Ishmael Interactive

As part of our CX CoP, Aaron sat down with Adrianna Burton of UC Irvine Donald Bren School of Information and Computer Sciences to talk UX and game design. 🕹️📚✍️ 🎉 Entire universes exist in games, across multiple platforms, so don’t skip away if you’re not a traditional gamer. Learn about how gaming encompasses live action role playing, perceptions and interpretations of goals, and the developme...

Ishmael Interactive made its Qualtrics X4 debut this year, with Ana teaching an HCD Measurement workshop in the Government Track. Measurement of complex spaces is a massive issue in all organizations, and is one that Qualtrics is always interested in. We were excited to take part in the conference, and are even more excited to share back our experience with you in the full-length vid! Get full acc...

In this episode, Aaron and Ana react to Federal CIO Gregory Barbaccia’s announcement regarding the management of federal digital properties, ie, websites. This is exactly what Aaron and Ana used to do in the government, sooooo, we have some notes. Here are the highlights: * The biggest issue with digital management is not the technical side, it’s the management side. * If an org’s digital offering...

"Copying skips understanding"— such an insightful observation from Sadie Lincoln, founder of barre3 . When we look to copy the great work of another industry, product, or service, we skip understanding the humans we should be designing for, and we lose the opportunity to deliver great customer, employee, and digital experience. #cx #dx #ex #customerexperience #digitalexperience #employeeexperience...

Monica Suber-Duffy talks wellness strategies in times of change. Get full access to Ishmael Interactive at ishmaelinteractive.substack.com/subscribe