 Star Conversations

In this 5-star conversation with Joost Heymeijer from Toast Hospitality Advisory, we explored his distinguished career and philosophy in the hospitality industry. Joost began his journey at 17, driven by a fascination with the intricacies of hospitality. His career highlights include 12 years with Hilton International, developing from an idea and then managing Emirates Wolgan Valley Resort, and se...

In this episode of "Five Star Conversations," Dave Baswal, CEO of Ovolo Hotels, shares his journey and insights into the innovative practices reshaping modern hospitality. Broadcasting from the vibrant ACDC suite at Ovolo Woolloomooloo, Dave discussed his rise to leadership within the Ovolo Group—a collection of boutique hotels that stand out for their commitment to unique guest experiences and he...

In "5 Star Conversations," Brendon speaks with Accor's COO for the Pacific, Adrian Williams. Adrian reflects on his start in food and beverage, a pivotal Canadian stint at Banff Springs Hotel, and his rise within Accor. His path shows the hospitality sector's dynamic nature and capacity for personal growth. He credits his parents for steering him towards hospitality, a field that's trained him and...

Join us for a compelling conversation with Simon McGrath AM, one of Australia’s most accomplished Hoteliers as he reflects on three decades of experience. From the changing landscape of technology to envisioning the future of hotels, Simon shares invaluable insights for industry professionals and aspiring leaders alike. Discover the key elements that contribute to a successful career in hospitalit...

In this interview with Michael Johnson, CEO of Accommodation Australia, we take a personal and in-depth look at his remarkable journey in the hotel industry, which spans over four decades in Australia and New Zealand. We talk about his varied experiences, managing a diverse range of hotels, resorts, and tourist attractions. As well as Michael's significant involvement in every aspect of touris...

An Interview with Patrick Griffiin AOM. Truly an industry legend and a gentleman. Since I first met Patrick 33 years ago, I have admired him and followed his career.   Let me give you a little background on Patrick His distinguished 48 years in hospitality have spanned two continents and five hotel groups. His career started in 1963 as a trainee manager at The Grand Hotel in Eastbourne, a very tra...

In the interview, we talk about Simon's early career in hospitality which happened to start by accident. We also talked about his unknown talents, soccer and guitar. Of course, we also talk about technology. Simon appreciates and embraces technology in the hospitality industry, despite not being a technology expert. He studied IT programming in the past and recognizes the importance of technol...

Join us for a captivating conversation with Tish Nyar, a seasoned hospitality professional, as he shares his perspectives on the industry's core values, effective leadership, the delicate balance of technology, and preparing for an evolving future. Delve into his discussions on the importance of genuine guest interactions, the impact of inspirational leaders, the integration of technology with...

In this insightful conversation, Scott Boyes, an industry leader, discusses the evolving landscape of hospitality and the importance of fostering quality teams, hotel experiences, and guest appreciation. Amidst economic uncertainties and ongoing challenges, Scott highlights the resilience and adaptability of the industry. Looking ahead, he envisions a future where technology plays a supporting rol...

Today I have the pleasure of talking with Mark Hodge. Mark has had an extraordinary career in the hospitality and tourism sector which spans more than 30 years. At the time of the interview, Mark was with The Star Entertainment Group as the General Manager of Hotels & Residences, Gold Coast. In this role, Mark oversaw The Star Gold Coast’s existing hotels – The Star Grand and The Darling, as w...