A Council Platform

Leader's Edge

Business EN ↓ 252 episoder

Established in 2004, Leader’s Edge is the award-winning content platform for The Council of Insurance Agents & Brokers, covering legal and legislative issues, international business and regulation, management trends and best practices, technology, and more. Leader’s Edge is written and recorded for large and mid-sized commercial insurance and employee benefit executives around the globe.

Forfatter

A Council Platform

Kategori

Business

Podkastens nettsted

www.leadersedge.com

Siste episode

11. jul 2026

Hvor kan du lytte?

Podkaster i appen Replaio Radio Kommer snart

Podkaster kommer snart til appen. Installer nå, og bli den første som ser en helt ny tilnærming til podkaster

Installer gratis Android nesten 10 mill. nedlastinger · 4,8 i vurdering iOS snart

Episoder

The Art of a Great Customer Experience 02.03.2016 17:16

COUNCILcast Episode 2 – Jon Picoult, Founder & Principal, Watermark Consulting What is customer experience and why does it matter? Jon Picoult, founder and principal of Watermark Consulting, explains the importance of customer experience in business terms: 1. People will pay more for a positive customer experience; 2. A great customer experience increases revenue and reduces (or at least contr...

Diversity in the Workplace – How Bias Costs Companies Millions 29.02.2016 16:40

COUNCILcast Episode 1 – Natalie Holder How do subtle biases interfere with engaging employees and innovating in the workplace? How do micro-inequities inadvertently erode the confidence of rising leaders? Is your company at risk? Natalie Holder, an employment lawyer and author of “Exclusion: Strategies for Increasing Diversity in Recruitment, Retention and Promotion” explains the difference betwee...