Better Every Shift

In 2017, after experiencing headaches, Berkeley (California) Fire Captain Chris van Luen had an MRI that showed a pea-size tumor at the base of his brain. No one told him or put him on a monitoring program. Four years later, knowing his increased exposure to toxins, van Luen got a full-body MRI. As doctors shared the news that the tumor had quadrupled in size, the earlier detection was revealed to...

“One thing I learned this year: Most other entities have to focus on their entity. Everyone has their niche. The IAFC is a federated model. We have to give a damn about everything.” Fire Chief John Butler highlights the unique qualities of the 150-year-old organization and how it reaches so many firefighters. As his presidency concludes this week at Fire-Rescue International, Butler reflects on hi...

For three years in a row, poor agency leadership has been flagged among What Firefighters Want survey respondents as one of the top negative impacts on the job, plus a major factor in retention challenges. How did we get here, and more importantly, how do we fix it? Pittsburgh Fire Chief Darryl Jones, who tackled this issue in the newly released What Firefighters Want in 2024 report , argues that...

You’ve probably heard of “Carpool Karaoke,” but what about Carpool Command? It’s one of many great training ideas shared by Laramie County Fire Authority Fire Chief Jason Caughey. Caughey offers insights on command training and tactics, plus how to create a command culture that’s baked into every part of training, even if you’re just driving around with your chief, singing “Bohemian Rhapsody” to g...

Captain Kory Pearn is all about discovery, from reflecting on past health struggles to brainstorming new ways to support the fire service. It was during a challenging time in Pearn’s life where the discovery kicked into high gear, as his concept for a fire service lifestyle publication turned to “something that I just had to get out of me,” he says. The result: CRACKYL Magazine , a quarterly publi...

“This is arguably the most transformational project that has occurred in fire and emergency response maybe since America Burning was published and the Fire Prevention and Control Act was passed – and I don't think I'm being dramatic. This is big.” Chief Tom Jenkins clearly isn’t shy about the future impact of the National Emergency Response Information System (NERIS), which will ultimately replace...

Post-9/11, there was an attempt to embed psychologists in firehouses, but that approach didn’t work, as the firefighters just ended up counseling the psychologists: “We realized that the magic was us … we’re the ones that keep each other going,” explains FDNY Captain (ret.) Frank Leto. And so began the expansion of the FDNY Counseling Service Unit for which Leto served for years as deputy director...

“It’s kind of surreal,” Joanne Rund says of her retirement from the Baltimore County Fire Department where she has served as chief for the past five years. But Rund isn’t done with her service mission. As she hangs up the helmet in Baltimore, she’s donning a new cap to serve as director of family programs with the National Fallen Firefighters Foundation. At this milestone moment, Rund reflects on...

There has been considerable discussion about the pending consolidation of four PPE standards on clothing, work uniforms, SCBA and PASS devices into one PPE mega-standard: NFPA 1970. PPE expert Jeff Stull, president of International Personnel Protection Inc., shares the inside scoop on the likely changes to come based on a recent technical committee meeting. He also provides guidance on the unique...

Firefighter Philip Clark has been through some significant changes. At 38, he became a rookie for the second time in his life, despite having 20 years on the job. He went back to school to attain not one but two associate degrees. But most importantly, Clark took action to improve his health and lost nearly 100 pounds in the process. But making big changes doesn’t happen in a vacuum. Clark tapped...

As we approach the anniversary of the Sofa Super Store fire, we’re revisiting our conversation with Dr. David Griffin, assistant chief of administration in Charleston, S.C., who shared powerful lessons learned from the tragic fire in which nine of his fellow firefighters died. Griffin explains his initial resistance to change following the fire; discusses why so many members retired after the inci...

The best words San Francisco Assistant Chief Nicol Juratovac heard when she got on the job 27 years ago were “interior offensive aggressive attack” – and she’s still advancing that mindset to her crews and students today. As she explains on this week’s podcast, when it comes to fireground tactics, Juratovac wants to dominate and smash the enemy (aka fire) with so much force that it has no chance o...

“Does the job serve you, or do you serve the work?” Meridian (Idaho) Fire Chief Kris Blume wants us to consider our opportunity to serve the work every day, doing the things that don’t always get noticed because it’s the right thing to do in order to be excellent at the craft. But how do you engrain this mindset in the membership? It all comes back to culture. Blume talks all things culture change...

“It all happened really, really fast,” recalls Eric Linnenburger, who learned while working a 48-hour shift on a Friday that he had been chosen as interim deputy chief of operations, starting Monday. Linnenburger, who had been a battalion chief in Westminster, Colorado, for several years, now finds himself making perhaps the most jarring transition in the fire service – from line to admin. Fortuna...

“This is one week we’re giving ourselves,” Captain Jim Barnhart of the FDSOA underscores about participating in the Firefighter Safety Stand Down – a unique opportunity for fire and EMS departments to collectively suspend non-emergency activity to focus on this year’s theme, Fire Training: Back to Basics. Joining Barnhart to dig into all the training resources are Deputy Chief Darin Wallentine fro...

It was a “constant state of readiness” that contributed to the successful rescue of an unconscious victim from a structure fire – an incident that ultimately earned Hilton Head Island (S.C.) Fire Rescue FAO Brendan Horlbeck, Lt. Sean Kavlick and Battalion Chief David Bell the 2023 IAFC Ben Franklin Award of Valor. Bell, Kavlick and Horlbeck detail the incident response, plus get into all this: How...

“It’s about bells and whistles, but it’s also about smiles and connecting.” Another FDIC has come and gone, but our cohosts are joined by The Fire Store’s Amanda Keesey to talk conference highlights and which industry innovations garnered the most attention on the exhibit floor. Plus, we dig into all this: Emerging solutions for electric vehicle fires How the industry is leaning into health and we...

The Better Every Shift team is at FDIC this week, so we’re reaching into the vault to re-release one of our favorite episodes. Battalion Chief Corley Moore talks all things fire service culture, toxic leadership and how to fight your way back from complacency. Chief Moore – founder of Firehouse Vigilance and host of the Weekly Scrap podcast – details his own evolution from struggling with complace...

“Our mission is to support you in your mission.” Eriks Gabliks, superintendent of the National Fire Academy, joins the show to talk all things NFA programs and goals, and to hear about Zam’s first time visiting the campus and experiencing NFA life. Gabliks knocks down the top excuses firefighters give for why they can’t attend the academy and details how the program is continually evolving in sync...

“It’s about crew bonding and laughter in my firehouse – and apparently me being the butt of every joke.” Fairfax Firefighter-Paramedic Stephanie White details how she nurtures her relationship with her crew every shift, not just with laughter, but also by being vulnerable enough to have difficult conversations when needed. Plus, we dig into all this: How crews can best support a pregnant firefight...

Captain Andy Glaze is on a four-year streak of running 100+ miles per week, and while he’s not suggesting that all firefighters attempt the same feat, he does urge movement: “Movement is medicine.” Glaze shares his journey from drinking and smoking to becoming an ultra-marathon runner, and how physical fitness helped him manage his mental health. From ultra anxiety to ultra resilience, Glaze descr...

“I saved George Strait’s life, and he doesn’t even know.” Country star Frank Ray shares that story and many more as he details his unique journey from law enforcement to the music scene. Ray recently visited more than 50 fire and police departments across the U.S. and Canada to spotlight first responder mental health, addressing the power of forming a support system and speaking up about personal...

“Every second mattered.” When actor Jeremy Renner was severely injured in a snowcat accident last year, Truckee Meadows Fire Rescue crews’ swift action and medical intervention played a crucial role in saving Renner's life. TMFR Firefighter-Paramedic Alex Hughes and Captain Greg Lompa join the show to share operational details from the call, plus we dig into all this: The critical role of teamwork...

“Do your folks come to work expecting to learn something new? Or is it a surprise when they are asked to go to a class or a drill? That’s culture.” Battalion Chief Chris Paskett wants to create a culture of learning in the fire service, where organizational education is baked into the daily routine. He offers four (of 20!) areas where departments can seek to encourage a top-down focus on continuin...

Joe De Sena – the founder and CEO of the Spartan endurance sports brand – has long said his vision is “to get 100 million people healthy and off the couch,” and now he’s adding a million to that goal with his pledge of a free Spartan race to all firefighters . That’s right, De Sena made the big announcement during this week's show. De Sena’s a realist, though. He knows not everyone is ready for th...