The Raving Patients Podcast

The ability to present your ideas, requests, or requirements to your team, department, board, or audience with clarity, confidence, and inspiration is an essential skill.  It can help you grow your practice, align your team, and expand and advance your career as a dental professional. Suffice to say, communication plays a giant role in the day-to-day running of a dental practice. It's crucial, and...

A practice transition can be stressful for everyone involved. If you're considering buying, selling, or valuing a dental practice, then you already know there are quite a few steps to go through. As many of you know already, I've done it in 2021. I sold my practice, and I found out that there were many things I didn't know I needed to prepare for the transition. But I don't want you to make the sa...

How do you know if your idea is worth protecting? And if so, how do you patent it? Many dentists find themselves asking these questions but finding no answers. Patenting our unique ideas and dental processes can seem like a difficult or often even impossible task. And yet, today, I am here to tell you that you can patent your work. All you need is the right information, which is why I invited this...

Did you know? Most dental clinics are unaware of all the interesting ways to generate patient leads, how a lead can be tracked through a Google or Facebook campaign, or how much a marketing budget should be and what it should be spent on.  And this, friends, is a big no-no if you want to grow your dental office. Good marketing is a must, which is why in this episode of the Raving Patients podcast,...

Are you happy with where you are right now? After spending countless years helping high-achieving CEOs and dentists achieve their goals, Julieanne O'Connor reveals how most dentists are still unhappy, no matter how much they've achieved. And, most often than not, it leads to serious burnout. But how can dentists prevent burnout? Julieanne O'Connor is an award-winning author, actor, TEDx speaker, b...

What is the 'recipe' for dental practice growth? Evan Lazarus is the CEO and Co-founder of Simple Impact Media, a boutique marketing and consulting firm specializing in local search, web design, digital advertising & practice growth. His diverse background has helped him shape the multi-pronged approach that Simple Impact provides for dental practice owners nationwide. Today, Evan joins me to disc...

Staying on top of the latest trends and challenges is critical for dentists looking to succeed in today's rapidly changing industry. But with so much information out there, where should you start? Dr. Lou Graham is the founder of Catapult Education, a continuing education company whose philosophy and programs use contemporary, interactive formats to integrate time-proven conservative dentistry wit...

Are you a high-income earning dentist feeling stuck with your current financial advisor?  If you're not working with a CPA specializing in tax planning, you may be paying more tax than necessary. Additionally, selling your practice, your most valuable asset, may not be the best decision when there's an opportunity to grow it and maximize your income. Ross Brannon is a financial advisor specializin...

Dental marketing has become increasingly complicated over the last fifteen years, leaving many dental professionals struggling to keep up with the rapidly changing environment. Fortunately, there are a few modern and simple dental marketing strategies you can apply right now to stay ahead of the game without breaking the bank! Dr. Kathryn Alderman is the CEO and founder of Progressive Practice Sol...

Are you overpaying for credit card processing fees in your dental practice? In this week's episode, Matt Rej, Partner at Merchant Cost Consulting, joins me to share his expertise on the inner workings of the payment industry and how dental practices can reduce and optimize their costs.  Merchant Cost Consulting is a cost reduction business that helps businesses lower their credit card merchant fee...

Is your dental practice struggling with PPO problems? In this week's episode, I'm joined by Shelley DeGroff, Founder and CEO of PPO Advisors, to share her expertise in managing Preferred Provider Organizations (PPOs) for dental practices. Shelley cultivated strong relationships with insurance companies and their representatives, allowing her to provide listeners with a comprehensive understanding...

Did you get a negative review from a patient online and don't know how to respond? While it can be a frustrating experience for dental professionals, how you address patient dissatisfaction can significantly impact your dental practice's reputation. Fortunately, managing patient conflict effectively is easier than you might think! Dr. Jeff Segal is a neurosurgeon and an attorney with extensive exp...

Are you looking for a way to improve your leadership skills as a dental professional? Dr. Hendrik Lai is the co-founder of Sage Dental Consulting, a company that helps dentists optimize internal processes while leveraging scalable solutions for maximum growth. Today, Hendrik joins me to discuss contemporary theories of leadership and how these can be effectively applied to obtain a competitive pos...

How can outsourcing insurance billing benefit your dental practice?  Angela Holland is a dental billing specialist and founder of Preferred Dental Services, a company that provides seamless insurance billing and billing system implementation for practices nationwide. In this week's episode, Angela joins me to discuss the top three reasons why dental practice owners should consider outsourcing thei...

Are you struggling to attract and retain high-quality dental teams?  Kara Kelley is the founder and CEO of Clinical HR LLC, a Human Resources advisory firm for dental and medical practices. Kara helps dental practice leaders develop strategic HR systems that engage their teams and strengthen their practice. In this week's episode, Kara joins me to share her insights on attracting and retaining top...

With so many dental practice management software options in the market, finding the one that better works for your dental practice can be overwhelming. But if what you want is to streamline your workflow and enhance the patient experience, I've got the perfect solution! Rania Saleh, DDS, is a leader and entrepreneur in dentistry. She is the Founder and President of Oryx Dental, a management platfo...

Most practice owners approach marketing from a tactical perspective instead of creating a roadmap for achieving their objectives. As a result, many don't get the results they're looking for and end up wasting precious time and money. Fortunately, you can implement a few strategies right now to update your dental marketing and succeed in 2023! Nicole Toudouze is the co-founder and CEO of Transcende...

It's not a secret that hygiene departments can be incredibly profitable. However, many practices struggle to make their hygiene department profitable with the current labor market, inflation, and insurance reimbursement rates. Fortunately, there are some strategies you can implement to drive hygiene production and quickly generate more revenue! Wendy Briggs is the Founder of Hygiene Diamonds, an I...

As the costs of going to dental school keep increasing, dental professionals need to find ways to work towards financial independence and a debt-free future. However, many new dentists still struggle to clear their student loans and other high-interest-rate debt. The good news is that it doesn't have to be that way! Caroline Clerisme is a dentist in New Hampshire and the founder of Doctors Out of...

Is brushing your teeth sustainable? Lynda Sherman is a dental professional with more than 30 years of experience. She recently created a biodegradable, eco-friendly dental subscription box called Get Mouthy. Besides being a fantastic dental care product, everything inside the box is all-natural, chemical-free, and biodegradable. Today, Lynda joins me to discuss sustainability in dental care, what...

Dental marketing is tricky, complex, and strategic. Unfortunately, many dental professionals don't take the time to learn the fundamentals, and marketing companies know this. So, how can you tell whether a dental marketing company is actually effective or just taking advantage of you? Rusty Curtis is the founder of DentalCMO and has helped hundreds of dentists across the globe drive billions in re...

The typical dentist comes out of dental school with a ton of debt and very little money. Moreover, they have to plan appropriately to set themselves up for years to come, but many fail. So, how can dentists avoid the pitfalls of financial ruin? Edward Dennis is a financial advisor specializing in the dental market. He has a lot of experience helping dental professionals plan their financial future...

As many of my listeners know, I completely retired from clinical dentistry in 2022. I've had many ups and downs and learned countless valuable things throughout the various stages of my career, and I'm really excited for the next one. Today, I want to share my story with you; my background in dentistry, the tools that helped me grow a $2.4 million practice, and how I began helping dental professio...

Many patients reject third-party financing options because they fear they'll end up paying hidden fees they didn't know about. Unfortunately, in many cases, the fear is not unfounded. But it doesn't have to be this way! Bennett Winton is a strategic partnership manager at Wisetack, a BNPL solution for home repair, dental, veterinary, and automotive services. Previously a management consultant at K...

As the dental industry evolves, new challenges arise, and only the best-prepared dental professionals will be able to tackle them. However, it seems that recent graduates are struggling to do so. Is there a way to better prepare dentists entering the space for these new challenges? Dr. Amrita R. Patel is a general dentist in private practice with her father, endodontist Dr. Rohit Z. Patel, in West...