In-Ear Insights, the Trust Insights Podcast

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss how user data quality fundamentally controls social media algorithms, including the new LinkedIn LLM system. You will learn how modern social algorithms use language models to predict your engagement, shifting the control back to you. You will discover why your likes, comments, and shares act as critical input...

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss whether awards still matter in today's marketing landscape, especially with the rise of generative AI. You will understand how human psychology and mental shortcuts make awards crucial for decision-making. You will discover why awards are more relevant in the age of generative AI, influencing search results and...

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss AI decisioning, the latest buzzword confusing marketers. You will learn the true meaning of AI decisioning and the crucial difference between classical AI and generative AI for making sound business choices. You'll discover when AI is an invaluable asset for decision support and when relying on it fully can lea...

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss how to identify a true AI expert amidst a crowded market. You will discover the crucial difference between someone who knows what to do when things go right and a real expert who navigates challenges when things go wrong. You'll learn key questions to ask and red flags to watch for when evaluating potential par...

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss whether blogs and websites still matter in the age of generative AI. You'll learn why traditional content and SEO remain essential for your online presence, even with the rise of AI. You'll discover how to effectively adapt your content strategy so that AI models can easily find and use your information. You'll...

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss why enterprise generative AI projects often fail to reach production. You'll learn why a high percentage of enterprise generative AI projects reportedly fail to make it out of pilot, uncovering the real reasons beyond just the technology. You'll discover how crucial human factors like change management, user ex...

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss how AI companies use your data, especially with free versions. You will learn how to approach terms of service agreements. You will understand the real risks to your privacy when inputting sensitive information. You will discover how AI models train on your data and what true data privacy solutions exist. Watch...

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris tackle an issue of bias in generative AI, including identifying it, coming up with strategies to mitigate it, and proactively guarding against it. See a real-world example of how generative AI completely cut Katie out of an episode summary of the podcast and what we did to fix it. You'll uncover how AI models, like Goo...

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss how the nonstop AI hype has buried crucial marketing updates and what you can do about it. You'll learn why even Google quietly launched a powerful free tool that almost no one noticed. You'll discover how much of your analytics data is silently vanishing every day. You'll see why press releases and algorithms...

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss the pitfalls and best practices of "vibe coding" with generative AI. You will discover why merely letting AI write code creates significant risks. You will learn essential strategies for defining robust requirements and implementing critical testing. You will understand how to integrate security measures and qu...

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss how to unlock hidden value and maximize ROI from your existing technology using AI-powered "manuals on demand." You will discover how targeted AI research can reveal unused features in your current software, transforming your existing tools into powerful solutions. You will learn to generate specific, actionabl...

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss critical questions about integrating AI into marketing. You will learn how to prepare your data for AI to avoid costly errors. You will discover strategies to communicate the strategic importance of AI to your executive team. You will understand which AI tools are best for specific data analysis tasks. You will...

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss the evolving perception and powerful benefits of using generative AI in your content creation. You'll discover why embracing generative AI is not cheating, but a strategic way to elevate your content. You'll learn how these advanced tools can help you overcome creative blocks and accelerate your production time...

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss how to break free from the AI sophomore slump. You'll learn why many companies stall after early AI wins. You'll discover practical ways to evolve your AI use from simple experimentation to robust solutions. You'll understand how to apply strategic frameworks to build integrated AI systems. You'll gain insights...

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss the generative AI sophomore slump. You will discover why so many businesses are stuck at the same level of AI adoption they were two years ago. You will learn how anchoring to initial perceptions and a lack of awareness about current AI capabilities limits your organization's progress. You will understand the c...

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss the Apple AI paper and critical lessons for effective prompting. You'll learn what reasoning models are and why they sometimes struggle with complex tasks, especially when dealing with contradictory information. You'll discover crucial insights about AI's "stateless" nature, which means every prompt starts fres...

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss their new AI-Ready Marketing Strategy Kit. You'll understand how to assess your organization's preparedness for artificial intelligence. You'll learn to measure the return on your AI initiatives, uncovering both efficiency and growth opportunities. You'll gain clarity on improving data quality and optimizing yo...

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss the critical considerations when deciding whether to hire an external AI expert or develop internal AI capabilities. You'll learn why it is essential to first define your organization's specific AI needs and goals before seeking any AI expertise. You'll discover the diverse skill sets that comprise true AI expe...

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss troubling new trends in leadership and how you can navigate an increasingly demanding work environment. You'll learn to identify the difference between tough business decisions and disrespectful management tactics. You'll discover practical strategies to document issues and set healthy boundaries with difficult...

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss the crucial difference between 'no-code' and 'no work' when using AI tools. You'll grasp why seeking easy no-code solutions often leads to mediocre AI outcomes. You'll learn the vital role critical thinking plays in getting powerful results from generative AI. You'll discover actionable techniques, like using f...

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss the growing risks of over-relying on generative AI tools like ChatGPT. You'll discover the hidden dangers when asking AI for advice, especially concerning health, finance, or legal matters. You'll learn why AI's helpful answers aren't always truthful and how outdated information can mislead you. You'll grasp po...

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss navigating the pressure of AI transformation and competitive parity. You'll learn why chasing AI trends without a clear purpose can harm your business. You'll discover how to distinguish between merely optimizing current operations and driving real innovation. You'll understand the importance of grounding your...

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss how to master B2B marketing with smarter audience targeting. You'll learn the critical differences between ideal customer profiles and buyer personas—and why using both transforms your strategy. You'll discover how to ethically leverage AI and data to identify hidden pain points before prospects even recognize...

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss MCP (Model Context Protocol) and agentic marketing. You'll learn how MCP connects AI tools to automate tasks—but also why technical expertise is essential to use it effectively. You'll discover the three layers of AI adoption, from manual prompts to fully autonomous agents, and why skipping foundational steps l...

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss Retrieval Augmented Generation (RAG). You'll learn what RAG is and how it can significantly improve the accuracy and relevance of AI responses by using your own data. You'll understand the crucial differences between RAG and typical search engines or generative AI models, clarifying when RAG is truly needed. Yo...