CXOInsights by CXOCIETY

The goal of resource management is to use the best combination of resources to satisfy requirements while also realizing these same resources are likely in demand elsewhere in the business.  Oved Lourie, Global Field CTO for Turbonomic, an IBM company to dig deeper into the operational relevance of application resource management. What are the prevailing misconceptions about running applications i...

Backup and recovery are two mainstay processes of many business continuity strategies, regardless of the size of the business or the industry that you are in. While the principles have changed since the 1960s, technologies around media, encoding, encryption and decryption technologies have continued to evolve. Arguably the real developments around backup and recovery are more around the pressures...

It is said that modern insurance can trace its roots at the Greater Fire of London in 1666, and the first accident insurance became available in the late 19th century. But as they say… that is ancient history. These days, the insurance industry is under siege not by customer looking to buy insurance but by outsiders taking the business and with that – its clients. In a nutshell, the insurance indu...

With hybrid cloud , the direction enterprises in Asia are taking, issues around security rise above the discussion as organisations mix and match on-premises, public and private IT operations in a bid to find the sweet spot for their computing needs. On another topic, an Accenture study revealed a direct correlation between high performance and becoming what we call a “data-driven enterprise”—a co...

 Today DevOps is part of the computing lexicon often being brought into the discussions whenever the topic of Agility, digital transformation and staying relevant to changing business environments and consumer demands.  Al Gillen , Group VP, software development and open-source, IDC says developers and DevOps professionals continue to be in the hot seat as their organizations or their customers de...

Four new trends in cloud computing are continuing to expand the breadth of cloud offerings and capabilities, accelerating growth across all segments in the public cloud services market, according to Gartner, Inc. The four trends are: cloud ubiquity, regional cloud ecosystems, sustainability and carbon-intelligent cloud, and cloud infrastructure and platform service (CIPS) providers’ automated prog...

Ira Winkler, chief information security officer with Skyline Technology Solutions in the US, recommends that CFOs consider ransomware prevention as a cost of doing business. In reflecting on the topic of cybersecurity insurance as a good investment, he opined that ransomware is a key purchase driver because a successful attack is expensive even if you don’t pay ransom. In this PodChats for FutureC...

By 2022, IDC predicts that 75% of enterprises will embed intelligent automation into technology and process development, using AI-based software to discover operational and experiential insights that will guide innovation. Over the next few years, IDC researchers expect spending on AI-enabled RPA to outpace that of non-AI-enabled RPA.  Gartner predicts that 90% of large organizations globally will...

By 2022, IDC predicts that 75% of enterprises will embed intelligent automation into technology and process development, using AI-based software to discover operational and experiential insights that will guide innovation. Over the next few years, IDC researchers expect spending on AI-enabled RPA to outpace that of non-AI-enabled RPA.  Gartner predicts that 90% of large organizations globally will...

One of the outcomes of the pandemic has been the increased in cyberattacks riding on the mass work from home or remote work, and the haste with which IT had to get move as much of the organisation.  It can be argued that the traditional perimeter-based security has lost some of its teeth as a result. Zero trust is lauded by some as the next evolution of an organisation’s security architecture desi...

Cybersecurity firm IntSights has released its latest research white paper ‘ Selling breaches: The Transfer of Enterprise Network Access on Criminal Forums ’ which delves into the sale and purchase of unauthorized access to compromised enterprise networks and how such activities have become a significant enabler for criminal cyberattacks, particularly ransomware infections. With the shift to a remo...

An application programming interface (API) provides programmatic access to service functionality and data within an application or a database. It can be used as a building block for the development of new interactions with humans, other applications or smart devices. Gartner defines API management is the set of people, processes and technology that enables an organization to publish APIs safely an...

We tend to be familiar with “Information Technology” and the efforts organisations put to secure the data, applications and systems we refer to IT. Operational Technology is less understood and only with the adoption of IoT, and more importantly, the attacks on infrastructure critical systems has the issue of securing OT become a point of contention starting with those is responsible for IT-OT or...

Technology is enabling every aspect of banking to go online and as traditional branches are no longer economic, the retail branch will need to become dramatically more productive, or significantly less costly. As a consequence, banks have started experimenting with new branch design concepts. With us today is Mr Lito Villanueva, executive vice president and chief innovation and inclusion officer w...

Even before the pandemic, digital transformation was already in the agenda for many organisations. From what we understand, the imperative to transform got a renewed sense of urgency during the pandemic and in some cases the window to transform narrowed some say from 3-5 years to 6 months. IDC predicts that by 2023 , 75% of organizations will have comprehensive digital transformation (DX) implemen...

According to PYMNTS, paper-based invoices cost businesses up to US$22 per invoice to process, and rises when invoices are delivered via post and fax machines. Such practices are some of the basic friction points in accounts receivables.  Accounts Receivable Automation process is increasingly becoming inevitable as it helps organizations reduce costs, time, and increases efficiency. Poor receivable...

While the roots of insurance can be trace back to 3,000 years, modern insurance is said to have its roots in the Great Fire of London in 1666. According to the OECD, insurance companies experienced a slowdown in gross premiums underwritten in 2020, with life insurance premiums declining by 2.2%. Non-life grew by 1.2% in 2020.  In this PodChats for FutureCIO, we speak to Mr Andrew Yeoman, CEO and c...

According to the EY Future Consumer Index, consumers in Southeast Asia have turned to digital channels to meet their financial needs following restrictions on mobility and physical contact. To the credit of traditional financial institutions, these have responded by leveraging new technologies to broaden customer engagement across customers’ preferred channels. Similarly, insurers have ramped up t...

Gartner predicts that by 2021, over 75% of midsize and large organisations will have adopted a multicloud and/or hybrid IT strategy.  A multi-cloud approach offers significant advantages to organizations seeking to optimize the Three Cs of Cloud: Cost, Capabilities and Compliance.  However, with all the advantages to be gained with a multi-cloud approach, executives should be aware of the downside...

Effective decision making in today’s complex and disrupted business environments must be connected, contextual and continuous to drive good outcomes. For the most part, the discussions we often hear when it comes to data is around the use of analytic tools or artificial intelligence. But I argue that there is fundamentally a more pressing issue around data before you get to the point of talking ab...

In the paper, IoT Technologies and Applications in Tourism and Travel Industries , the authors write that Internet of Things (IoT) play a crucial role in the way of understanding and managing this industry, including how offers and demands are linked. It makes the case for Smart Destinations as a natural evolution of Smart Cities.  The paper claims that Smart Destinations require this smart manage...

When Kevin Ashton first coined the term “Internet of Things” back in 1999, his primary intent was for IoT’s use in retail operations. Today, IoT applications have gone beyond retail and into industrial and commercial use.  Companies and industries are looking at carbon footprint reduction activities as a mainstream initiative that forms a significant part of their operations and their businesses. ...

Depending on who you talk to, banking has changed more or less even before the arrival of COVID-19. The changes continue to happen particularly in places where lockdowns are most severe. What is also certain, the transformation we are experiencing are in part due to changes in consumer behaviour, maturing digital technologies and evolving regulation. There are two areas you can look at here: the o...

Data storage has come a long way from the punch cards of 1725. But while we have certainly improved the technology on all counts – performance, availability, security and reliability – the scale at which we create data continue to surpass how efficient we can be at managing data growth. Businesses expect double-digit growth in the next two years for many storage technologies. By 2022, an additiona...

ERP is at a few decades old technology including in Asia. However, IDC says COVID-19 was a tipping point accelerating enterprise application investments as organizations apply speed to their journey of digital transformation. According to Mickey North Rizza, program vice president, Enterprise Applications and Digital Commerce at IDC, the application of big data, artificial intelligence, machine le...